We performed a comparison between KerioControl and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Fortinet FortiGate are the ease of use and there are several operating systems that can include the hardware capacities. In the newer releases, the resources were more useful because they were included in the operating system."
"It's very good and very stable for businesses. It works very well."
"Security, SD-WAN, and Streetscape are valuable features."
"Fortinet FortiGate appears to be scalable."
"The next-generation firewall is great."
"It is a good source for firewall protection."
"The most valuable feature is the ease of use."
"The UTM feature is quite good. FortiAP is easy to deploy because both Fortigate and FortiAP are under the same brand. Otherwise, you need to do more work on the configuration."
"The comprehensiveness of the security features that Kerio Control provides us with is good. Before GFI had it, they would have more updates. The updates have been slower, but I like the things that they keep adding like the ability to block by country. I use pretty much every feature."
"The solution is easy to manage. Kerio Control is unique compared to other firewalls because it has been around since 2000 when we switched and the name it started with was WinRoute, and then later became Kerio Control. It evolved over time and it is more of a proprietary firewall on its own and has been developed through open source."
"We also like the security. We can control what sites users can go to and we can make sure that where they're going is appropriate and that it's work-related."
"Kerio has improved my organization's security."
"The traffic insight page or the administrative portal is really helpful because you can see all the internet usage down to the point where you can see if it's big files or streams. It gives us a good view of what the internet usage is of users who are coupled to an IP address. That way, if there are problems with, for example, a lot of data usage or problems with the connection, we can narrow it down to a single user or server and address the problem. It's really helpful for diagnostic data."
"In terms of the comprehensiveness of the security features, it does a great job of laying out what it does. It's fairly easy to edit and research. Some of the features were turned on by our IT company and I was able to easily find other features on my own by searching for videos on the internet. I've been able to block certain websites, and content filter, as well as manage some of our bandwidth because we live stream on Sunday. I'm able to dedicate bandwidth for the encoder that goes to the internet. It always has enough bandwidth, no matter how many people are on the network. That's really helpful."
"I love the VPN that we set up. A few of us have it on our computers so that if we leave, we can still access the stores. And we can work from home if needed. When I sign into that Kerio VPN, it links me like I'm sitting in the store. It puts me in our secure network so that I can sign on to each individual store and I can run numbers... If I have to work from home, it's so much faster than the way we used to do it."
"One thing we use quite a lot, as well, is the DHCP Server, because we do a lot of work where all our devices need to have static IP addresses. Rather than going around and configuring every box, we do it all through DHCP reservations. It's easier. We've got a record of it. We can manipulate it if we need to change something or change some hardware. It's all easy. Even guys who are not used to using it can pick it up quite quickly."
"After a proper implementation, the maintenance is very low."
"Tech support is good."
"It is easy to set up the solution."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"SSL inspection is a valuable feature."
"The solution is stable and reliable."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"There are some complex administration tasks in their administration portal. That needs to be improved."
"The firmware needs improvement because there are bugs when a new release comes through. Sometimes, the configuration changes, and it's a bit harder to see where the fail is. The first time that you have the firmware, it tends to have some issues, and it's better to wait a bit to update the equipment."
"Some of the filtering is not robust, you can escape it with a VPN. Some of the users bypass some of the filters. It catches some but it also misses some, that area could be improved. It's functioning reasonably but there's room for improvement in that area."
"If they could extend their fabric towards other vendor environments for integration, that would be great."
"The solution lacks sufficient filtering."
"The user interface could be improved to make it less confusing and easier to set up."
"They need faster serviceability and more security features."
"I don't really have anything negative to say as far as Fortinet firewalls are concerned. If anything, they can support a user a little bit better. They can stop being so time-sensitive about how much time the support call has taken, and they can help you do it yourself."
"I can no longer renew my subscription directly with GFI but we have to go through third-party resellers like CDW. The first time I did it with CDW. I went to CDW and it was almost like they didn't even know anything. They didn't know what package I was supposed to get. Then after I got it, it took almost five days to get everything working."
"The trial duration of the product should be extended."
"When it comes to dealing with updates, there are often bugs on the solution. They should do a lot more testing before they release new versions."
"When we did our last update, we had some trouble with the initial syncing process to get our messaging to go through. But we were also moving a store and a lot was changing during that process. I don't think it was on Kerio's end. It just coincided with the update. Once we got our third-party IT guy involved it was resolved very quickly."
"The one thing that did put me off of the solution was that, after they were taken over by GFI, the licensing and a few other items have gotten very complicated."
"There were certain things I didn't know about it, but I've always been able to just contact our IT company. They've been able to walk me through certain things. It was quite a monumental task to set up a public site. Support really had to help me with setting up the VLANs and walk me through it. It was not possible for me to figure that out on my own, but that's what they're here for. That could have been a little bit easier laid out."
"Kerio Control could improve by having higher availability and adding a mobile VPN channel. These additions are needed. The VPN is working fine on the Kerio Control but there needs to be a VPN client on the mobile phones, both for iOS and Android. This would be very good for us."
"If I would suggest anything, it would be to expand on its multifactor authentication to be a little bit more user-friendly. They should do multifactor authentications for the client itself perhaps, rather than served on a webpage, in a page hijack, that might be more user-friendly, but I don't have a lot of complaints about it. It's doing its job. You have to have a certain amount of skills to configure these things anyway, the ones that we use on-site doing point-to-point, and we've been tricked up a few times with their interfaces."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"The tool should improve the predefined dictionaries."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. "
KerioControl is ranked 29th in Firewalls with 54 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. KerioControl is rated 8.0, while Zscaler Internet Access is rated 8.2. The top reviewer of KerioControl writes "With VPN, any of our guys can log in to the system and effectively be on board; helps with our customers all over the world". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". KerioControl is most compared with Netgate pfSense, OPNsense, Sophos UTM, Sophos XG and Cisco Secure Firewall, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our KerioControl vs. Zscaler Internet Access report.
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