We performed a comparison between Jira Align and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In our workflow, we utilize a dashboard. Our product development backbone relies on two-week sprints. At the beginning of each sprint, we conduct a planning meeting to discuss and challenge the backlogs. Throughout the sprint, we conduct daily sessions to review code, ensure alignment with coding standards, and address any issues. Once all tasks are completed, we proceed with the deployment process."
"The OKR experience is great."
"The technical support services are excellent."
"Jira Align is an easy-to-use and user-friendly solution."
"Being able to do PI planning using the program levels is most valuable. I find that the program-level reporting is most useful."
"Defect tracking and dashboards are the most valuable features of Jira Align."
"Jira Align helps us manage communication and tasks for a variety of teams without overlap."
"It's easy to set up."
"The solution is scalable."
"You don't need a lot of plugins."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"Competitive in terms of research"
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The interface is extremely user-friendly."
"The most important feature of ServiceNow IT Business Management is flexibility."
"One area where Jira Align could be improved is mobile accessibility."
"In my company, we found the solution to have many issues regarding its ability to handle claims and other processes since the solution is not available on a single window."
"I would like to see Jira Align merge and integrate better with Jira as a whole. A lot of the time, the data from Jira won't map very well into Jira Align."
"There are fewer customization options in Jira Align due to how it was designed."
"It would be helpful if they had something for capacity planning that was simpler to understand."
"I don't know if Jira provides training for people who want to be certified with the solution, so that is one of the problems."
"Jira Align's cost needs improvement."
"The solution’s stability could be improved."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The price is too high."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"The configurations are fine, but the user interface could be improved."
"It could be more user-friendly."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
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Jira Align is ranked 3rd in Enterprise Agile Planning Tools with 35 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Jira Align is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Jira Align writes "Creates visibility, has lots of reports, and removes silos". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Jira Align is most compared with OpenText ValueEdge, JIRA Portfolio, Planview AgilePlace, Microsoft Azure DevOps and Rally Software, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Microsoft Project Server, Smartsheet and Broadcom Clarity . See our Jira Align vs. ServiceNow Strategic Portfolio Management report.
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