We performed a comparison between Infor CloudSuite Industrial, JD Edwards EnterpriseOne, and NetSuite ERP based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The customization capabilities of CloudSuite Industrial are also there."
"The product's most valuable feature is production planning. It is one of the core features."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"It is a scalable solution."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"We do a straight forward, simple plug and play installation so there are no problems technically now."
"The most valuable features of JD Edwards EnterpriseOne are financial reporting, procurement, and project management."
"The product can scale."
"The product has been stable so far."
"The interface is very user-friendly."
"The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows."
"We did not have any problems with the scalability of JD Edwards EnterpriseOne."
"The solution is very easy to set up."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"I like the ease of setup and customization of forms."
"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
"The most valuable feature is that it works according to how the Internet works."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs."
"I am impressed with the product's ease of use. It also helps us reduce the techstack."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"The solution's support service could be better."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Pricing is always an area where there is room for improvement."
"Lacking in certain areas of support."
"They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards."
"I would like the user experience to be more user-friendly."
"The initial setup was complex...One should get the end-user manual because, in some parts, JD Edwards EnterpriseOne is not user-friendly."
"JD Edwards EnterpriseOne is more of a legacy solution because most of the competitors are or have moved to the cloud. It would be beneficial if there was a cloud version available. Additionally, the interface could improve."
"The solution could improve by having additional efficient analytics available to more users. They should allow a sample database to be able to test and do proof of concept would be extremely valuable to all of our clients."
"The licensing is expensive compared to other solutions on the market."
"The Fixed Asset module is not desirable because it is complicated."
"The areas that this product needs to improve on is the implementation and inventory processes."
"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"The solution is not user-friendly and it is complex to use."
"In NetSuite ERP, they should focus on offering better customization options."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up."