We performed a comparison between IFS Cloud Platform and VMware Service Manager based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."
"The solution overall is very versatile and flexible, especially compared to other products."
"A high level of ERP can be handled in IFS."
"Feature-wise, I like the way it provides inventory details...It is a stable solution."
"What I like about IFS Applications is that it's easier to use and implement than SAP. I also like that the IFS Applications team is more flexible than the SAP team."
"The most valuable feature is the distribution module."
"IFS Applications is an all-in-one solution for finance, accounting, and production."
"We could quickly understand what was going on and what the customer wanted to do."
"It provides us with improved maintenance cycles."
"All of the features are very suitable for us. It is also a stable solution."
"We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues."
"Aspects of HR and payroll could be better."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"IFS Applications is not robust enough to handle high-volume transactions, so it's not suitable for larger enterprises."
"There were initial difficulties when I started using the application."
"Technical support could be improved."
"I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue."
"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."
"Customization needs to be improved."
"It needs to improve user roles and access rights."
"Not a ten because the price is high."
"Its automation feature needs improvement. They can include the vRealize Automation feature in this solution."
Earn 20 points
IFS Cloud Platform is ranked 8th in IT Asset Management with 29 reviews while VMware Service Manager is ranked 23rd in IT Asset Management. IFS Cloud Platform is rated 7.8, while VMware Service Manager is rated 7.2. The top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". On the other hand, the top reviewer of VMware Service Manager writes "It needs to improve user roles and access rights. It provides us with improved maintenance cycles". IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and IBM Maximo, whereas VMware Service Manager is most compared with BMC Remedy and ServiceNow.
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