We performed a comparison between IBM WebSphere BPMS and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."
"The UI capabilities of the solution are great. The speed of delivery is good."
"We like the feature in which we can trace back instances."
"The most valuable features are case management and integration services."
"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The case management functionality of this solution has been most valuable."
"The solution has very helpful technical support."
"The solution's case management is its most valuable aspect."
"The user interface could be improved, and although integration opportunities are good, they could be improved further."
"The solution lacks acceptable stability."
"Sometimes there are tasks that failed without any reason."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"There is a scarcity of resources who have worked with this solution before."
"UI needs improvement."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"The cost of licensing could be improved."
Earn 20 points
IBM WebSphere BPMS is ranked 32nd in Process Automation while Pega BPM is ranked 2nd in Process Automation with 55 reviews. IBM WebSphere BPMS is rated 6.6, while Pega BPM is rated 8.2. The top reviewer of IBM WebSphere BPMS writes "Standardizes and automates business processes for efficiency ". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". IBM WebSphere BPMS is most compared with , whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our IBM WebSphere BPMS vs. Pega BPM report.
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