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IBM Tivoli Access Manager [EOL] vs SailPoint Identity Security Cloud vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

it_user711612 - PeerSpot reviewer
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration effort with the end application is quite straightforward and easy."
"SAML 2.0."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"The Verify feature: A push method which customers are going for."
"Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use."
"We like the integration with other systems."
"The access certification feature is valuable."
"This solution is easy to configure."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"The solution’s stability and performance are good."
"The solution is very good at the management of the identity lifecycle."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
 

Cons

"The self-service portal needs improvement."
"Multi-factor authentication with social integration needs to improve."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"The product’s cloud offering could be flexible."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"In general, I have handled Okta and OpenText and noted that those companies have a longer history in the market, which gives them an advantage over SailPoint Identity Security Cloud and Saviynt in aspects like account provisioning and life cycle management."
"Scalability is hard, especially when you are doing it in real time."
"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."
"In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations."
"There are more functionalities in the Cloud that could be explored."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
"It is a costly solution. Its cost, for sure, should be reduced."
"I found the pricing to be relatively high."
"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
"I rate the solution a seven on a scale where one is cheap and ten is too expensive. In short, the solution falls under the higher side of pricing."
"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
"The licensing fees are on a yearly basis."
"They are expensive."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
9%
Healthcare Company
6%
Government
16%
Manufacturing Company
8%
University
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
No data available
 

Questions from the Community

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How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...
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Also Known As

Tivoli Access Manager, IBM Security Access Manager
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
No data available
 

Overview

 

Sample Customers

Essex Technology Group Inc.
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Microsoft, Okta, Cisco and others in Single Sign-On (SSO). Updated: January 2026.
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