We performed a comparison between IBM Rational Performance Tester, TestRail, and TFS based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, IDERA, Microsoft and others in Test Management Tools."Technical support is very good. I'm very satisfied with the assistance we've received so far."
"It can support both web applications and mobile applications, and in certain cases, it can also support testing of desktop applications or software-based applications. You can write web applications, mobile applications, and software-based applications."
"You don't need to follow complex procedures to create a test run, test case, etc."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"The integration with Jira and the ability for extra configurations are the most valuable features."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful."
"I use the product to create test cases and share them with my team and manager."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"The features that I have found most valuable are that there are various test case templates and test artifact maintenance."
"The most valuable feature of TFS is its compatibility with Microsoft Windows systems. We have predominantly Microsoft solutions and TFS work well."
"The most valuable feature from my point of view is project management, which includes user stories as well as task management."
"It is a stable solution."
"The interface is good with TFS."
"Basically, the capacity to construct various products is something I find handy."
"The most valuable feature of TFS is the central repository, and you can see what changes other developers did from which branch."
"The initial setup is fairly easy."
"The tool's installation is straightforward."
"The solution is not easily scalable. If you want to extend the solution, you need to purchase a different kind of license. You also have to work with the IBM team to assist in scaling."
"There are some features that Micro Focus LoadRunner provides, but they are not available in IBM Rational Performance Tester. They should include such features. It can also have more reports similar to what HP provides. It might also need some improvement in terms of the tools and support for other technology areas. Certain technologies are not supported by every tool. They need to support all sorts of technologies and platforms on which web applications and mobile applications are built. They need complete support for all sorts of technologies."
"TestRail should improve its pricing."
"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum."
"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
"I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were."
"The reports should be more user-friendly."
"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."
"There should be management of the project built-in."
"One of the areas that could be improved is to have an effective full lifecycle management."
"Microsoft should discontinue the use of SharePoint as I don’t really see any value add to TFS, document management features can be included in TFS web portal itself, if required!"
"The user interface could be improved to make it simpler and increase usability."
"Since the TFS was an on-prem solution, the private network accessibility was restricted."
"TFS is scalable with different Microsoft tools for test management but it is not scalable with other third-party tools."
"The price could be cheaper."
"This solution is quite old and it is already being bundled as Azure DevOps Server."
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