We performed a comparison between Fortra's Automate and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The best feature of Automate is its ease of use, which is a major selling point."
"I actually quite liked the no-coding functionality."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The pricing is excellent. I would give them perfect marks in that regard."
"It gives us a central place to schedule tasks and run them distributed."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"The event correlation is the most valuable aspect of the solution."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"The initial setup is pretty straightforward. It's not complex at all."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"It's possible that they could use a stronger community for seeking guidance and help."
"The solution has a very weak knowledge base."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The initial setup is a little bit complex."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"The service takes a very long time to start and it requires a lot of resources."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"The pricing is a bit expensive for smaller companies."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. Fortra's Automate is rated 8.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IDERA SQL Diagnostic Manager for SQL Server.
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