We performed a comparison between Dynatrace and TruView based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."
"The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause."
"Email alert and mobile app alert are very useful for informing the team that something is going wrong."
"The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions."
"It reduces our efforts to identify services failing in production."
"Our company gets quick response times and qualified responses from technical support, so that is good."
"Dynatrace Appmon provides us with the ability to proactively identify issues within our systems which could be impacting our customers."
"It is our main SaaS monitoring and alerting solution, and it allows us to identify many problems that we would miss if we did not have a comprehensive monitoring solution."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"Our environment is very complicated anyway, so the initial setup was a bit of a struggle, but only because we have so many applications and JVMs that we have been working on for long time."
"This solution needs better support for security and monolithic batch processes."
"Even if the engine can manage a huge amount of data, requests take time to succeed."
"They should make hooks into some of the more modern performance testing tools a little easier. I think that would go a long way."
"Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."
"There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."
"There are some bugs in it. Sometimes things get hung just for second, and you have to refresh something. Also, they aren't necessarily intuitive, but to me, they're just going to get better over time."
"A role-based view and a Python monitoring tool would make a simple user interface more usable."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while TruView is ranked 54th in Network Monitoring Software with 16 reviews. Dynatrace is rated 8.8, while TruView is rated 9.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of TruView writes "We lacked visibility into network and app performance, so we chose Visual TruView to proactively manage our network". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas TruView is most compared with NETSCOUT nGeniusONE and Softinventive Lab Total Network Monitor.
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