We performed a comparison between Dynatrace, Oracle Real User Experience Insight, and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is an amazing tool for application root cause analysis and business function analytics"
"We are now able to identify the root cause in 15 minutes. It has helped the entire operations of our company."
"In terms of AI, I love the base-lining Dynatrace provides us. It baselines the application over a seven-day period; we have it at the default of seven days. The artificial intelligence is so amazing because it can automatically track each transaction and their response times: how much CPU they use, how much memory, resources that they use. If there’s any deviation from that Dynatrace will tell me like right away. If there’s a deployment and the deployment has increased response time or is taking up CPU or has caused a memory leak, I can say, “Hey guys, you need to look at this, it’s this function on this page in this microservice, in this docker container. You need to go here, you need to fix it, it’s not going live.” It has just increased our productivity off the charts."
"Dynatrace helped us with root cause analysis of poor performing components of our applications."
"The Davis artificial intelligence built-in program is valuable. It keeps all the information about the systems, connections, service calls, and requests in its database. It looks at response times and keeps everything in check with baseline figures. If anything goes outside of that baseline, it reports based on that. If the performance starts degrading, it reports on that. Before something breaks, it tells you that it is going to break, and that's the most useful feature of Dynatrace."
"Interrelating the logs and infrastructure issues, application issues, DC RUM, everything in one dashboard, saves us time in troubleshooting."
"The most valuable feature is the fact that you can drill down to the code level and get a breadth of information."
"The dashboards are a really cool feature when I get to talking to clients. I ask them, "Why Dynatrace?" Because I need to push the tools that I have in my application. Then, they explain the monitoring of Dynatrace, saying the rate of the updates and features. They want to go with Dynatrace."
"The most valuable feature is the ability to Drill down to webpage actions."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"ORUEI lets you create a dashboard that shows you insight into the user experience."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"The correlation capabilities are the first value that our clients say they like with Splunk."
"Splunk allows us to find insights that we were not able to with traditional BI tools using ETL. It allows us to dig into raw events."
"Our clients use the solution to find any threats or vulnerabilities inside their environment."
"Our clients are easily able to modify and evolve their implementations."
"We can ingest and correlate data from virtually any type of system."
"Splunk would be my choice for the presentation layer because it comes with inbuilt reports and a dashboard that you can customize."
"The correlation searches are most valuable just because we are able to do things like RBA."
"The solution is the market leader."
"Waiting for the session replay needs improvement."
"Alert triggers could be easier to setup and more granular."
"The next release I would like to see is especially with external API monitoring. Right now, everything goes into one bucket, but if it were split into which API is failing, that way we wouldn't have to drill down to find out where the failures are."
"For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster."
"The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration."
"Sometimes we have issues with the code on their side. We like to get it fixed."
"Whenever there is a new version the UI changes, it makes it hard to use, because we are accustomed to the old one."
"I would say it's not scalable, because we've had to move large applications that were in a shared environment to their own separate Dynatrace server instance."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"The application resource usage has increased due to using RUEI."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
"DMC should be a little more intuitive with better dashboarding. Seeing the cause of data flow can be tough to track down."
"They should make data onboarding easier."
"We are waiting for Dashboard Studio to mature a little bit more. There are some things that we are using with Classic Dashboards which have not yet made it to Dashboard Studio. We are waiting for that."
"From the commercial point of view, they have to bring down their costs."
"An area of improvement would be the licensing of the solution. They need a free license, which would allow faster lead times."
"Its user interface for everything other than the charts can be improved. Some parts of it can be simplified a bit, such as when importing documents that have the network traffic. When you're going through the information about the network traffic, you have to have the expertise, but even if a program is supposed to be for IT support, it is good to make it user-friendly because it gets easier to train people. When something goes wrong, the more difficult a program is in terms of UI, the harder it is to fix the issue."
"While Splunkbase (the app repository) has a lot of great content, some apps are terribly old and could stand to be updated or purged."
"Enterprise security: Splunk must work on clarifying the solution to customers and explain how to gain more from it."
