We performed a comparison between Dynatrace, Google Cloud's operations suite (formerly Stackdriver), and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out what your peers are saying about Splunk, Datadog, Wazuh and others in Log Management."The real-user monitoring is mostly used to gauge the difference in performance for multitenant applications, This is so we can discern if there are any local network or client-facing issues when we do a comparison between each customer. It is quite important for us to be able to identify a client-side issue, as opposed to a feature managed problem, because we're essentially providing managed services of business applications."
"UEM (User Experience Management) is an optional feature that we acquired and use a lot. It provides indicators from the customer's browser, reflecting more precisely on what our internal users are experiencing."
"The User Sessions Query language has definitely been the most helpful with its key user actions and user session properties. Using those together, that has completely transformed how we're able to identify customers and their problems on our site. It has made a very big impact over the year."
"We can analyse problems more quickly, and detecting problems becomes easier with Dynatrace."
"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"Dynatrace has the most features compared to other products we looked at."
"Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups."
"It reduces our efforts to identify services failing in production."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"I like the monitoring feature."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"It's easy to use."
"Google's technical support is very good."
"Provides visibility into the performance uptime."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"We find the solution to be stable."
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"The alerts are very effective."
"The flexibility of the solution is quite good."
"We can easily configure things as required in relation to our use cases."
"Ease of correlation, creating correlation searches are easy and you can combine multiple sources with little effort"
"Deployment server for deploying changes in one go."
"Speeds up root cause analysis and can help identify issues that your organization never realized were occurring."
"Internal tracking is helpful because we do not like to deal with multiple ticketing systems, and I am not a fan of ServiceNow. We are able to keep everything internal and utilize Enterprise Security."
"The most useful feature for me is the ability to create different kinds of alerts and set a different kind of denominator that will capture the real event. That is helpful for a power user like me."
"There is still a certain amount of technical skills needed to be able to understand what you are seeing on it. You also need a large amount of technical or infrastructure skills to understand how and where to install it."
"Enterprise application monitoring for synthetic, as is, only captures http/https transactions."
"Ability to better identify SDQ script errors would be helpful."
"I would like to see internal synthetic tests in the next release, which is already on the roadmap."
"The AI is not that intelligent and there are different places where it could be even more automated."
"The container platform could include more value-added features."
"We have had to resolve a lot of things and had a lot of issues with the tool."
"The one area that we get value out of now, where we would love to see additional features, is the Session Replay. The ability to see how one individual uses a particular feature is great. But what we'd really like to be able to see is how a large group of people uses a particular feature. I believe Dynatrace has some things on its roadmap to add to Session Replay that would allow us those kinds of insights as well."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"It could be even more automated."
"It is difficult to estimate in advance how much something is going to cost."
"It could be more stable."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"Lacking sufficient operations documentation."
"The product provides minimal metrics that are insufficient."
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"We had some connections issues with the solution at the beginning."
"The configuration could be better."
"The administration of the cluster and app deployment to indexers or search heads can be done only using ssh access and command line, there is no GUI tools for that."
"The glass table feature does not perform as expected."
"Splunk could have more built-in use case presets that customers can build on and customize."
"The product could be cheaper."
"Adding custom visualization in Splunk has been improved over the years but can still be made better by integrating more and more JavaScript visualization sources."
"The integration could be a bit better. They charge for certain integrations."
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