Dynatrace vs Google Cloud's operations suite (formerly Stackdriver) vs OpenText Diagnostics comparison

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Executive Summary

We performed a comparison between Dynatrace, Google Cloud's operations suite (formerly Stackdriver), and OpenText Diagnostics based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
769,630 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"In general, it has helped me go through different logs more easily when something breaks."".NET core and Spring code level analysis helps with root cause analysis.""We like the alerting feature. For example, my applications are going out on some thresholds. So I get alerts, according to the thresholds I set. I get that data via emails as notifications.""Never seen anything so complex be so simple to install.""Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly.""It allows you to better utilize and focus your talent, and tell management that you are not only looking at problems, but how you can ultimately make the product better for the end user.""Agentless Transaction Analysis allows my team to granularly decompose complex operations and flows for business applications.""There is a strong user community. There is no need to talk to the technical support, because all the questions which I have had, all the solutions were in the documentation. Or, I have been able to post a question to the user community and get an answer within a day or two."

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"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS.""The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports.""We find the solution to be stable.""Google's technical support is very good.""Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well.""I like the monitoring feature.""Provides visibility into the performance uptime.""It's easy to use."

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"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out.""The diagnostics and configuration are the solution's most valuable aspects.""For banking and telecom solutions, it's been quite useful."

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Cons
"If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time.""SSO options are missing.""In the next release, I'd like to see more portables included regarding the screens.""I do know that for the size of our organization, we're talking thousands of agents and hundreds of applications, it does get to the point where the servers themselves that house Dynatrace are at a point where, in some cases, they are just too big for one machine, since you have to have an entire application ecosystem all funnel into a single system.""JIRA integration should be enriched and more granular.""In the next release, I would like to see some new reports and more tiles on the Dashboard.""Include network monitoring in more detail for deep dive analytics of network components.""There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."

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"It could be more stable.""If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver.""It is difficult to estimate in advance how much something is going to cost.""It could be even more automated.""The product provides minimal metrics that are insufficient.""The logging functionality could be better.""This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana.""While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."

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"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details.""The interface could be more user friendly.""The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

More OpenText Diagnostics Cons →

Pricing and Cost Advice
  • "Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
  • "Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
  • "We found an issue within the first week of ownership that has been costing us more than the entire license cost."
  • "Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
  • "Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
  • "Price (of the product) is a major concern for all the clients I work with."
  • "The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
  • "The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
  • More Dynatrace Pricing and Cost Advice →

  • "The cost of using Stackdriver depends on usage."
  • "The cost could be lower."
  • "We have a basic standard license without any additional costs."
  • More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →

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    Also Known As
    Google Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring
    Micro Focus Diagnostics, MF Diagnostics
    Learn More
    Overview

    Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

    Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

    • Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.

    • OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.

    • PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

    What does Dynatrace offer?

    Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

    • Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.

    • Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.

    • Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.

    • Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.

    • Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.

    • Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

    Reviews from Real Users

    Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

    Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

    A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

    Real-time log management and analysis

    Cloud Logging is a fully managed service that performs at scale and can ingest application and platform log data, as well as custom log data from GKE environments, VMs, and other services inside and outside of Google Cloud. Get advanced performance, troubleshooting, security, and business insights with Log Analytics, integrating the power of BigQuery into Cloud Logging.

    Built-in metrics observability at scale

    Cloud Monitoring provides visibility into the performance, uptime, and overall health of cloud-powered applications. Collect metrics, events, and metadata from Google Cloud services, hosted uptime probes, application instrumentation, and a variety of common application components. Visualize this data on charts and dashboards and create alerts so you are notified when metrics are outside of expected ranges.

    Stand-alone managed service for running and scaling Prometheus

    Managed Service for Prometheus is a fully managed Prometheus-compatible monitoring solution, built on top of the same globally scalable data store as Cloud Monitoring. Keep your existing visualization, analysis, and alerting services, as this data can be queried with PromQL or Cloud Monitoring.

    Monitor and improve your application's performance

    Application Performance Management (APM) combines the monitoring and troubleshooting capabilities of Cloud Logging and Cloud Monitoring with Cloud Trace and Cloud Profiler to help you reduce latency and cost so you can run more efficient applications.

    Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.
    Sample Customers
    Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
    Uber, Batterii, Q42, Dovetail Games
    BSkyB, Alior Bank
    Top Industries
    REVIEWERS
    Financial Services Firm28%
    Insurance Company9%
    Computer Software Company9%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Educational Organization28%
    Financial Services Firm18%
    Computer Software Company8%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider29%
    Financial Services Firm29%
    Energy/Utilities Company14%
    Manufacturing Company14%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company15%
    Manufacturing Company9%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm12%
    Manufacturing Company8%
    Educational Organization8%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise33%
    Large Enterprise56%
    REVIEWERS
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise72%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    769,630 professionals have used our research since 2012.