We performed a comparison between CyberArk Privileged Access Manager, IBM Tivoli Access Manager [EOL], and UserLock based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."CyberArk Privileged Access Manager's main benefit is it provides secure access to our servers. There are features to capture the user activity, it provides video recording processing. If the users are logged in to the server, we can see what activities they are performing. It's a very nice tool for Privileged Access Management. They have plenty of useful services and the solution has fulfilled our needs."
"You can easily manage more than 4000 accounts with one PSM."
"The product is an important security measure against credential theft. It ensures session isolation and password rotation including pushing passwords to the endpoints."
"We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc."
"We are able to rotate privileged user passwords to eliminate fraudulent use."
"It is a scalable product."
"The combination of CPM and PSM resolves a lot of use cases."
"All of the features of CyberArk Privileged Access Manager are valuable."
"Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"The Verify feature: A push method which customers are going for."
"SAML 2.0."
"The integration effort with the end application is quite straightforward and easy."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"I would love them to improve their UI customizing features."
"This product needs professional consulting services to onboard accounts effectively based user profiles."
"There is some stuff that we still have not fully integrated, which is our AIM solution. We are having all types of issues with it. I have been working with Level 3 support on it, but otherwise, from a functionality perspective, everything has been working except for the AIM solution."
"The usual workload is sometimes delayed by the solution."
"They can do a better job in the PSM space."
"The product could be easier to use. More work needs to be done on this aspect; it is not good enough yet. It also takes up a lot of server space. Sometimes we need to use up to seven servers."
"It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things."
"It is very complex and difficult to set up the solution."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"Multi-factor authentication with social integration needs to improve."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"The self-service portal needs improvement."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
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