We performed a comparison between CyberArk Identity, Keeper, and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The initial setup of CyberArk Identity was straightforward."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"I found the solution to be stable."
"The initial setup is straightforward. It takes me up to an hour and a half."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"CyberArk Identity is a mature product."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"Chrome extension and app."
"It has a double authentication factor increasing the security level."
"I like Keeper's mobility and its accessibility."
"Can create folders for specific types of information (i.e., work, personal, and school)."
"Keeper was user-friendly."
"The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
"Keeper has strong security features."
"What I like the most is the fact that I can just mark anything and it is automatically copied into the clipboard."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The VPN we are using is good and working quite well."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It is easy to use."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It offers more platform support, like Apple, Android, and Microsoft."
"I'm not sure what needs improvement. It is a good platform."
"The OpenID features could improve in CyberArk Identity."
"More integrations would be better."
"They can include the Mobile Device Management (MDM) feature."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The solution could be easier to use and I found it to be very complex involving many steps."
"The technical support has no experience."
"I would like to see a way to store files and photos in the next update. If it already does this, I have yet to explore it."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"Ability to set up password profiles that can predefine custom fields and password complexity."
"Its aesthetic needs improvement."
"Needs to improve KeeperFill on iOS."
"Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
"I would love it if you didn't have to re-authenticate when you start up a new browser."
"It is challenging to use when installing a new version."
"In the next release, I would like the ability to work offline with remote access."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
