We performed a comparison between ConnectWise Automate and Qualys Policy Compliance based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The most value we get from this solution is that everything is on a patch cycle."
"A good automated scripts feature."
"It's definitely improved the help-desk servicing, et cetera."
"The initial setup is easy and the deployment is quick."
"The implementation is nice and easy."
"It is very scalable."
"This product saves us a lot of time and increases our efficiency."
"It allows us to manage all client requests, jobs and invoicing."
"The most valuable feature of QualysGuard Policy Compliance is the automation that can detect real-time threats and decrease risks."
"It's a simple product."
"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."
"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."
"Technical support was helpful."
"The menu doesn't always load properly."
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."
"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."
"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."
"The fixed client for Automate is slow. The web client is not very intuitive."
"It would be good if the solution’s technical support could be faster."
"The reporting needs improvement."
ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Qualys Policy Compliance is ranked 6th in IT Governance with 3 reviews. ConnectWise Automate is rated 7.4, while Qualys Policy Compliance is rated 8.0. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Qualys Policy Compliance writes "Easy to use, fast, and reliable". ConnectWise Automate is most compared with ConnectWise RMM, Kaseya VSA, NinjaOne, Microsoft Configuration Manager and Tanium, whereas Qualys Policy Compliance is most compared with .
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.