We performed a comparison between Code42 Incydr and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The stability is very good."
"The price is low and quite competitive with others."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"This is stable and scalable."
"It required very little ongoing maintenance once setup."
"Works in the background and users are able to perform restores."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"Low system overhead, setting retention policies, ease of use"
"It has quite a bit of flexibility in configuring backup sets."
"Symantec Endpoint Detection and Response is stable."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The setup is quite easy."
"The solution can scale well."
"It is mostly used for malware detection and antivirus purposes."
"The solution is scalable."
"The pricing is good."
"In Symantec, we have found that the most important feature is Application and Device Control."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Detections could be improved."
"The support needs improvement."
"I haven't seen the use of AI in the solution."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We'd like to see more one-to-one product presentations for the distribution channels."
"ZTNA can improve latency."
"You can't always filter out data that you'd like to."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"The application, written in Java, required far more system resources on a Client than other solutions."
"Reporting could use an overhaul. It is very limited."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"I think one we can improve is the compression."
"There doesn't seem to be any feature that is lacking."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"The solution needs to provide better integration."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"One potential area for improvement in Symantec EDR is the reporting engine."
"A significant deterioration in customer support."
"The product doesn’t offer MDM functionality under its current licensing model."
"I would like to see better scanning capabilities."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
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Code42 Incydr is ranked 42nd in Endpoint Detection and Response (EDR) with 78 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Code42 Incydr is rated 9.0, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Morphisec, Forcepoint Data Loss Prevention and Backup and Restore for SharePoint & Microsoft Office 365, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Trellix Endpoint Security (ENS). See our Code42 Incydr vs. Symantec Endpoint Detection and Response report.
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We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.