We performed a comparison between BMC TrueSight Operations Management and DX Performance Management based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"We can verify uptimes as another source of keeping devices in compliance."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The major advantage of the product is estate management."
"The solution has a very good business event manager tool."
"It is a scalable solution."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"What is most useful is visibility."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."
"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."
"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"There is a good amount of vendor certification which comes with the product. That's all factory-loaded, no need to load any custom-made files. Most of the metrics are calibrated and captured from the devices based on the defaults available from vendor certification."
"The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."
"The UI for the end users could be improved and more flexible than it is now."
"BMC TrueSight Operations Management could improve the reporting."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The solution could improve its price."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"It would be helpful if CA provided online training for its customers."
"Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability."
"When it goes through discovery, or whatever it is doing in the back-end that slows it down, sometimes we get some failures with it. "
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"It needs role-based administration."
"The solution could improve the database model. It is also not very good because they have a lot of interconnections with other data sources, such as NFA and VNA."
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BMC TrueSight Operations Management is ranked 21st in IT Infrastructure Monitoring with 48 reviews while DX Performance Management is ranked 2nd in DX NetOps with 31 reviews. BMC TrueSight Operations Management is rated 8.2, while DX Performance Management is rated 8.2. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas DX Performance Management is most compared with DX Spectrum and OmniPeek. See our BMC TrueSight Operations Management vs. DX Performance Management report.
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