BMC Remedy vs CA Asset Portfolio Management vs Micro Focus Asset Manager [EOL] comparison

Cancel
You must select at least 2 products to compare!
BMC Logo
2,439 views|1,285 comparisons
90% willing to recommend
Broadcom Logo
193 views|83 comparisons
100% willing to recommend
OpenText Logo
views| comparisons
75% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC Remedy , CA Asset Portfolio Management, and Micro Focus Asset Manager [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: April 2024).
769,630 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The incident management console is available out of the box.""It has some good features for tracking. They also have a cloud and a mobile access feature.""The service management features are beneficial – very good.""The asset discovery feature in BMC is notably better compared to ServiceNow.""It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations.""It had automation, orchestration, service level management, and event management. You could also integrate it for auto-remediation.""The product has excellent support for remote and hybrid environments.""We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."

More BMC Remedy Pros →

"They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system.""Reduces software cost. Reduces the risk of software audits.""My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial.""You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance.""The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management.""Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment.""You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again.""Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle."

More CA Asset Portfolio Management Pros →

"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that.""It is stable and scalable.""This product can be customized according to the needs of any company."

More Micro Focus Asset Manager [EOL] Pros →

Cons
"Continuous improvement is recommended.""BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor.""The UI is quite outdated.""The upgrade process could be better. It would be a good improvement.""BMC Remedy Asset Management could improve by adding intuitive dashboards.""There is room for improvement in terms of support.""I would like to have more customized reporting because the management team loves customized reports with graphs.""Could be more user friendly for admins to manage."

More BMC Remedy Cons →

"I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management.""Needs a stronger reporting component, and more integration with CA Client Automation.""I would like to see more control over audit trail features, where you can turn on and off fields.""Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements.""The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it.""CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response.""It needs ​stronger rebooting components and the ability to develop our own software metrics.""There were a lot of things that we had to prepare for that we weren't thinking about with this installation. I think from a CA standpoint, the software was good. But us preparing for that, we had a lot more work to do."

More CA Asset Portfolio Management Cons →

"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated.""There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas.""The usability of this product is still out-of-date and could be improved. The interface could be improved."

More Micro Focus Asset Manager [EOL] Cons →

Pricing and Cost Advice
  • "The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
  • "The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."
  • "BMC Remedy is worth its price."
  • "BMC should decrease the pricing further."
  • "I find the pricing to be reasonable."
  • "The tool is expensive."
  • "The pricing is on the expensive side."
  • "BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."
  • More BMC Remedy Pricing and Cost Advice →

    Information Not Available
  • "From my experience, Asset Manager is expensive."
  • More Micro Focus Asset Manager [EOL] Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
    769,630 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in… more »
    Top Answer:BMC Remedy assists in incident and problem management processes by providing tools for handling incidents promptly while… more »
    Top Answer:It includes features for automation, such as smart reporting capabilities.
    Top Answer:The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us… more »
    Top Answer:CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of… more »
    Top Answer:We are using CA Asset Portfolio Management for lifecycle asset management for the cloud sets and integrating the… more »
    Ask a question

    Earn 20 points

    Ranking
    5th
    out of 49 in IT Asset Management
    Views
    2,439
    Comparisons
    1,285
    Reviews
    15
    Average Words per Review
    430
    Rating
    8.2
    12th
    out of 49 in IT Asset Management
    Views
    193
    Comparisons
    83
    Reviews
    1
    Average Words per Review
    438
    Rating
    9.0
    Unranked
    In IT Asset Management
    Comparisons
    Also Known As
    Remedy Asset Management
    CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager
    Asset Manager, HPE Asset Manager
    Learn More
    Overview

    BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

    Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

    • Asset costing: Track depreciation over time.
    • Compliance: Software licenses management helps you avoid audit costs.
    • Contract management: Proactively identify contract infringements and purchasing opportunities.
    • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
    • Effective change: Make informed decisions about IT changes.

    CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
    procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

    Learn More: https://www.ca.com/us/products...

    HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.
    Sample Customers
    Scripps Networks
    First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia
    Finansbank, MTS India, Sprint
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Financial Services Firm20%
    Comms Service Provider20%
    Government13%
    VISITORS READING REVIEWS
    Educational Organization42%
    Computer Software Company9%
    Government8%
    Financial Services Firm6%
    REVIEWERS
    Financial Services Firm50%
    Retailer20%
    Insurance Company10%
    Healthcare Company10%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Manufacturing Company14%
    Financial Services Firm14%
    Government9%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise8%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise47%
    Large Enterprise41%
    REVIEWERS
    Small Business27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise7%
    Large Enterprise74%
    Buyer's Guide
    IT Asset Management
    April 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: April 2024.
    769,630 professionals have used our research since 2012.