We performed a comparison between Binary Defense MDR and Trellix Endpoint Security (ENS) based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The case interface is Binary Defense MDR's most valuable feature."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The most valuable feature of this solution is its simplicity."
"It's very stable and reliable."
"The response part of EDR was most valuable. We used that to separate the endpoint from the network. We utilized the solution during the instant response. We were also utilizing advanced malware detection capabilities, but we benefited the most from its help with the response."
"The most valuable network security feature is the network sandbox solution. This sandbox feature works on traffic flow."
"The most valuable feature is user-based policy provision."
"It is easy to use, flexible, and stable. Because it is a cloud-based solution and it integrates all endpoints of the cloud, we can do an IOC-based search. It can search the entire enterprise and tell us the endpoints that are possibly compromised."
"It has a feature called Isolation. If a device is compromised, we can connect it to our SOC, and no one would be able to access it. This way we can limit the damage to the network while we are investigating."
"We have a cloud-based instance, so we can deploy all our configurations through the cloud. That's the beauty of FireEye."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"I would like to see more frequent check-ins with our security status."
"We found a couple of bugs in the user interface."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"One suggestion is they should reduce the constant notifications. Whenever I open my laptop, there are too many notifications from McAfee, and it gets annoying."
"It has very good integrations. However, its integration with Palo Alto was not good, and they seem to be working on it at the backend. It is not very resource-hungry, but it can be even better in terms of resource utilization. It could be improved in terms of efficiency, memory sizing, and disk consumption by agents."
"The central monitoring dashboard needs improvement."
"MVISION Endpoint is only compatible with Windows 10 and Windows 2016 and above. If I were using a Linux operating system, I would not be able to use MVISION Endpoint."
"I would like to see more local integration for the applications that we use."
"The product’s on-premise version is costly in terms of extra charges for SQL database and Windows server licenses."
"There should be better integration between the ePolicy Orchestrator and FireEye console. The integration of both consoles should be better."
"Endpoint resource utilization causes high levels of instability and that is something that needs improvement."
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Binary Defense MDR is ranked 7th in Managed Detection and Response (MDR) with 13 reviews while Trellix Endpoint Security (ENS) is ranked 19th in Endpoint Protection Platform (EPP) with 49 reviews. Binary Defense MDR is rated 9.2, while Trellix Endpoint Security (ENS) is rated 7.6. The top reviewer of Binary Defense MDR writes "Improved our organization by multiplying our security forces and offers customizable event detection and response". On the other hand, the top reviewer of Trellix Endpoint Security (ENS) writes "Reliable with good independent modules and a straightforward setup". Binary Defense MDR is most compared with Darktrace, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Arctic Wolf Managed Detection and Response, whereas Trellix Endpoint Security (ENS) is most compared with Trellix Endpoint Security, Microsoft Defender for Endpoint, CrowdStrike Falcon, Trellix Endpoint Detection and Response (EDR) and Open EDR.
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