We performed a comparison between BIC Platform and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."While this is a new product it has a mature feel from being built by a company with many years in the business."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The central dictionary is a valuable feature."
"The product is easy to use."
"The solution offers excellent workflows."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"The stability has been good. We haven't had any issues."
"Fast prototyping."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"The solution could improve its connectivity to other systems."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"There's an issue with the current manual that they're working on."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"I would like to see Pega BPM improve the user experience."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
BIC Platform is ranked 28th in Business Process Management (BPM) with 4 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. BIC Platform is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of BIC Platform writes "Provides good stability, but they should add a feature for enterprise architecture". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". BIC Platform is most compared with SAP Signavio Process Manager, ARIS BPA, Visio, ADONIS and Sparx Systems Enterprise Architect, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our BIC Platform vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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