We performed a comparison between Barracuda Web Security and Filtering and Cisco Web Security Appliance based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"It is straightforward to deploy and manage."
"The ease of use. It's pretty easy to use and navigate the UI... to either block or whitelist a web address."
"I have found the most valuable the ability to have insight into our web traffic and control its flow."
"The solution is very simple to use and implement."
"I like that it does a lot of malicious content and is easy to manage. There are a lot of checkboxes, and you can add your own URLs or get it preconfigured."
"The support is fantastic."
"The most valuable features are Barracuda's policies for filtering various websites according to the organization's policies and blocking traffic for any P2P application like torrents."
"The deployment process is very simple."
"Cisco regularly upgrades features for the customer's security requirements."
"The most valuable feature is security."
"Cisco Web Security Appliance is user-friendly and easy to manage. It protects your environment while accessing the internet."
"Cisco Web Security Appliance can integrate with Active Directory, enabling us to manage all the end-users within AD. It's helpful for setting rules based on individual users and groups. For example, you can configure policies for inbound and outbound traffic."
"The product is stable."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"It integrates well with Cisco Email Security Appliance."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"This solution is substantially more expensive than the competitors out there, including Titan HQ or Limecast."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"Our problem is that it's a virtual appliance and we're moving to a new platform and, for whatever reason, we can't move it as it is... When we were migrating our virtual machines from the old to the new system, we determined rather quickly that it wouldn't migrate over."
"It doesn't allow adding DNS filtering for off-site clients."
"The price could be better."
"The AD agent is an issue which my customers and I have encountered. Sometimes it refuses to start and, only as time goes by, does it become apparent that things are not working the way they should."
"Barracuda products are cheap."
"The solution’s customer support should be improved."
"I would like more automation."
"Customer support is good but could be improved."
"WSA is lacking firewall features."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"The tool needs to improve cloud-based decryption."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
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Barracuda Web Security and Filtering is ranked 21st in Secure Web Gateways (SWG) with 10 reviews while Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews. Barracuda Web Security and Filtering is rated 7.6, while Cisco Web Security Appliance is rated 7.8. The top reviewer of Barracuda Web Security and Filtering writes "It comes with useful policy creation features but needs to improve its outdated tech and poor support". On the other hand, the top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". Barracuda Web Security and Filtering is most compared with Forcepoint Secure Web Gateway, SonicWall CFS and TitanHQ WebTitan, whereas Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway. See our Barracuda Web Security and Filtering vs. Cisco Web Security Appliance report.
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