We performed a comparison between Avaya Spaces, Digium Asterisk, and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software."The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"The most valuable features are call recording, call logging, and the stability."
"The solution has a very good log-in to the UI when compared to other solutions."
"IceWarp has multiple applications that are easy to use for many people."
"The solution's voice services work well for our company."
"The groupware module is the most valuable feature."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"An effective, functional, very good tool for controlling resources."
"It's scalable and stable."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"CTI, computer telephony integration, is a necessary component. It must be a part of the basic code. Currently, we need to use external connectors for call centers."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
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