We performed a comparison between Arcserve UDP and BDRSuite based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The recovery part of the product is very good."
"The standard backup and restore feature is most used."
"One of the things that I do like about it is that it has a very good deduplication feature."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"It is easy to configure."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The best part of BDRSuite is how user-friendly it is and how it does not require any maintenance after the initial setup."
"The network solution is the most important feature, because we have our own backup server and are doing file backups for our customers."
"The Vembu BDR product is very intuitive and easy to use."
"We use it to maintain critical data and save it."
"You can restore all your data or partial parts of it. You can restore a specific version of the data. It has a lot of options for restore, so you can have the correct data that you want to restore. This is very important. You must know what you are going to restore. Otherwise, you may be overwriting correct data with other data. You must know what specific files you are restoring as well as which version. Partial restore is very important because there might be some files which are newer than the backup and some files that are corrupted. You need to restore some files from the backup, but not all the files."
"The automated backup of multiple virtual machines. We can back up two hypervisors, one is Microsoft Hyper-V and the other one is VMware Hypervisor."
"It helps me with restores. I can repeat a test multiple times: Do the test, the restore, and then test again. It saves me time because I don't have to rebuild the VMs every time."
"The main benefit is that it's inexpensive. We get a lot for a little bit of money. I'm very happy with the savings and with the features. It allows me to do everything I need."
"Backups are very slow and time consuming."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"They could work on their marketing approach. I don't see many people leveraging it."
"We have to use a Microsoft hypervisor for installation which is expensive."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"Every time I change the disc, I have to do a full backup."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"We do a lot of internal automation, so the Vembu API definitely has some gaps. The Vembu API could definitely use some improvement. We do rely a lot on automation outside of just the regular interface. We've noticed that the Vembu GUI is good, but we do leverage the APIs for a lot of stuff, and there's definitely some room for improvement there."
"There are bugs. For one month, I encountered a big issue where my storage pool could not be identified. My backups were stopped because they were not able to locate the storage pool. So, I removed the settings and started the backups again. The application is not stable. It needs some debugging and testing on the build side of production."
"The phone [support] system is a negative five on a scale from one to ten, where one is the worst. They wanted me to leave a message. When there is a problem with the product and you call in, you want to talk to somebody or wait to talk to somebody, not leave a message."
"Vembu will tell you the next scheduled backup, but it doesn't show you the last successful backup. I would have them include a column under "List of Backup Jobs" and have two other columns which say, "Last Successful Backup" and "Next Scheduled Backup", because you don't know now if it's backed up successfully. It just says, "The next scheduled time is this." You don't know from looking at that pane of glass when the last time it actually happened without digging further into reports."
"They said they can support Red Hat Virtualization and we assumed that they support any compatible system but we found we need to do a network backup or a network image, which is not what it said on their website. I have had many discussions with them about where this component is. Initially, I was searching for a component which would back up Red Hat Virtualization. They said they support this in the same way they support Hyper-V and VMware. I haven't found the feature in their portal or in any of their software. They haven't made a special agent for it, in the way they did for Hyper-V."
"I don't know if it exists, but it would be helpful to get email notifications when there are issues with the backup. I'm sure it probably exists, but I just don't know how to do it. They also have an Azure proxy feature where you can restore to Azure. It's not really well documented. I think they should document how to do that a little better."
"The reports are at a basic level and there is room for improvement there. It only has historical reports and VM backup job-level reports."
"BDRSuite could improve support for XenApp Citrix Backup."
Arcserve UDP is ranked 9th in Disaster Recovery (DR) Software with 41 reviews while BDRSuite is ranked 7th in Disaster Recovery (DR) Software with 62 reviews. Arcserve UDP is rated 7.6, while BDRSuite is rated 8.2. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup. See our Arcserve UDP vs. BDRSuite report.
See our list of best Disaster Recovery (DR) Software vendors and best Backup and Recovery vendors.
We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
