We performed a comparison between Alert Logic and Digital Guardian Endpoint Detection and Response Service [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Binary Defense has a human service department that provides live monitoring for our systems."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"It is a very stable product."
"The solution was consistently available, and I cannot recall any instances where it was down."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"The initial setup is pretty straightforward."
"The installation and configuration were slick."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."
"The deployment's so much easier than other options."
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"I would like to get more reports from Binary Defense about what they're blocking."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"I would like to see more frequent check-ins with our security status."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"The current reporting system could benefit from improvement."
"We found a couple of bugs in the user interface."
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"The setup process was complex."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"The documentation, especially with the initial setup, needs improvement."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"Typically the competition will undercut them and they'll lose on price as they are quite expensive."
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Earn 20 points
Alert Logic is ranked 18th in Managed Detection and Response (MDR) with 11 reviews while Digital Guardian Endpoint Detection and Response Service [EOL] doesn't meet the minimum requirements to be ranked in Managed Detection and Response (MDR). Alert Logic is rated 8.0, while Digital Guardian Endpoint Detection and Response Service [EOL] is rated 10.0. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Digital Guardian Endpoint Detection and Response Service [EOL] writes "Great detection and response with very good compliance reporting". Alert Logic is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR, Rapid7 InsightIDR and SentinelOne Vigilance, whereas Digital Guardian Endpoint Detection and Response Service [EOL] is most compared with .
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