We performed a comparison between Alert Logic and ConnectWise SIEM based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The case interface is Binary Defense MDR's most valuable feature."
"Binary Defense has a human service department that provides live monitoring for our systems."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"It is a very stable product."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"The solution was consistently available, and I cannot recall any instances where it was down."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"The initial setup is pretty straightforward."
"We have found the solution has great functionality and it is easy to use."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"The current reporting system could benefit from improvement."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"We found a couple of bugs in the user interface."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"I would like to see more frequent check-ins with our security status."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"The documentation, especially with the initial setup, needs improvement."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"The setup process was complex."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
Alert Logic is ranked 18th in Managed Detection and Response (MDR) with 11 reviews while ConnectWise SIEM is ranked 17th in Managed Detection and Response (MDR) with 2 reviews. Alert Logic is rated 8.0, while ConnectWise SIEM is rated 10.0. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of ConnectWise SIEM writes "Efficiently monitoring and detecting suspicious activities". Alert Logic is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR, Rapid7 InsightIDR and SentinelOne Vigilance, whereas ConnectWise SIEM is most compared with SentinelOne Vigilance, Huntress, CrowdStrike Falcon Complete, Wazuh and Sophos MDR.
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