We performed a comparison between Acumatica and Bitrix24 based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution supports multiple branches."
"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"Bitrix24 is a user-friendly solution that is easy to use."
"It's a very easy-to-use product."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"The product is user-friendly."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"I am impressed with the solution's ability to customize workflows."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"The solution doesn't have features to break down the structure for multiple people in the project."
"The client interface is not very user-friendly."
"I would like to see improvements with Bitrix24's marketing automation."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"We didn't have the ability to customize the solution."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
Acumatica is ranked 27th in CRM with 3 reviews while Bitrix24 is ranked 11th in CRM with 18 reviews. Acumatica is rated 8.0, while Bitrix24 is rated 7.4. The top reviewer of Acumatica writes "Provided one solution for everything and housed everything for us". On the other hand, the top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". Acumatica is most compared with NetSuite ERP, Oracle Fusion Cloud ERP, HubSpot CRM, Microsoft Dynamics CRM and SAP Business ByDesign, whereas Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and ClickUp. See our Acumatica vs. Bitrix24 report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
