Cisco Prime [EOL] Reviews

This solution is being used for managing Cisco access points and managing network switches.

Cisco Prime is very good management-wise. It gives you the ability to upgrade switches remotely, schedule the upgrade time, perform backups, and monitor the health of all networks.

The wireless heatmap is very good.

The NetFlow is very limited, which is a disadvantage to this product. NetFlow is a very important tool that gives you a lot of information about what is happening for each device, including all of the hosts that are connected and what they are doing. For example, it will tell you if devices are accessing an on-premises application and you can use that information to help build usage statistics. With Cisco Prime, it is not reporting all of the Cisco devices. In particular, some of the access point devices are missing. NetFlow is about network visibility, so it should definitely not be limited to Cisco products.

If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate.

I have been using Cisco Prime for two years.

This solution is always stable.

If you consider scalability from the point where it can be used with everything, then it is not scalable. It cannot monitor all of the devices in your network, as a normal monitoring system would.

We have more than 1,000 users.

Cisco's technical support is very good for all of its products and in all aspects. You get a very good response from them. I have no doubts about the OEM because they are really very good.

I have used SolarWinds and Microsoft SCOM in the past.

SolarWinds is used on the networking side and can also be used for monitoring the health of the hardware. SCOM was being used for maintaining Microsoft products, such as keeping track of the number of licenses they have, performing health checks on Windows systems, and other monitoring tasks.

I did not personally set up this device, although it is a Cisco product, which normally comes ready to use. With a Cisco product, you just need to switch it on, put in a username and password, and then you have access. It's straightforward. I think that it is probably an easy setup, and not difficult to do.

We have two in-house engineers who take care of all of the network setup and maintenance. They are also responsible for operating all of the monitoring systems, network devices, firewalls, etc.

My advice to anybody who is considering this solution is to look carefully at your infrastructure. Our plan is to take Cisco Prime out because we do not have a fully-Cisco infrastructure and it is not compatible with all of the devices.

It is very good for Cisco products and if your entire infrastructure is Cisco, or you want to monitor a specific section that is entirely Cisco, then it will work well. However, if you have a mix of devices from different vendors and you want to centralize then this is not the right solution. Also, I would not recommend using two different solutions for the same purpose. Find one that works with everything, like SolarWinds or Netskope.

Ultimately, I think that Cisco Prime will be taken off the market and replaced with Cisco DNA. It has all of the features such as NetFlow, monitoring, and smart analytic systems. It is another Cisco product doing the same job and much better. 

I would rate this solution a seven out of ten.

We use it for Infrastructure Hyperion to support the financial and strategic planning processes and for remote device configuration. When we perform network repairs and upgrades, we need to implement modernization procedures and methods.

The most valuable is the assistance for network support.

They could consider offering more flexible pricing options for their customers.

I have been working with it for eight years now.

I would rate its stability capabilities ten out of ten.

We don't use it to increase the workload. There are around ten people actively involved with operating this system.

Its technical support offers the finest experience and the most effective solutions. I would rate it ten out of ten.

Positive

We use other well-known software for our purposes, like POTG and Rubix software, to oversee our infrastructure monitoring. I believe Cisco Prime is exclusively used for Cisco equipment and we haven't encountered any problems  with it.

The cost is quite high.

Overall, I would rate it ten out of ten.

We use Cisco Prime for network management, ensuring our network's performance and security. It also helps with project execution and project monitoring.

The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions.

While it is a great solution, some improvements are needed, specifically in the form of more updates and enhancements.

I have been using Cisco Prime for a month.

We have not experienced any issues with the stability of the solution. I would rate the stability as a seven out of ten.

Cisco Prime is quite scalable.

The initial setup is fairly easy. It only takes a few minutes to deploy it.

Overall, I would rate Cisco Prime as a nine out of ten.