We are using the Cisco Nexus for switching. We use the product for LAN switching, overall switching, and for the data center.
Sr Network Engineer at a energy/utilities company with 1,001-5,000 employees
High-end solution that offers excellent stability and technical support
Pros and Cons
- "We have continuity with Cisco, which provides a very high-end solution."
- "The licensing is the area that we are working that's a challenge."
What is our primary use case?
How has it helped my organization?
We needed to invest in Cisco solutions because of the Cisco environment. To change that would require some additional learning from our resources. That would be a challenge.
With Cisco, you have the continuity. Upgrade changes have been very good.
What is most valuable?
We are a Cisco shop. We have continuity with Cisco, which provides a very high-end solution. Converting into digital services, we're in a position to provide lifecycle management.
What needs improvement?
In future releases, it would be good to have more management on those devices.
Cisco needs to provide more training.
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What do I think about the stability of the solution?
The stability, from a civilian perspective, is excellent.
What do I think about the scalability of the solution?
Scalability depends on when there's no hardware available. We just add another rack and another switch. From an overall perspective, it's a very good product
How are customer service and support?
The TAC, i.e. the technical support for the product, is excellent. That's what Cisco is known for and that's why we like them.
Which solution did I use previously and why did I switch?
Before, we were all Cisco. Whenever there is a new product, we look at it.
How was the initial setup?
Setup is fairly straightforward. We are a Cisco shop. This is for a lifecycle upgrade from the previous generations, i.e. 3750/3850 to 9000. It's excellent. We are using the 3700.
What was our ROI?
The return of investment is excellent for the lifecycle. The support gives us a level where we are already in line with the future.
What's my experience with pricing, setup cost, and licensing?
The licensing is the area that we are working that's a challenge. With smart licensing, it's all new to us. It used to be, we purchased something and the license was IP-based.
With advanced services, you go in and add more depth or details to the license.
What other advice do I have?
I would rate this product with an 8/10 because it is an excellent product but the licensing is the problem. Everything else is good.
I would get as much training as you can.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Internetwork Solution Engineer at OPLK
Improves speed and offers high availability for our clients
Pros and Cons
- "This solution improves network speed and provides high availability for our users."
- "I would like to see a central management solution in order to have all of the equipment in one place."
What is our primary use case?
We primarily use this solution for data centers in places like high schools or businesses that support other businesses.
How has it helped my organization?
This solution improves network speed and provides high availability for our users.
What is most valuable?
The most valuable features are the high availability and the basic configurations that we can implement.
What needs improvement?
I would like to see a central management solution in order to have all of the equipment in one place.
Also, more documentation and more design examples would help us to reach other clients.
What do I think about the stability of the solution?
I have seen an improvement in the stability of our network with this solution.
What do I think about the scalability of the solution?
This solution is very scalable.
How are customer service and technical support?
This solution has excellent technical support.
Which solution did I use previously and why did I switch?
I have experience with the A2K and the Nexus.
How was the initial setup?
The initial setup is complex, but we have a lot of very good documentation.
What about the implementation team?
We used an integrator and a consultant for the implementation. They were pretty good, it was easy and it was very nice for the clients.
What's my experience with pricing, setup cost, and licensing?
Our licensing costs for this solution are approximately $200 USD per month.
Which other solutions did I evaluate?
We were already working with Cisco.
What other advice do I have?
This is a good solution
I would rate this solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
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Cisco Nexus
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InfoTech Specialist at California Department of Corrections
A reliable product that has helped to modularize our data center
Pros and Cons
- "The most valuable feature is its reliability."
- "The technical support for this solution needs to be improved."
What is our primary use case?
This solution is used as a switch in our data center.
How has it helped my organization?
This solution has made our environment more modular.
What is most valuable?
The most valuable feature is its reliability.
What needs improvement?
The technical support for this solution needs to be improved.
What do I think about the stability of the solution?
This solution is pretty good with respect to stability.
How are customer service and technical support?
Technical support is not very good.
Which solution did I use previously and why did I switch?
Prior to using this solution, we used Avaya switches. We experienced some hardware failures so we wanted to get a more reliable product. This is why we changed to the Cisco Nexus line. We also wanted more modularity, because when a part failed with our previous solution, you had to replace the whole switch.
How was the initial setup?
The initial setup for this solution is a bit complex. Not just anybody without the technical know-how can set it up.
What about the implementation team?
We had a specialist from Cisco Professional Services assist us with the implementation. Their service was all right.
What was our ROI?
The return on investment has been pretty good.
What other advice do I have?
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Voice Network Engineer at a healthcare company with 1,001-5,000 employees
Good capacity and has huge scaling capabilities
Pros and Cons
- "The most valuable features of the solution are capacity and scalability."
- "The initial setup is always complex."
What is our primary use case?
We use the Cisco Nexus as our primary solution for the data center.
What is most valuable?
The most valuable features of the solution are capacity and scalability.
What do I think about the stability of the solution?
They did the upgrade recently. It's pretty steady right now.
What do I think about the scalability of the solution?
The scalability of the solution is huge. It's a big box.
How are customer service and technical support?
Cisco tech support is great.
Which solution did I use previously and why did I switch?
We are always a Cisco shop.
How was the initial setup?
The initial setup is always complex. It's a new box, so everything has to be set up because migration is a tricky part. It's not just a plug-and-play device. It's a difficult task.
What about the implementation team?
We applied the installation of Cisco Nexus internally.
What's my experience with pricing, setup cost, and licensing?
We have a perpetual license, which means that when we purchase a box, there's no license in the box. Those 9K's are just routers. They're like big data center switches.
What other advice do I have?
In the decision-making process, we knew that we needed to invest in the solution depending on the company's growth vs. product capacity.
We wanted to invest in a bigger and newer switch.
On a scale from 1 to 10, I would rate Cisco Nexus at 8. It is going just great.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at SRPMIC
Enables us to cut costs and to collapse the core but it needs SDN capability
Pros and Cons
- "The most valuable feature of Cisco Nexus is modularity. It's like the Swiss Army knife of switches."
- "Cisco Nexus needs to add the SDN capability and lower the price."
What is our primary use case?
Our primary use for the Cisco Nexus is the data center, core routing, switching, etc.
How has it helped my organization?
Cisco Nexus has improved the way our organization functions by being able to cut the costs. We were able to collapse the core.
We use Cisco Nexus use as our core and our distribution switch.
What is most valuable?
The most valuable feature of Cisco Nexus is modularity. It's like the Swiss Army knife of switches. It makes the switches. It can do everything if you have enough money.
If you pay for all the features, you can do almost anything you want to do with it.
What needs improvement?
The additional features I would like to see is X-LAN and ACI. More ACI or SDN features.
What do I think about the stability of the solution?
We haven't had any issues. Cisco Nexus is very stable.
What do I think about the scalability of the solution?
Cisco Nexus is very scalable. If you have money to buy more cards, then you get the added features. As long as you have a lot of money.
How are customer service and technical support?
The technical support for Cisco Nexus is excellent.
How was the initial setup?
The initial shttps://www.itcentralstation.c... of the Cisco Nexus platform is straightforward.
If you know what you're doing, there are a lot of examples for configuration. There are a lot of best practices out there.
What about the implementation team?
The reseller was Logicalis and the experience has been great with them.
What other advice do I have?
On a scale of one to ten, I would rate this product with a seven. Cisco Nexus needs to add the SDN capability and lower the price.
Go with Cisco because of best practices and all the documentation that's out there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Admin at a hospitality company with 5,001-10,000 employees
Good reliability and configuration options with straightforward access to switching platforms
Pros and Cons
- "Cisco Nexus has good overall reliability and configuration options. It is fairly straightforward to access the switching platforms."
- "One of our switches died last week and we were able to RMA it. Within four hours it arrived on time and worked."
What is our primary use case?
Our primary use case for Cisco Nexus is for an internet data center.
How has it helped my organization?
Cisco Nexus can handle the traffic in our data center. This was a brand new bill for a data center that we are setting up for a gaming environment. We knew we needed heavy duty switching hardware at that location.
What is most valuable?
Cisco Nexus has good overall reliability and configuration options. It is fairly straightforward to access the switching platforms.
What needs improvement?
Cisco Nexus is a switch. It's fairly straightforward in what it does and what it can offer. Other than the differences between the command line or vs. Catalyst, it's just getting used to it.
I don't have any negative issues. Cisco Nexus is expensive.
What do I think about the stability of the solution?
The stability has been great. We've been using it for the last five years and haven't had any failures yet.
What do I think about the scalability of the solution?
I don't see any issues with the scalability of Cisco Nexus.
How are customer service and technical support?
For Cisco's overall technical support, i.e. if you have a problem, I'd probably give it eight or a nine out of ten. It's reliable.
One of our switches died last week and we were able to RMA it. Within four hours it arrived on time and worked. We have no issues with Cisco's customer support.
Which solution did I use previously and why did I switch?
We didn't have any previous solution.
How was the initial setup?
The initial set was fairly straightforward. It's a basic set up that we have. It's not an overly complex network that it's being used in. It was primarily used to support channels.
Which other solutions did I evaluate?
Cisco was our only vendor.
What other advice do I have?
On a scale from one to ten, I'd probably give Cisco Nexus an eight to nine, based on relatability and the ease of configuration.
Given the overall reliability and stability of the Cisco product, it's worth the price over any other switching platform out there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at Wipro Technologies
Enables us to create one holistic view for our entire organization but needs better integration capabilities
Pros and Cons
- "The implementation was straightforward and the product is stable."
- "The product lacks options for integration with other market products that would allow us more flexibility."
What is our primary use case?
We primarily use this product for campaign management.
How has it helped my organization?
The product has allowed us to create one holistic view for our entire organization.
What is most valuable?
The most valuable features for us are schedule management, analytics, and Assurance software.
What needs improvement?
Any problems we have with the product stems from the difficulty of connecting with other non-Cisco products. There are other products on the market which we would like to have integrated. That's when we have a real solution.
What do I think about the stability of the solution?
It's quite stable. It's not as good as it was supposed to be.
What do I think about the scalability of the solution?
For the products we are currently using there is still a lot more to be done to allow integration of other market products.
How are customer service and technical support?
The customer service is pretty good.
How was the initial setup?
Installation and deployment of the product are pretty straightforward.
What about the implementation team?
We used Configur8 for the implementation. They are a Cisco partner. The service was very good — amazing.
Which other solutions did I evaluate?
We did explore other products, but Cisco is something we can use permanently. Specifically, we compared with HP/HPE.
What other advice do I have?
I would rate this product a seven out of ten. It needs a lot more improvement in integration capabilities.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Network Engineer at a transportation company with 1,001-5,000 employees
Offers redundancy options and diverse paths that large campuses require
Pros and Cons
- "The most valuable feature of this solution is stability. We have a pretty large campus."
- "With some of the products we had before, we had a little more downtime than we would like."
What is our primary use case?
Mostly what we use Cisco Nexus for is in our access layer and distribution networks on our campus.
How has it helped my organization?
I'm the person that makes the decisions on purchasing. I have a manager above me that gives a budget, but I decide on products and spending. Some of it is previous experience with the hardware. We also trust our partners and the people that deploy it for their recommendations. We're looking across model lines.
We're a large enterprise. We're nationwide. We tend to have limitations within a certain scope. We purchase so that we can keep our costs down and also support anything we want.
There are some limitations and we have to pick from the list of available options.
Some of the previous Cisco equipment that we've had, i.e. the 2948's and 3560's, are similar.
What is most valuable?
The most valuable feature of this solution is stability. We have a pretty large campus. We need the redundancy options and diverse paths that are required. Also, some of the capacity that the Cisco Nexus has.
What needs improvement?
The only major improvement required would be stability. With some of the products we had before, we had a little more downtime than we would like.
We had to spend more time either dealing with parts that needed to be replaced, or issues that we had in configurations that we needed to upgrade. The Cisco Nexus is a lot more stable and doesn't have all of the bugs when it has to do with upgrades.
Some of the fiber optic capacity increases will be good because we're already looking at 40 GB and 100 GB at a reasonable price.
Fiber capacity is going to be something we're starting to look on our roadmap, how do we increase what we have available.
We use Cisco Nexus and haven't had any problems. We've been happy with it.
What do I think about the scalability of the solution?
Scalability for us is great. We can use Cisco Nexus for what we need it to do. In the future, I don't see any obstacles this would create. It works great.
How are customer service and technical support?
Cisco always does a great job. Sometimes it's difficult to get to the level of engineer that you need for support. Overall, the experience that we get is fine. Eventually, we'll be able to get the support that we require to get the issue fixed if there's a problem.
How was the initial setup?
Cisco Nexus is straightforward for deployment. If we had to have any kind of hands-on support, we could access them. If you want to you can always pay for someone to come for services.
We may need to have services on site to be able to help us with deployment. We've used that in the past. For some of this equipment, we have enough experience within our team to be able to deploy it. Then if we run into problems, we can just call in for help.
What about the implementation team?
We have a contractor that already has contracted out to do that work locally in our facility. They take care of all that for us. Our experience with that partner was good. We're happy with them. They did a good job.
What was our ROI?
From an improvement on an availability metric perspective, we have seen ROI.
What's my experience with pricing, setup cost, and licensing?
We do yearly licensing. I don't directly pay for Cisco Nexus. Enterprise, above me, pays for all our licensing across the United States. I know we do pay a yearly fee for our portion.
Which other solutions did I evaluate?
In our enterprise organization, we're a little bit different than the government. We buy into the economy of scale. Since we have centers all across the United States, we try to centralize and enterprise manage our equipment. We tend to go with one vendor and that decision is above me.
I don't get to evaluate the days of local control within our infrastructure. We moved away from that about 10 years ago so that we can take advantage of economies of scale.
What other advice do I have?
I would say take advantage of the resources that Cisco has in regards to some of the marketing and sales reps. They can provide you at least a guide on the options.
Sometimes you get locked in on a particular product, even though it's still biased. Within the company, opportunities exist to talk about other options.
A lot of times Cisco will bring a technical engineer, it's not just a sales rep trying to sell something. They'll bring their technical representatives that understand the environment and consider other options within the brand.
On a scale of one to ten, I would rate Cisco Nexus at a nine. I'm not sure I know everything about it to give it a ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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