Network Engineer at a manufacturing company with 10,001+ employees
Real User
A fast and robust solution for our Call Monitor
Pros and Cons
  • "The speed, storage, and management are the most valuable features."
  • "We would like to see better integration in the next release of this solution."

What is our primary use case?

We use this solution for our Call Monitor and for Contact Center Express.

How has it helped my organization?

This is a robust product that we can rely on.

What is most valuable?

The speed, storage, and management are the most valuable features.

What needs improvement?

We would like to see better integration in the next release of this solution.

Managing this solution is complex and should be improved.

Buyer's Guide
Cisco HyperFlex HX-Series
April 2024
Learn what your peers think about Cisco HyperFlex HX-Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.

For how long have I used the solution?

Six months.

What do I think about the stability of the solution?

So far, the stability has been good. Since we implemented six months ago, we haven't had any issues. We were able to upgrade the code without interrupting the service, which is good.

What do I think about the scalability of the solution?

We add more HyperFlex servers as we need, so it is pretty scalable.

How are customer service and support?

Technical support for this solution is very good. This is a new technology for us, and we had to call a lot to ask for help with updating or integrating.

Which solution did I use previously and why did I switch?

We were using UCS previously, but we needed better hardware for our Call Monitor.

How was the initial setup?

The initial setup of this solution is straightforward.

What about the implementation team?

We implemented this solution in-house by following all of the instructions.

What was our ROI?

We have not yet seen the ROI.

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are large, but it is combined between all of the Cisco products that we have.

Which other solutions did I evaluate?

We trust Cisco and did not want to change vendors.

What other advice do I have?

My advice for anybody who is researching this technology is to learn it before you implement it. This is a very stable product, but it is complex to manage.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CIO at a construction company with 10,001+ employees
Real User
Increases efficiency, decreases the cost, and manages the network in one single way
Pros and Cons
  • "It increases efficiency, decreases the cost, and manages the network in one single way. That's the most important thing."
  • "The infrastructure team thinks that there are a lot of issues."

What is our primary use case?

My job is to change the technical language to business language. We need to increase efficiency and effectiveness, decrease the cost and decrease administrative issues. We are increasing the population inside the company, increasing the staff.

People in the management of the company are trying to decrease the cost expenses and increase efficiency.

In this case, centralization brings a lot of advantages. We have one person who works on everything and gathers everything together.

How has it helped my organization?

It increases efficiency, decreases the cost, and manages the network in one single way. That's the most important thing.

What is most valuable?

When you get a new product, the updates are very important.

What needs improvement?

The infrastructure team thinks that there are a lot of issues. 

What do I think about the stability of the solution?

It is absolutely stable. 

What do I think about the scalability of the solution?

Scalability is one of the most important things with the Cisco HyperFlex HX-Series. In terms of scalability, this product provides maximum scalability.

We can easily increase horizontally. We can easily increase the number of nodes. It depends on the subscription.

What about the implementation team?

We've worked directly with Cisco for the setup. We have our company team. We're also worked with a service provider. 

It's a team that consists of the Cisco people, the service provider, and our company's internal engineers.

What was our ROI?

Our ROI was about 100% over the last twelve months.

Which other solutions did I evaluate?

We always use Cisco for 95% to 98% of our capacity.

What other advice do I have?

On a scale of 1-10, I would rank the Cisco HyperFlex HX at about 8.5 to 9.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco HyperFlex HX-Series
April 2024
Learn what your peers think about Cisco HyperFlex HX-Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.
it_user870954 - PeerSpot reviewer
Pre Sales Manager at Vortex TI
Real User
Helps our clients achieve better performance in VDI, clusters, and database consolidation
Pros and Cons
  • "I love the Cisco design, the visual interface to manage and use the platform."
  • "Cisco has to continue improve the management tools to provide a better command line interface with more functions. That would be better for administration."

What is our primary use case?

I'm a solution architect and I use it to help my clients to achieve better performance in VDI solutions, in clusters, in database consolidation. The solution addresses these kinds of scenarios.

How has it helped my organization?

We have a large e-commerce client in Brazil. The company name is Sinova. This company has a lot of e-commerce portals. Every Black Friday in Brazil, before the HyperFlex implementation, the site would go down. The portals didn't have the performance ability to achieve the goals. After the implementation of Cisco HyperFlex, we added a lot of performance to these portals. We no longer have problems when high demand occurs.

Every year, we add one or two nodes to Sinova's web services clusters. The client uses the servers to support web servers for e-commerce.

What is most valuable?

I love the Cisco design, the visual interface to manage and use the platform. I love this kind of visual.

It is a great platform because it's easy to use. It's easy to put a business inside this box. It's so practical.

What needs improvement?

Cisco has to continue improve the management tools to provide a better command line interface with more functions. That would be better for administration.

What do I think about the stability of the solution?

The stability is very good. I have never seen problems with the clusters or any component of the solution. It's very stable.

What do I think about the scalability of the solution?

In terms of scalability, it is the best among all the competitors in the data center-hyperconverged world. We can add nodes to improve the compute of a cluster. We can add nodes to increase storage. We can grow a cluster up to 32 nodes.

The biggest that I have been involved in implementing was five nodes.

How was the initial setup?

The initial setup depends on the business context. All the implementations that I participate in are a little bit complex. It's hard to integrate the platform with the client's data center network. The clients don't have the correct view for best implementing this solution. We need to help them understand, to provide the prerequisites. This is a little bit complex.

A deployment takes between three days and a week. A week is a good amount of time to understand, to implement it, to document it, and to help the clients understand it.

Our implementation strategy first requires us to write a good summary of the client's requirements so they will be using HyperFlex correctly. We need to understand the requirements. With this site survey, we can design the environment.

For a standard size of clusters with three nodes, two analysts is more than enough to implement the solution. After it's deployed and configured, one good analyst is needed to maintain it.

What was our ROI?

This kind of solution adds a lot of value because it helps the IT department to align with the business' view. We can participate, we can add value to the business because we do implementations faster and we can add compute and storage, many kinds of variables to the environment, very quickly and easily.

What's my experience with pricing, setup cost, and licensing?

Here in Brazil, our point of view about the cost to implement or buy this kind of solution is that it is very expensive. It's very hard for almost all companies to buy even the small version of this solution. For me, this is the most negative point of the Cisco solution: the price and the licensing costs.

Which other solutions did I evaluate?

I have knowledge of VxRail from Dell EMC. I have also read about solutions from Hitachi and Super Micro. I haven't used them though.

To me, the key difference for me between the Dell infrastructure and Cisco infrastructure is that Cisco is more integrated. The hardware and software work the way I want them to.

What other advice do I have?

Collect all the information about the environment to determine the prerequisites, understand the business, and understand the value of infrastructure solutions. 

We are a small partner. We have four clients right now that use the Cisco HyperFlex solution.

I would rate HyperFlex at ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user1003365 - PeerSpot reviewer
Pre-sales Consultant Manager at Econocom
Consultant
The solution can scale up and out
Pros and Cons
  • "The solution can scale up and out."

    What is our primary use case?

    We use this solution for clients who has issues with their infrastructure.

    How has it helped my organization?

    HyperFlex is compatible with VMware. This is good since we are also a VMware partner.

    In addition, the product is compatible with Hyper-V, which is another good solution.

    What is most valuable?

    It is a high availability solution.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution can scale up and out.

    How is customer service and technical support?

    The technical support is good.

    How was the initial setup?

    The initial setup is very easy.

    What's my experience with pricing, setup cost, and licensing?

    The product is expensive. Other solutions are cheaper.

    What other advice do I have?

    Cisco has the best solution for hyper-convergence.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Manager at EagleBurgmann
    User
    The software defines networking, storage, and processing
    Pros and Cons
    • "The software defines networking, storage, and processing."
    • "Deployment scripts can be improved since several clans need to be created before the deployment effectively works."

    What is our primary use case?

    Manufacturing and logistics software controls, ERP and document management servers, and database production and development servers.

    How has it helped my organization?

    Less rack space, decreased power and cooling costs, overall information technology team efficiency, and a single point of management.

    What is most valuable?

    The software defines networking, storage, and processing. Flash acceleration feature for most files.

    What needs improvement?

    Deployment scripts can be improved. Several clans need to be created before the deployment effectively works.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Network Administrator at a university with 1,001-5,000 employees
    Real User
    Does a good job of combining both software and hardware and enables us to backup user data easily
    Pros and Cons
    • "The integration between the storage and the server applications is the most valuable feature of this solution. It cuts down on the necessity to buy a secondary storage system.. It saves money in the long-run."
    • "We would like to have the ability to not have to reboot while doing updates. Being able to work through updates with as minimal amount of impact to users."

    What is our primary use case?

    Our primary use case of this solution is for VDI, Virtual Desktop Infrastructure, for our community college.

    How has it helped my organization?

    It ultimately provides a virtual desktop so that we can backup user data a lot more easily. In the past, it was all a straight desktop computer so if your desktop dies, all your data would die as well.

    In terms of it being flexible for various projects, it does seem to lend itself to other applications, for example, our VMware, as well as servers that we may want to bring up under the HyperFlex solution so we may go in that direction sometime in the future.

    It has the potential of actually being a six million dollar impact to the college because it replaces people's computers. Until we start to transfer users over to it we really won't know how much of that six million dollars is savings for us.

    I don't know if it's lowered the deployment time per se because we really haven't gotten to the point where we added shelves or added servers to it. We're expecting for that to be a simple process given what Cisco claims it will do. Ultimately we're expecting no downtime for that.

    What is most valuable?

    The integration between the storage and the server applications is the most valuable feature of this solution. It cuts down on the necessity to buy a secondary storage system. It saves money in the long-run. 

    What needs improvement?

    We would like to have the ability to not have to reboot while doing updates. Being able to work through updates with as minimal amount of impact to users.

    What do I think about the stability of the solution?

    The stability is great but ultimately we've noticed the updates and upgrades take a bit of an impact on the solution. More so, having to reboot the solution and having to restart it. While it is stable, rebooting it for updates isn't always convenient. Ultimately, just like any organization, we would do that on off hours whether it be weekends, nights, or whatnot. But that costs money because you have to have staff on weekends, nights and whatever overtime they have to account for.

    What do I think about the scalability of the solution?

    Scalability is just as they predicted. It combined the frontend servers with the backend storage. While it is a little cumbersome to learn, it is scalable to be able to add more shelves if I need more memory or additional servers very easily. It does scale nicely.

    How are customer service and technical support?

    I'm pretty neutral about technical support right now given that we're still setting up the solution to some degree. The support is great, as long as there is a maintenance contract in place. But because the overall solution is still rather new, using knowledge base or just generic knowledge base out on the internet is not as prevalent as I would like.

    Which solution did I use previously and why did I switch?

    We are a Dell shop. We looked at HP but ultimately because of the features that Cisco brought with the HyperFlex solution, we felt that that was a superior product to everyone else.

    How was the initial setup?

    The initial setup was straightforward. We simply wanted to understand how the two worked together given that the claim is that it's supposed to be easy to combine both storage and servers.

    What about the implementation team?

    We used a consultant for the deployment that Cisco suggested. Because the solution is rather new to us the scenario was pleasant. They knew what they were doing but I felt like the knowledge transfer could have been a lot better.

    What other advice do I have?

    I would rate it a high eight or nine out of ten because of the features and functions that it comes with that the competitors really can't do just yet. The advantage I think so far has been that Cisco developed the entire solution from scratch as opposed to other solution providers like HP and Dell who are still trying to reinvent existing solutions.

    I think it's a viable solution if you have a need to cut down on your overall implementation costs on hardware. This does a good job of combining both software and hardware.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sr. System Engineer at IBL-Unisys
    Real User
    Easy to deploy and easy management for compute resources in collaboration with VMWare.

    What is our primary use case?

    • Customer POC
    • Client VMware environment testing.

    How has it helped my organization?

    Easy to deploy and easy management for compute resources in collaboration with VMWare.

    What is most valuable?

    They have multiple storages connected with their environment, but the HX storage deduplication and compression feature is the best for the environment.

    What needs improvement?

    Single console management (like Hyperflex and FIs management).

    I mean to say that, we need to log in 2 console one for vcenter and another for Hyperflex manager, this should be on same console page either hyperfex manager settings and monitoring in vcenter or vcenter can be managed by hyperflex console too.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    100 / 100

    What do I think about the scalability of the solution?

    Best from other competitor. (i believe )

    How are customer service and technical support?

    i have face some issue during configuration and have support from Ciso TAC and thay have provide the best support with in time period.

    Which solution did I use previously and why did I switch?

    i have configured Dell VXrail and i feel its little bit difficult yo configure then Cisco hyperflex. but the main advantage of VXrail is we dont need existing vcenter, it has its own vcenter cluster by default.

    How was the initial setup?

    its inital setup is straightforward and easy, just need to understand the Ciso FIs configuration, one who understand that its easy for him.

    What about the implementation team?

    i am working as a System Engineer for a vendor (IBL-Unisys Pvt Ltd) so i can surely say that we have experts in our organisation. :-) 

    What was our ROI?

    initial it cost much but it will pay back with its scalability feature and performance.

    What's my experience with pricing, setup cost, and licensing?

    in my opinion, i recommend Cisco hyperflex.  

    Which other solutions did I evaluate?

    Dell VXRail, its good too but i like Cisco hyperflex because of its dedup and compression feature.

    What other advice do I have?

    Cisco-HX-Data-Platform-Installer should contain its own ESXi and VCenter installation during setup, so it can be fit in any organization where no virtual environment is available.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    System Administrator at Provinzial NordWest
    Real User
    It is absolutely stable, but the API could be improved for better integration with other systems
    Pros and Cons
    • "The possibility to share the workload is one of its most valuable features. We have many applications which have need of workloads only a few times in a month, so we share HyperFlex with them."
    • "We are working with a lot of different technologies and trying to manage them with one tool. The API could be improved for better integration with other systems."

    What is our primary use case?

    We are using HyperFlex for heavy workloads and virtual machines which are on a separate network.

    What is most valuable?

    • Past deployments
    • The possibility to share the workload. We have many applications which have need of workloads only a few times in a month, so we share HyperFlex with them.
    • The product works quickly.

    What needs improvement?

    We are working with a lot of different technologies and trying to manage them with one tool. The API could be improved for better integration with other systems. For example, the integration to VMware could be better.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    We haven't had any downtime. It is absolutely stable.

    What do I think about the scalability of the solution?

    The scalability is good. We use the nodes that we bought, and they have really scaled out.

    How are customer service and technical support?

    Cisco technical support often makes things too complicated. We have easy problems, but they want to WebEx and constantly testing. In the end, we have to exchange a disk and everything is okay. In the beginning, we said the disk is defect, but they want us to test and retest, before acknowledging the disk is defect and we can exchange it. That is a problem for me.

    Which solution did I use previously and why did I switch?

    We worked for years with HPE services. We didn't see that they developed, so we looked for other vendors. In the end, we decided on Cisco and are now testing some Cisco technologies. The main technology for us is UCS. HyperFlex was an idea which came from our account manager. I said, "Okay, we can test it." We have a use case. Now, we are working with it.

    How was the initial setup?

    From day one, it worked. The initial setup was okay.

    What about the implementation team?

    Cisco helped us to deploy and integrate. Our experience with them was fine.

    What was our ROI?

    We are testing it on the slowest workloads. We think by sharing the hardware with several applications that we can save money.

    Which other solutions did I evaluate?

    We considered all the vendors. In the end, Cisco checked all the boxes.

    What other advice do I have?

    At the moment, Cisco is a good vendor, as far as networking solutions. I connect the servers to the network, and the compatibility is good.

    We haven't tested the new container functionality. I hope it's good, because this is very important for us.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Cisco HyperFlex HX-Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
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    Buyer's Guide
    Download our free Cisco HyperFlex HX-Series Report and get advice and tips from experienced pros sharing their opinions.