Broadcom DX Application Performance Management Reviews

The CEM end-to-end transaction feature is the most valuable.

I like APM because it is a complete solution that helps the production environment to identify the root cause of problems before affecting the application or services.

QA and production.

I have been using CA APM for three years.

The QA environment helps us to identify and fix stability issues and release it to production.

We have not had scalability issues. You can scale up to 10 collectors.

I would give technical support a rating of 10/10. The technical support is always really amazing.

I tried different solutions, but CA APM is the most complete solution on the market.

It was complex configuring the service transactions from CEM.

I have no information about pricing.

We did look at alternatives and all customers made bids.

Being a leader in the market for more than 14 years is one reason it is the best choice.

I think that the most important feature is the freedom to construct the workloads for the database size we need according to number of users, data, and other criteria. The process to build with this tool is easy and very user-friendly.

In our company, we have several simultaneous projects. We need the ability to manage all of them in terms of dates and costs when we deliver to our clients. APM allows us to analyze data and find problems that may affect delivery to them.

I think that the tool has all of the components we need, but the individual components could work better together to provide more accurate predictive analyses.

We've had no issues with deployment.

It's been very stable for me.

This tool has supported our growth anytime we've scaled.

Technical support is good. Importantly, they have a lot of experience with being discreet in our use of their services for our customers.

The initial setup was totally straightforward.

I have a certification background and have come to realize that nothing is perfect. But you should just buy it and use it as the tool is very, very good.

The capability to generate traces showing a tree view of transactions, this feature helps to find production issues in the monitored applications.

As a consultant, this product helps all of my customers find production issues quickly. It's capable of identifying the root cause of an issue within a few minutes. It helps monitor all of the environments of application servers and generate alarms if something is wrong. It generates sums to analyze and understand what is happening with the applications.

Support for more programming languages and a complete fusion with the Customer Experience Management product because the product needs an appliance to get the user experience.

3.5 years

No, the deployment of CA APM is quite easy.

No, the product is very stable if the environment sizing is done properly.

No issues because the product works like a cluster.

Customer Service:

Good, but has room for improvement.

Technical Support:

Good.

It was straightforward, you just need a server with a Linux or Windows to install the solution. And the agents was easy to configure too.

With this solution all my clients have reduced the number of incidents in production environment, and when they occur the time to solve these incidents has been reduced dramatically.

AppDynamics, BMC and New Relic solutions.

Time is very important to allow the solution to mature, and you need people who know the entire application and the business to help those that will implement the solution.

• Historical metrics
• Transaction tracer
• Dashboards

We can monitor several application in the same manner and same site.

• Presentation
• Integrations
• Historical metrics management

We've been using it for nine years.

We sometimes have issues with deployment.

We sometimes have issues with stability,

We sometimes have issues depending on how many agents are involved.

Customer Service:

7/10

Technical Support:

6/10

There was no previous solution in place.

Initial setup is easy, but after that it needs a very complex tuning that is easier in other tools.

We used both a vendor team and our in-house team. The level of expertise was very nice, but it was lower during the first implementation without CA's involvement.

It is similar in pricing to its competitors.

• Dynatrace
• AppDynamics

Take a nice view of the metrics you are getting, and specifically instrument only all the methods you need.

The compatibility of the solution is its most valuable aspect.

The initial setup is very straightforward. The deployment was easy.

Support could be much better. Right now, we are not happy with the amount of service we can get.

I've been using the solution for two years. 

Technical support is not good. We are not satisfied and would prefer if they offered much more support for their product.

The initial setup is not overly complex or difficult. It's pretty simple, pretty straightforward. 

For us, the deployment took about two months. 

We had IBM and an integration company assist us with the initial setup.

We pay a monthly licensing fee. The solution does have a few different options, according to your needs. 

We're a customer and an end-user. We don't have any specific business relationship with Broadcom.

Overall, I would rate the solution at an eight out of ten. We're mostly happy with its capabilities.

Public Cloud

The Webview because I can obtain more detail and CEM because I can quantify the business.

It helps us find the cause and the errors in our application quickly.

Team center can give more information.

5 months.

When we made the upgrade to 10.3 we have some problems with the new version.

No.

Is really good but sometimes the answer time is really slow.

The setup is easy. The problem begins when you need an specific installation.

When the installation begins, read the documentation because sometimes important configurations are not configured by default.

Java agent monitoring for IBM Websphere JVMs.

It helps the developers with performance testing, production pro-active monitoring and troubleshooting.

More monitoring capabilities and more flexible for setting up different monitoring alerts.

5 years

Yes. I had an issue when we were trying to deploy on Glassfish environment and WebSphere portal.

Yes, previous version APM infrastructure was not that stable. We have 5 collectors and collectors kept disconnecting from MOM, which caused false alert like JVM status.

I was not able to monitoring a WebSphere portal on a previous version.

Customer Service: GoodTechnical Support: Depends on different technicians. Some of them who I have been working with are very good. They really know this product and can provide me good suggestions and solutions. But some of them, I don't think they are familiar with or understand our issue. For example I had an issue when I upgraded and the support person gave me wrong directions.

Yes. IBM Tivoli ITCAM.

For Websphere it's straightforward, but when we implemented on glassfish, it took me a while to figure out where to put the argument. And the issue comes up when doing a glassfish system upgrade.

In-house

HP Diagnostic and ITCAM.

I have tested Applicare on Java Applications and it performed exceptionally well.

Root cause analysis in real time and user experience management, which is turning out to be one of the most important feature as user experience is one of the major driving forces in the IT industry.

It largely reduces turnaround time from application failure, and has reduced man hours in managing availability, performance, and scaling applications.

Applicare should open diagnostic features for PHP, Rails, and .Net-based applications.

Around six months.

None. Very simple deployment.

No.

Not yet.

Excellent.

Yes, Nagios open source software.

It was quite simple and straightforward.

In-house.

It could be instant as it can justify performance metrics against infrastructure cost and can save on many software licensing costs.

It is good. Give a try. It comes with a one-month trial pack. Nearly all the features are active.

No.