In future releases, I would like to see maybe customized virtual backgrounds, like Google Meet has. BlueJeans doesn't allow as much customization of your background in a video call, so that could be improved.

Its cost is very high. If you sell it in India, which is a price-conscious market, the prices should be as per the market competition. You cannot charge the rates that apply in the US. They should tailor it to the local market. It should be in line with what the competition is offering.

me haven't had any big challenges. In terms of additional features, Blue jeans need to focus on screen sharing sub-feature more robust and easy, to be precise, Highlighting or draw attention to teh things like point out teh specific place of teh content that TEMPhas be shared - Probably this functionality should be improved for example while screen sharing in Slack call - anyone one can highlight or point out on teh screen. 

Screen sharing is available but there is no feature for remote access, to take control of another machine. This is something that should be added.