Azure Virtual Desktop Reviews

We are dealing with Azure Virtual Desktops as well as physical desktops and laptops. We manage the endpoints and customers, so we use this solution in collaboration with a distributor partner for Azure platforms.

The cost-effectiveness of Azure Virtual Machines is one of the most valuable features. If we purchase high-configured virtual machines, it becomes very costly. 

However, with Azure Virtual Machines, we can explore the functionalities and utilize them as needed. If they are not needed, they can be shut down on the cloud, offering a cost-effective strategy.

Currently, based on my understanding and knowledge, everything is good and meets customer requirements. 

However, Azure is vast, and perhaps an architect-level experience could provide more insights into potential improvements.

I have been working with Azure Virtual Desktop for the last three years.

I would rate the stability of Azure Virtual Desktop an eight out of ten. 

However, I need more exposure and experience to discuss potential optimizations at an architectural level.

Scalability is very straightforward with Azure Virtual Desktop. If a startup grows and needs to increase server performance, scaling up is much easier compared to other cloud services. 

I would rate this aspect ten out of ten.

We are a managed services team, so we provide technical support to end customers ourselves. When dealing with Microsoft's technical support, the ticket process often involves repeating basic troubleshooting steps that we have already completed, implying a need for support personnel who understand the issues better. 

I rate Microsoft's technical support five out of ten.

Neutral

The initial setup of Azure Virtual Desktop is straightforward. Selecting the subscription, region, VM size, OS configuration, and creating network security groups are part of the process, and it is relatively easy, taking about 15 minutes.

Purchasing high-configured virtual machines can be costly, but Azure Virtual Desktop offers cost-effective opportunities by allowing us to utilize resources as needed and shut them down when not in use. 

I rated the pricing of this solution as seven out of ten.

My overall rating of Azure Virtual Desktop is five out of ten. 

While the stability and cost-effectiveness are commendable, there is room for improvement in technical support. Microsoft should ensure that experienced personnel handle tickets and understand issues comprehensively.