Azure Virtual Desktop Reviews and Pricing

reviewer1524357

Solution Architect at a computer software company with 51-200 employees

Aug 4, 2025

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Provides a secure and manageable environment with potential in management optimization

Pros and Cons

"Azure Virtual Desktop provides users the ability to do remote work in a secure environment that is easy to manage."

"It takes too long to get a return call."

What is our primary use case?

Clients may use Azure Virtual Desktop for replacing some of their remote desktops and admin jump hosts.

Azure Virtual Desktop provides users the ability to do remote work in a secure environment that is easy to manage.

What is most valuable?

As a service provider, the advantages of the product are the ease of integration.

The integration with Microsoft 365 is particularly noteworthy.

The multi-session Windows 10 feature is used and helpful.

What needs improvement?

Management aspects could still be enhanced.

Regarding pricing, the solution is affordable.

For how long have I used the solution?

I have been dealing with Azure Virtual Desktop for about five years.

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What was my experience with deployment of the solution?

Installation and setup for Azure are pretty straightforward.

What do I think about the stability of the solution?

They had glitches in the past, but everything is fixed now, and I don't see any issues currently.

What do I think about the scalability of the solution?

Azure is better concerning scalability and flexibility.

How are customer service and support?

It takes too long to get a return call.

The quality overall is good, with the only concern being response time.

Which solution did I use previously and why did I switch?

I have worked with Citrix and Horizon as solutions before.

Which other solutions did I evaluate?

When drawing a brief comparison between these tools, some require an on-premise environment, while some don't. Having a cloud-only solution is a benefit.

What other advice do I have?

I am a service provider, and we work with various vendors, including Microsoft and AWS.

We primarily work with Microsoft as our flagship product, and we have another team for AWS. I build solutions around Microsoft.

I work on security, endpoint security, and endpoint management.

I primarily work with Microsoft solutions, including Windows Defender.

The team itself is very diverse.

I work with Microsoft Azure, dealing with infrastructure, Azure Virtual Desktops, and infrastructure solutions. On a scale of 1 to 10, I would rate this solution as an eight.