AWS WAF Reviews

We are a technical services company and this is one of the solutions that we have helped implement for our clients. We stopped using AWS about six months ago and as such, we are not currently using the AWS Web Application Firewall.

The most valuable feature is the scalability because it automatically scales up or scales down as per our requirements.

I would like to be able to view a graphical deployment map in the user interface that will give me an overview of the configuration and help to determine whether I have missed any steps.

The stability is good. From our experience, I've felt very happy with all of the AWS components in terms of stability. They work fine and have met our requirements.

The scalability of this solution is very good.

I am really happy with the AWS customer support, although I have not needed to contact them for this solution.

We have changed solutions because the choice of product depends on the customer's preferences and requirements. When I am working on a contract, I am required to use whatever they ask me to. If I already have the experience then I apply it. Otherwise, I learn what I need to, which sometimes involves taking training courses.

My advice for anybody who is implementing this solution is not to simply look it up on Google before starting to use it. I would suggest taking some training courses, start to understand how it works internally, and then begin using it.

Overall, it is a good product and it generally fits well for my purposes.

I would rate this solution a seven out of ten.

I'm a manager and in charge of IT infrastructure and information security for an airline company. We're a customer of AWS WAF. We use the product to protect the websites that our customers access to book flights. It provides the sites with DDoS protection and OWASP top 10 application security.

The best features are the security firewall and the features that protect against database injections or scripting, and against overall OWASP top 10, but I have concerns about the cloud front which doesn't handle bot attacks properly, so it's not as effective as I would like it to be.

A significant improvement would be built in bots protection enhancement, or seamless integration with other products. For now, there are limited feature to protect against an attack from the bad bots so users go to third party solutions, which just complicates integration and operation.

A helpful additional feature would be to have a fully unified unique product, including the DDoS, with sophisticated attack capabilities including anti bot management. They should also take a look at reviewing the complexity of the integration with other third-party vendor solutions.

I've been using the product for the last two years. We upgraded recently and I'm using the latest version. 

Technical support is good. 

Deployment is easy, it's not complex.The complexity is when you need it for integration with other third-party products. We also use CDN, part of the web solution from Amazon. 

The price of the product is fair enough and one of the product's advantages. Their price is good compared to other vendors. 

The main difference with other similar products is the security efficiency against the type of attacks because normally Amazon works with certain types of attacks and is unable to deal with most of the more sophisticated new attacks that are now the market. So if you compare AWS WAF to the leaders in the field like Imperva, Akamai or radware, they are still beyond these products.

I would recommend that if you don't have a critical heavy use website, and you have a simple business that doesn't require high protection or high-security efficiency, go with this product, but if you have something where security is critical you should go with the leaders in the market, companies like Akamai, Radware, PerimeterX or Imperva.

I would rate this product a seven out of 10. 

The primary use of the solution is for perimeter security. I use it to secure my application and infrastructure.

Fast deployment and auto-manage are the most valuable aspects of the solution. The auto-manage primarily reacts and has to do all the little things like putting in the ACL, etc. 

The solution could be faster in detecting threats.

They should work to define more threats, add more security, and make it more compliant with more security companies.

The solution could always be more automated.

The solution is stable.

The solution is easily scalable.

I have a number for WAF, but I've never used technical support.

I previously used a different solution. The complex setup and installation were the main differences between that and WAF. I've worked with system compliance for many years, and it usually involves complex solutions. You have to know the CLF, etc. Cisco, for example, is so complex that you need to know many things. Whereas with WAF, you have to put up your host, your network, and you have the solution up and running.

The initial setup was very straightforward. Deployment took about ten minutes or less. You only need one person to handle deployment and maintenance.

I implemented the solution myself.

We use the public cloud deployment model.

I use everything AWS. I need it to work for me, and it does. I hope that the solution continues to improve, but for me, it's perfect right now.

For those considering implementing the solution, I would advise that they understand how networks work because sometimes they can be quite complex. Many architects do not understand the basic concepts of networking.

I would recommend the solution. I would rate it nine out of ten.

Application security is our primary use case.

The customized billing is the most valuable feature.

In a future release of this solution, I would like to see additional management features to make things simpler.

It's pretty good, as long as the pricing matches your budget.

I would rate AWS WAF at eight out of ten. It does everything pretty well. I would just like additional management tools.

The primary use case is application security.

We are using the latest version.

It is a one-click WAF with no effort needed.

Protection and WAF.

We need more support as we go global.

The UI could use improvement.

It is stable.

It is Amazon. Everything is scalable. It is beyond what we need.

We hardly received technical support on this product.

It was super easy to set up. We did it with one click.

We chose this solution because it is cloud native Amazon.

We have an above average security posture.

We use it to protect our backend services.

Because it integrates with the existing AWS solution, we get a lot of support without having to do much extra work. It has helped increase staff productivity and has probably saved at least one engineer, not having to have an engineer on staff for it.

• It's simple, easy to use.
• Integration.

The user experience, the interface, is lacking. Sometimes it's hard to find certain areas that it has alerted on. Also, more fine-tuning would be convenient.

We haven't had any problems with it.

We haven't run into any scale issues at the moment.

AWS, in general, has good support.

We were using just the built-in Amazon intrusion detection stuff. Then we decided to go for an actual full-blown WAF. We weren't using any actual WAF before. WAF is a general solution that we knew that we needed. It's a standard security measure.

It was relatively simple, for the integration.

There are different scale options available for WAF.

The integration with AWS is simple and can get you off the ground and going quickly. But you could, over time, outgrow it.

We're working on having a more mature security portfolio. This allows us to have a different tool in the belt, to measure different issues that might pop up.

I would rate the solution as a six out of ten because of its relative ease of use. However, it's not as configurable as a third-party option.

It is our web application firewall.

We do have a lot of external applications which are exposed to the internet and WAF provides protection for them. We haven't seen a decrease in the mean time to respond to threats because it has caught everything.

The solution has also increased staff productivity by as much as 50 percent.

The most valuable feature is the way it blocks threats to external applications.

In a future release I would like to see automation. There's no interaction between the applications and that makes it tedious. We have to do the preparation all over again for each of our other applications.

We haven't had any problems with the stability at all.

Up to now, the scalability has been good.

I haven't had to use technical support yet.

Our previous solution was also a WAF but it was not a scalable environment like the cloud is. Everybody is moving to the cloud. We were stuck on an appliance in our data center and we decided to move. We went with this solution because of the stability and quick response.

The setup was a bit complex because our environment is a bit different. It was tough but it was good in the end.

We used a consultant for the deployment and it was a great experience with them.

There are no costs in addition to the standard licensing fees.

My advice is "go for it, use it."

In terms of our security program's maturity, we're just beginning so we are still like a baby. But we are trying to get all the new stuff and improve altogether.

It's all about the security of the cloud system.

It has improved our organization a lot because before we were having problems with access management. Things have gotten better using this product. It's protecting the files. It has been the best step for us.

We are no longer having problems with unauthorized access, where somebody breaches the system or comprises documents. Nothing like that has happened over the past year that we have been using this product. We're doing well and I believe we will continue to do well with this product.

Staff productivity has been high since we started using it. It has saved 80 to 90 percent of their time in some cases.

The most valuable feature is the security, making sure that files are protected, preventing unauthorized users from accessing the system. These are the best.

I would like them to fortify the system more. In every software platform there are issues or bugs, even though presently, there aren't many known and it is running without problems.

They have to do more to improve, to innovate more features. They need to increase the security. It has to be more active in detecting threats. It's better for the system if the platform is more proactive in detecting threats immediately, so that technicians or people on the security team will know that a threat is coming in.

It's stable, it's a strong system. The stability is going to be even better because they're still trying to improve on it, and they bringing out more features.

Scalability is one of the features. It has to be scalable to be able to effectively secure the system.

Amazon Web Services has very good technical support. Whenever you encounter a problem you just call the support team. You'll be able to walk them through the problem and then they'll solve it.

Our company didn't have structured security controls before this. We were encountering a lot of problems when it came to security, protection of the documents and system. They restructured the whole system. This is the platform that was recommended to us. Since we started using it, it has been great.

The initial setup was rather complex.

Most of the time we try to use a consultant for deployment. Our experience with them has been good. They know their jobs. They try to incorporate more features, teach us how to do things. It's a learning process and they're always there to make sure that we understand the stuff. They get things going.

It's an annual subscription. There are no additional fees beyond the standard licensing.

Everybody handles their own platform differently. Some people love what they have but haven't necessarily experienced anything else. This platform is a good one. If you have your own platform and you think it's better, that's fine. But get a taste of this one, try it and see how it feels in terms of security.

Security has always been a problem and it will always be a problem. There's no security platform or software that is 100 percent. We don't know when a Zero-day will happen. Hackers are everywhere, they are creating things and innovating every day. As far as I am concerned right now, the platform is good. It's doing its job.

I rate the solution at six out of ten. I don't want to give them 100 percent because sometimes things happen.