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Aruba Networks Wireless WAN Room for Improvement

AA
Network Engineer at a tech company with 201-500 employees

Not too long ago, Aruba was purchased by Hewlett-Packard. They must be still going through the integration because their websites are not really integrated together well, so it makes it hard to find documentation. I'm assuming it's going to get better, but right now, the integration between the support that you are getting from Hewlett-Packard, which is the parent company, and Aruba, they're not meshing together. That's one problem that I found. 

Aruba Central, because it's cloud-based (you're going to have this all the time with cloud-based solutions), there's going to be some sort of a lag between what you're seeing on the screen and what you're experiencing on-site.

With Aruba, you have more ability to see what's going on, but because you have more ability to see what's going on, it exacerbates the physical distance and the time-distance between what you're seeing in the cloud, and what you're seeing on-site. For example, they have a lot of tools for dynamic channel and power-out allocation. When you're dealing with something on-site, what you're seeing is more real-time. Maybe as I get used to working with Aruba, I'll be able to get in sync with what's happening in real-time, and with what I'm actually seeing on the product and the cloud.

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US
Owner at a consultancy with 11-50 employees

There aren’t really any large improvements necessary. There are smaller improvements we request, however, they are communicated directly. We are not an end-customer. We use our direct channels.

The initial setup is complex.

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BS
Network and Security Engineer at a comms service provider with 1,001-5,000 employees

Aruba Networks Wireless WAN could improve the solution availability. The selection of mounting hardware for the various radios is limited and poor. Often, you have to create and manufacture your own mounting hardware in certain situations. 

The specific information available for external dB gain antennas is virtually non-existent or poor. You have to do a lot of research to find out what external antennas are going to suit your environment. Aruba Networks Wireless WAN doesn't do a good job of helping, and that's one of their downfalls.

If you're using external antennas, you want to accomplish some gain by using external antennas. There's not a lot of information specific to Aruba Networks Wireless WAN, even on the Aruba platform, that provides you with solid information and recommendations about antennas that would best suit their solution.

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Buyer's Guide
Aruba Networks Wireless WAN
August 2022
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
619,967 professionals have used our research since 2012.
Umer Siddique - PeerSpot reviewer
Sr. Network Engineer at a pharma/biotech company with 5,001-10,000 employees

Because we work out of Pakistan, we sometimes have to deploy this solution in areas with a lot of dust. So, it would be great if Aruba improves the environmental hardware materials to mitigate troubleshooting and decrease the amount of dust it accumulates.

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Tom Tackett - PeerSpot reviewer
Senior Technical Sales Engineer at a outsourcing company with 11-50 employees

The product needs some simplification of the configuration for their security tools or for SD-WAN, specifically. We call it SD-WAN. They need automation wizards and things like that, including macros.

There’s a bit of complexity in the initial setup.

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Sean Cottman - PeerSpot reviewer
Chief Enterprise Architect at Expanded Reality

It worked as delivered, and therefore, there's nothing to really add. If you were asking me what they could do better, unfortunately, I quite honestly can't think of anything right now. It doesn't mean that if I was in the middle of using it, there isn't something that would be annoying to me. However, right now, it’s absolutely fine.

The integration, pricing, and configuration could always be improved upon.

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PD
EDP MAnager at Professional Software s.r.l.

The issue is that we are unable to update it because we lack the necessary permissions. We set up the website, but we don't have permission to download the software.

I would like to have the option, to log in by clear code.

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Mallikarjun Hiremath - PeerSpot reviewer
Senior Technical Consultant at Orange Business Services

They have to work on their Aruba Central cloud platform. There are still some glitches such as not showing proper user details.

When we removed the AP from the Aruba Central cloud, it showed up as being connected to Aruba Central. They need to fix these issues.

I would like to see artificial intelligence and machine learning in the next release. Other vendors already have artificial intelligence and machine learning capabilities in their cloud platform-based wireless solutions.

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Buyer's Guide
Aruba Networks Wireless WAN
August 2022
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
619,967 professionals have used our research since 2012.