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AnilKumar31 - PeerSpot reviewer
Director, Systems Engineering at a tech services company with 201-500 employees
Real User
Jul 31, 2023
A stable and scalable tool to maintain database records that should consider improving its technical support
Pros and Cons
  • "The most valuable features of the solution stem from the fact that it requires an easy setup phase, and it is also easy to use while not being too heavy on its users."
  • "The support team of Amazon RDS provides us with some links to go through whenever we face some issues, but it doesn't work for us."

What is our primary use case?

We use Amazon RDS in our company to maintain logs and database records.

What is most valuable?

The most valuable features of the solution stem from the fact that it requires an easy setup phase, and it is also easy to use while not being too heavy on its users. Amazon RDS as a database is sufficient for our company's use cases.

What needs improvement?

In our company, we have not considered what needs improvement in the solution.

The solution should consider offering some email support to its users. The support team of Amazon RDS provides us with some links to go through whenever we face some issues, but it doesn't work for us.

For how long have I used the solution?

I have been using Amazon RDS for the past two years. Speaking about the solution's version, I currently use MySQL 8.0.32. My company is a customer of the solution.

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What do I think about the stability of the solution?

It is a pretty stable solution.

What do I think about the scalability of the solution?

It is definitely a scalable solution, but we have not scaled up to the maximum since we have not faced any problems yet, considering we operate well within the threshold, which makes the product good for us.

My entire team consisting of around fifty people uses the solution.

How are customer service and support?

Unfortunately, our company doesn't have the developer support option in our account, and because of this, we cannot contact any technical support.

Which solution did I use previously and why did I switch?

My company uses Linux-based products, so we use Ubuntu Linux.

How was the initial setup?

The initial setup was easy.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

In my case, MySQL is free, and if there are any costs, then it is much less than other solutions since all such things usually come bundled with the hardware. We don't pay separate license fees for MySQL, but the hardware cost depends on what machines we use.

What other advice do I have?

To those planning to use Amazon RDS, I would say that it is pretty simple to start with, especially if you don't have a complicated database architecture. If the product's potential users meet the aforementioned factors, Amazon RDS would be the best, especially for those dealing with MySQL.

Overall, I rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sunita Gajurel - PeerSpot reviewer
Student at a university with 10,001+ employees
Real User
Apr 17, 2023
An easy to use tool that helps to find latency
Pros and Cons
  • "The tool is very easy to use and configure."
  • "I would like to see improvements in the tool's automatic restart."

What is our primary use case?

I use the tool to find out latency. 

What is most valuable?

The tool is very easy to use and configure. 

What needs improvement?

I would like to see improvements in the tool's automatic restart. 

For how long have I used the solution?

I have been using the solution for two to three months. 

What do I think about the stability of the solution?

The tool is stable. 

How are customer service and support?

The tool's support is nice. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

I would rate the tool's pricing an eight out of ten. 

What other advice do I have?

I would rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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June 2026
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Manager at Deloitte
Real User
Apr 15, 2023
Good support, easy to deploy, and scalable
Pros and Cons
  • "Encryption is the most valuable feature."
  • "Amazon has a policy of automatically restarting the server every seven days."

What is our primary use case?

We use the solution to encrypt our data.

What is most valuable?

Encryption is the most valuable feature.

What needs improvement?

To save costs, I need to shut down my server. However, Amazon has a policy of automatically restarting the server every seven days. This means that I have to repeatedly shut down the server to avoid incurring extra expenses.

For how long have I used the solution?

I have been using the solution for almost eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support is good and easy to use. The support will answer our questions even if the issue is not related to their service.

How was the initial setup?

The initial setup is straightforward. The deployment takes around ten minutes.

What about the implementation team?

We help our customers implement the solution in-house.

What's my experience with pricing, setup cost, and licensing?

The price of Amazon RDS is expensive. We pay for the monitoring and the uploading.

What other advice do I have?

I give the solution a nine out of ten.

The solution supports all organization sizes.

Amazon RDS is utilized globally, but in certain regions, such as China, Ali Cloud is predominantly utilized due to specific requirements and restrictions.

Amazon RDS is a viable solution, however, storage and monitoring costs can add up significantly. Therefore, organizations should be mindful of these expenses and budget accordingly.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1975647 - PeerSpot reviewer
Senior Solutions Architect at a wholesaler/distributor with 10,001+ employees
Real User
Feb 21, 2023
Valuable snapshots and automatic backups; straightforward deployment
Pros and Cons
  • "The Amazon RDS features I found most valuable are snapshots and automatic backups."
  • "In the next release, it would be great to see RDS provide connection pooling out of the box."

What is our primary use case?

Our primary use case for this solution is relational data services.

What is most valuable?

The Amazon RDS features I found most valuable are snapshots and automatic backups.

What needs improvement?

In the next release, it would be great to see RDS provide connection pooling out of the box.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best. It has never crashed on us.

What do I think about the scalability of the solution?

My impression is that Amazon RDS is quite a scalable solution. If there are any issues, it's usually on the application side of things.

How was the initial setup?

My impression is that deployment is quite straightforward. It took just one person in our company to deploy it.

What other advice do I have?

Overall, I would rate this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Teach Lead - (Senior) Mean Full Stack Developer at GreenMedia Partners (Pvt) Ltd
Real User
Oct 9, 2022
Simple to install and reliable, but the documentation could be improved
Pros and Cons
  • "The dashboard and performance are the most valuable features of Amazon RDS."
  • "With my limited experience, I have noticed that documentation management could be improved. It could be better."

What is most valuable?

The dashboard and performance are the most valuable features of Amazon RDS.

What needs improvement?

In terms of what needs to be improved, I am unable to provide appropriate feedback because we are still familiarizing ourselves with the solution. 

Some of the documents that I have seen also state that Amazon previously supported MS SQL, which is great, but we are going into the database areas of PostgreSQL and MySQL. 

With my limited experience, I have noticed that documentation management could be improved. It could be better.

For how long have I used the solution?

I have been working with Amazon RDS for three months.

We are using the latest version.

What do I think about the stability of the solution?

Amazon RDS is stable. I have not had any issues with the stability of this solution.

What do I think about the scalability of the solution?

We are just now experimenting with scalability.

We have two engineers using this solution in our organization.

How are customer service and support?

We are not receiving direct support from them, AWS. But from the previous company, we got one of the API services for this one, which was fine. But because of the account, we stopped the service, taking the service. We are still maintaining the solution on our end.

I would rate the technical support a three or four out of five.

Which solution did I use previously and why did I switch?

EC2 and Lambda functions are two of Amazon's other services. 

There is another service that I have used. I have used Amazon services.

Our team and CTO are also looking into it. They were suggesting that Amazon was the best.

How was the initial setup?

The initial setup was easy for me. In the beginning, I began with research and development. I didn't have any issues, it comes naturally to me.

What about the implementation team?

I deployed this solution myself.

It took me, two or three hours to complete because I had to go through the documentation and check those areas.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the licensing costs.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Amazon RDS a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BharathKumar2 - PeerSpot reviewer
Database Administrator at Cartrack
Real User
Jun 3, 2022
It gives us the ability to select as many tools, replicas, regions, and zones as we want
Pros and Cons
  • "Amazon RDS gives us the ability to select as many tools, replicas, regions, and zones as we want."
  • "RDS is stable, a cloud solution is always stable, and RDS servers are solid."
  • "Some of the features will not be there. For example, some on-premises things we want to set up will not be supported there. There are some challenges that they are fixing."

What is our primary use case?

We have on-prem servers and our database is hosted in the cloud on Amazon RDS. Everything is automated there, like setting up backups and replication. We have around 40 persons using RDS.

What is most valuable?

Amazon RDS gives us the ability to select as many tools, replicas, regions, and zones as we want.

For how long have I used the solution?

I've used Amazon RDS for six or seven years.

What do I think about the stability of the solution?

RDS is stable. A cloud solution is always stable, and RDS servers are solid.

What do I think about the scalability of the solution?

Amazon RDS is highly scalable. It is much simpler to scale up compared to an on-premise solution where you need to buy new hardware and migrate all the data. Ifwe need more capacity, there is a symbol that you can click on to upgrade your hardware. 

If you want one more server in a different region, you can spin it up and everything is done on the cloud. You can just select what you need and go, whether you're going to downgrade or upgrade to system type TX for whatever configuration you want.

How are customer service and support?

Amazon support is good, but we've only communicated with them via email so far. We email support when we have questions, and they've always come up with the proper solution.

Which solution did I use previously and why did I switch?

Before Amazon, we had MySQL and PostgreSQL, but it's not like we switched We still have on-premise solutions and some things in the cloud. Most of our stuff is still on-prem. It depends on if it's a critical application that is heavily used, so you don't have downtime.

How was the initial setup?

Installation is straightforward. You choose your database for RDS, like MySQL, Oracle, PostgreSQL, MongoDB, etc., and select the distance type. It takes a maximum of five minutes time to select and set up the system. Our servers can be up and running in 10 to 15 minutes, and data migration took about an hour.

What about the implementation team?

We have several in-house teams with separate databases, so they usually take care of it for us. I worked on some databases. We have a different method for RDS. One stacked, so we build our own scripts and publish them in the stack.

What's my experience with pricing, setup cost, and licensing?

Amazon RDS is a little costly, but it also reduces the number of full-time employees needed. We require fewer system admins or DBS because RDS reduces our workload. 

It's pay as you go. Once you are using it, you will get support. You don't need to buy a yearly license to get support. If we deployed our server there, we would get support from them.

What other advice do I have?

I rate Amazon RDS nine out of 10. I recommend it. Cost is the only issue. RDS is one of the best choices if you need scalability and reliability, but you're not worried about the cost.

Some of the features will not be there. For example, some on-premises things we want to set up will not be supported there. There are some challenges there that they are fixing. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at a consultancy with 1-10 employees
Real User
Oct 3, 2021
Great for backups and creating replicas and allows users to change the size of an RDS MySQL instance
Pros and Cons
  • "Being able to change the size of an RDS MySQL instance is amazing."
  • "RDS MySQL (and Postgres) are great managed database services."
  • "The Performance Monitor they have is a little clanky, at least in regards to the UI."
  • "The performance is not always as good as MySQL running on its own EC2 instance."

What is our primary use case?

When I was working for at my previous organization, we wanted to bring stability to all our MySQL databases. As a DBA, at first, it was scary as I thought I would be out of a job, however, the RDS managed DB allowed me to focus more on optimization and less on administration. (both hardware and software). 

When I was working at another organization we had a large amount of MySQL on-prem to manage. It required lots of time to set them up, monitoring, and maintain them. RDS really allowed us to remove all the painful administration parts. 

How has it helped my organization?

Less time was spent maintaining MySQL. Having to configure each server and spinning up a new MySQL in RDS takes 10 to 15min. It's a huge time-saving in maintenance. 

By using RDS, AWS takes care of the maintenance of the hardware and software updates. Being able to scale quickly or downsize with no impact is also great.

All of your databases are nicely organized under 1 interface; you have quick access to some monitors and Cloudwatch can be used to set up alerts based on thresholds and notify you. 

Today, with Terraform, you can automate the full process of creating RDS servers, deprecating them, changing their size, adding a replica, etc.

What is most valuable?

Create Replicas. Being able to create a replica with just a few clicks is great. Setting replication before would require backup, restore, and synching replication. 

Backups. The fact that you can take a snapshot of the database without impacting the server is great. In comparison, large backups could lock tables or take too long. Alternatively, you would have to use tools such as xtraDB backup. That requires lots of code and maintenance.

Change Size. Being able to change the size of an RDS MySQL instance is amazing. There's no need to provision new machines, setup replication, etc. It's all done for you.

What needs improvement?

The solution needs RDS Mysql support for both MySQL 8 and MariaDB

The Performance Monitor they have is a little clanky, at least in regards to the UI. 

I wish they had designed a better MySQL Monitoring solution. I personally like SolarWinds DPA.

The performance is not always as good as MySQL running on its own EC2 instance. I have done some benchmarks before between EC2 instances and RDS and EC2 were better.

Being unable to select Out-file is annoying. They do support select Out-files into S3 but only on Aurora. It would be nice if they had implemented that feature in RDS MySQL.

For how long have I used the solution?

I've been using AWS RDS for more than 8 years. 

What do I think about the stability of the solution?

MySQL RDS is very stable. I cannot say that running MySQL on-premise or on EC2 instances is less stable than RDS MySQL. However, when there are hardware issues, if you have RDS MySQL standby "on", you'll appreciate the fail-over solution. 

What do I think about the scalability of the solution?

MySQL RDS can scale very well. I have been using it in critical Production services.

How are customer service and support?

AWS Customer Support is pretty good. Their response time is usually adequate. They offer different support options and provide different support media (for example, phone, web, and email).

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was using MySQL on-prem. I decided to switch due to the amount of time required to maintain on-premises databases.

How was the initial setup?

The initial setup is fairly straightforward. There is some tuning that needs to be done with RDS. The default settings are not always adequate.

What about the implementation team?

We handled the implementation in-house.

What's my experience with pricing, setup cost, and licensing?

Make sure you provision your MySQL RDS properly. Don't over or under-provision. 

Perform some benchmarks before migrating. Migrating to a new system is costly. You don't want to have your data migrated only to realize it performs much worse than before.

Which other solutions did I evaluate?

I did not evaluate other options. I did evaluate Aurora, however, for the project requirements, it was not needed.

What other advice do I have?

RDS MySQL (and Postgres) are great managed database services. AWS provides a large range of database instance sizes from micro to very large machines. RDS can scale, and creating Replicas is very easy to accomplish. 

If you're unsure if you should start using RDS or not, I suggest you consult with a MySQL RDS DBA or Data Architect who has used RDS for several years before making a decision.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kenan Çiftçi - PeerSpot reviewer
Corporate Database Architect at a tech services company with 201-500 employees
Real User
Top 20
Nov 22, 2024
Leveraging robust compliance features fulfills PCI requirements and scales well
Pros and Cons
  • "Amazon RDS fulfills PCI requirements, which is a valuable feature for us."
  • "The scalability is the best, and I have no issues with the ability to scale."
  • "Amazon cannot guarantee the stability of some extensions, and there is a need for different extensions to meet PCI requirements."

What is our primary use case?

I work with Amazon RDS for our credit card business operations.

What is most valuable?

Amazon RDS fulfills PCI requirements, which is a valuable feature for us.

What needs improvement?

Amazon cannot guarantee the stability of some extensions, and there is a need for different extensions to meet PCI requirements.

For how long have I used the solution?

I have been working with Amazon RDS for five years.

What do I think about the stability of the solution?

I would rate the stability of Amazon RDS as the best on a scale from one to ten.

What do I think about the scalability of the solution?

The scalability is the best, and I have no issues with the ability to scale.

How are customer service and support?

I rely on reading documentation to manage the database. The documentation is quite good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used both Amazon RDS and Oracle, and I prefer Amazon. I prefer Amazon over Oracle as Amazon offers better features for our needs.

How was the initial setup?

The initial setup process is simple.

What's my experience with pricing, setup cost, and licensing?

I rate the price for Amazon as eight on a scale from one to ten. It's a reasonably high price for us.

What other advice do I have?

Overall, I would rate Amazon RDS an eight out of ten. I would recommend Amazon RDS to other users.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Amazon RDS Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Amazon RDS Report and get advice and tips from experienced pros sharing their opinions.