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PeerSpot user
Finance at a tech vendor with 51-200 employees
Real User
Improved our organization through automated reporting, but could use a better user interface
Pros and Cons
  • "Automated reporting."
  • "Better user interface (UI)."

What is most valuable?

Cloud-based.

How has it helped my organization?

Automated reporting.

What needs improvement?

Better user interface (UI).

For how long have I used the solution?

Three years.

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Adaptive Insights
July 2025
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What was my experience with deployment of the solution?

Not applicable.

What do I think about the stability of the solution?

Not applicable.

What do I think about the scalability of the solution?

Not applicable.

How are customer service and support?

Customer Service:

An eight out of 10

Technical Support:

An eight out of 10

Which solution did I use previously and why did I switch?

Not applicable.

How was the initial setup?

Not applicable.

What about the implementation team?

Not applicable.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Not applicable.

Which other solutions did I evaluate?

Not applicable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user192219 - PeerSpot reviewer
Finance Manager at a mining and metals company with 51-200 employees
Vendor
It has saved on manpower but it's pricing needs to be improved

What is most valuable?

  • Budgeting
  • Reporting

How has it helped my organization?

  1. Reduced Planning & Budgeting time - It takes hardly a couple of days to complete my entire budgeting exercise
  2. Uploading actual data and generating monthly reports with comparison of actual v budgets in no time

What needs improvement?

Pricing can be made better affordable to SMEs. Every year price increase is an issue.

For how long have I used the solution?

Five years

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

We did not use any other solution.

How was the initial setup?

Was straightforward.

What about the implementation team?

Through a vendor team - Meagan of Ireland. Their expertise was very good.

What was our ROI?

Savings on manpower due to reduced budgeting & reporting time.

What other advice do I have?

You can implement this product if you are looking for a Corporate Performance Management & Business Intelligence Tool that requires a minimal time for planning, budgeting & reporting.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Adaptive Insights Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Adaptive Insights Report and get advice and tips from experienced pros sharing their opinions.