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Hardware Engineer at Ministry of Defense
Real User
Oct 23, 2023
Scalable and efficient web security and vulnerability management
Pros and Cons
  • "It comes equipped with an internal applicator, which automatically identifies and addresses vulnerabilities within the program."
  • "There's a clear need for a reduction in pricing to make the service more accessible."

What is our primary use case?

It is top-rated and widely employed for conducting security assessments on networks, websites, and applications. It is considered the gold standard for evaluating security measures and identifying vulnerabilities in websites, networks, and applications. The tool's extensive capabilities make it a go-to choice for ensuring security. It is renowned for its comprehensive scanning and assessment of networks and websites, but it is also known for its significant cost, particularly for deploying it on large clusters.

What is most valuable?

One of its primary features is its ability to offer automated solutions for application security. It comes equipped with an internal applicator, which automatically identifies and addresses vulnerabilities within the program. It then provides insights on how to rectify these issues, even showcasing the payloads and other relevant information in the report. Occasionally, it may generate some false positives, but for the most part, it delivers reports that are approximately 80% accurate. This allows users to manually test the function and ascertain its functionality. It also allows for communication with external entities, vendors, and servers used by the application. This information encompasses server hosting details, the status of open or closed ports, and insights into Indian Palantir, among others. These features make it an invaluable resource for those seeking to comprehensively understand their website's infrastructure and potential vulnerabilities.

What needs improvement?

The initial concern that comes to mind is the cost as the pricing structure is significantly high, especially for the average user. It amounts to approximately $2,000 per year, excluding additional expenses. There's a clear need for a reduction in pricing to make the service more accessible. Another critical enhancement should focus on the tool's ability to bypass Web Application Firewalls. Currently, it falls short in this aspect, which can be a significant limitation.

For how long have I used the solution?

I have been working with it for nine years now.

Buyer's Guide
Acunetix
March 2026
Learn what your peers think about Acunetix. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?

It provides good stability abilities.

What do I think about the scalability of the solution?

It offers excellent scalability capabilities. You have the flexibility to adjust your usage based on workload demands and it becomes a valuable and frequently used tool to accommodate the increased workload when multiple projects come in. I would rate it nine out of ten.

How are customer service and support?

I am not very satisfied with the customer support they provide. It tends to be quite time-consuming. When I raised a ticket seeking assistance with a simple issue, their response time was notably delayed. They mentioned having a backlog of inquiries, and it took a while for them to address my specific question. There seems to be a disconnect between the amount of money they charge for their support services and the level of support they provide.

How was the initial setup?

The initial setup was straightforward. I would rate it nine out of ten.

What about the implementation team?

You can easily download the application and install it on your desktop. The setup algorithm simplifies the application installation on your computer, it automatically configures itself on your system, eliminating the need for any manual configuration. It's a quick and hassle-free installation, taking just about five minutes to set up and configure. The deployment management is quite efficient and it can be handled by a single individual.

What's my experience with pricing, setup cost, and licensing?

The price is exceptionally high. They offer various categories of services, but the problem lies in the lack of transparency. Before purchasing, they don't clearly outline the available versions or their limitations, and they don't display their pricing on the website. They should have a standardized pricing structure readily available on their website for all potential users to see. This lack of pricing information is a rarity and an issue that needs to be addressed.

What other advice do I have?

To effectively utilize this tool on a monthly basis, users must possess a certain level of expertise. It is crucial that individuals who wish to employ this tool have experience in both programming and networking to make the most of its functionalities. I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Andrei Bigdan - PeerSpot reviewer
Executive Manager at B2B-Solutions LLC
Real User
Top 20
Dec 5, 2022
You can scan multiple domains in just a few hours compared to the competition
Pros and Cons
  • "The most valuable feature of the solution is the speed at which it can scan multiple domains in just a few hours."
  • "The solution can be improved by adding the ability to scan subdomains automatically, and by providing reports that can be exported to external databases to share with other solutions."

What is our primary use case?

The primary use case of the solution is to scan our web applications for vulnerabilities.

What is most valuable?

The most valuable feature of the solution is the speed at which it can scan multiple domains in just a few hours.

What needs improvement?

The solution can be improved by adding the ability to scan subdomains automatically, and by providing reports that can be exported to external databases to share with other solutions. The solution is also costly and can use a price reduction.

For how long have I used the solution?

I have been using the solution for two years.

How was the initial setup?

The initial setup is not complex. You can be set up and start your first scan within an hour.

What about the implementation team?

The implementation was done in-house.

What's my experience with pricing, setup cost, and licensing?

The cost is based on two types of licenses, ConsultLite, and ConsultPlus, as well as the number of domains that are scanned. The minimum package is five domains or subdomains.

Which other solutions did I evaluate?

The other options I evaluated are AppSpider, Netsparker, and HCL AppScan.

What other advice do I have?

I give the solution nine out of ten.

The solution is faster than AppSpider when scanning primary domains but it does not scan subdomains. If you require a solution that does a more in-depth scan I don't recommend the solution.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Acunetix
March 2026
Learn what your peers think about Acunetix. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
MarceloPrintac - PeerSpot reviewer
VP Business Development at MultiPoint Ltd.
Real User
Apr 8, 2022
Provides a lot of information, comes with good support, and is easy to manage
Pros and Cons
  • "Acunetix is the best service in the world. It is easy to manage. It gives a lot of information to the users to see and identify problems in their site or applications. It works very well."
  • "Acunetix is the best service in the world."
  • "The only problem that they have is the price. It is a bit expensive, and you cannot change the number of applications for the whole year."
  • "The only problem that they have is the price. It is a bit expensive, and you cannot change the number of applications for the whole year."

What is most valuable?

Acunetix is the best service in the world. It is easy to manage. It gives a lot of information to the users to see and identify problems in their site or applications. It works very well. 

What needs improvement?

The only problem that they have is the price. It is a bit expensive, and you cannot change the number of applications for the whole year.

For how long have I used the solution?

We have been partners for two years.

What do I think about the scalability of the solution?

For such services, scalability is not relevant because you just scan your service and make a document of the problems that you have. After that, you have to take care of them and fix them. So, it's not like other services that have to be working 24/7. You only run it and receive information.

Its users vary because in some companies, the web is under the IT team, and in some companies, the web is under security, CISO, or something like this. It depends on how much personnel the company has to manage these tools.

How are customer service and support?

The Acunetix team is in Malta. They are very good, and they provide support over the phone. They are available 24 hours a day, and they answer your queries very fast. They're very active and good.

How was the initial setup?

It is a bit complicated, but their support is very good in case of any issues. It can be on-prem or on the cloud. It depends on what the customer wants.

You don't need more than one person for its maintenance.

What's my experience with pricing, setup cost, and licensing?

It is a bit expensive. If you need to check five applications, you have to pay almost 14,000. It is an agreement for two years at 7,000 per year for only five applications. You cannot change the applications in the license. So, you are stuck with the same license for the five applications for one full year. 

In terms of additional costs, you may need an expert in applications/sites to write the code and fix the code problems. You can do all the things by yourself because it tells you what to do, how to fix, and what to change, but you have to give your people time to take care of those things.

What other advice do I have?

For SMB customers, it is a good tool to take care of the applications and the website of the company. It works well, but it is a bit expensive. I would advise others to prepare the money for it.

I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AnubhavGoswami - PeerSpot reviewer
Compliance Manager at a recruiting/HR firm with 1,001-5,000 employees
Real User
Top 5
Oct 8, 2024
Attractive automated reports with boost user productivity and an easy setup
Pros and Cons
  • "It generates automated reports."
  • "The cost can be reduced as management has noted it to be on the higher side."

What is our primary use case?

The primary use is mainly related to vulnerability assessment, including both public and internal IP addresses.

How has it helped my organization?

By using this tool, we have reduced the workload and increased the productivity of users.

What is most valuable?

It generates automated reports. This feature is beneficial when sharing reports with clients as it works as a unique selling point due to how attractive and descriptive the reports are.

What needs improvement?

The interface API and other functionalities are very good. However, the cost can be reduced as management has noted it to be on the higher side.

For how long have I used the solution?

I have been working with Acunetix for almost two years.

How are customer service and support?

The technical support provided by Acunetix is absolutely great. We received support from them at every point in time.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used Nessus in one of my previous organizations due to cost reasons. However, my current organization decided to go with Acunetix.

How was the initial setup?

The initial setup was easy because we had a proper software team consisting of developers, database administrators, and application teams. With the help of the vendor, we were able to implement it successfully. It took approximately three to four months.

What about the implementation team?

The implementation was carried out with the help of a consultant.

What's my experience with pricing, setup cost, and licensing?

The cost is being handled by the procurement team, yet it is on the higher side, and there is a recommendation to reduce it.

What other advice do I have?

I would generally recommend Acunetix to any organization in the IT-enabled sector. However, I have not worked for a non-IT organization, so I cannot comment on that.

I'd rate the solution nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Adetunji Adeoje - PeerSpot reviewer
Team Lead, Application Security at a financial services firm with 5,001-10,000 employees
Real User
Top 20
Feb 11, 2024
Helps to scan web applications but needs to include agent analysis
Pros and Cons
  • "The tool's most valuable feature is scan configurations. We use it for external physical applications. The scanning time depends on the application's code."
  • "Acunetix needs to include agent analysis."

What is our primary use case?

We use the product for dynamic analysis. It also helps us to scan web applications. 

What is most valuable?

The tool's most valuable feature is scan configurations. We use it for external physical applications. The scanning time depends on the application's code. 

What needs improvement?

Acunetix needs to include agent analysis. 

For how long have I used the solution?

I have been using the product for four years. 

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate Acunetix's scalability a seven out of ten. My company has five to four users. 

How was the initial setup?

I rate the tool's deployment a nine out of ten. 

What was our ROI?

We have seen good ROI with the tool's use. 

What other advice do I have?

Acunetix is good and helps to scan properly. I rate it a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head Information Secretary at a manufacturing company with 1,001-5,000 employees
Real User
Dec 16, 2023
Comes with good performance but pricing is expensive
Pros and Cons
  • "The tool's most valuable feature is performance."
  • "Acunetix needs to improve its cost."

What is our primary use case?

We use the product for application security.

What is most valuable?

The tool's most valuable feature is performance.

What needs improvement?

Acunetix needs to improve its cost.

For how long have I used the solution?

I have been using the product for a year.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

Acunetix is scalable.

How are customer service and support?

The tool's support is good.

How would you rate customer service and support?

Positive

What other advice do I have?

I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Amr Abdelnaser - PeerSpot reviewer
Senior Information Security Analyst at EastNets Holding Ltd.
Real User
Aug 16, 2023
Helps to scan vulnerabilities like SQL injunctions but not recommended for dynamic scanning
Pros and Cons
  • "We use the solution for the scanning of vulnerabilities like SQL injections."
  • "Acunetix needs to be dynamic with JavaScript code, unlike Netsparker which can scan complex agents."

What is our primary use case?

We use the solution for the scanning of vulnerabilities like SQL injections. 

What needs improvement?

Acunetix needs to be dynamic with JavaScript code, unlike Netsparker which can scan complex agents. 

For how long have I used the solution?

I have been working with the solution for three years. 

What do I think about the stability of the solution?

Acunetix is very stable. 

What do I think about the scalability of the solution?

The solution is scalable if you use the cloud version. You will face limitations with RAM and processor on the desktop. 

How are customer service and support?

We have not faced any issues to complain about. 

Which solution did I use previously and why did I switch?

I have used Netsparker before. 

How was the initial setup?

Acunetix is easy to install and took only two minutes to deploy. For desktop applications, you need to download an EXE file. Deployment over the cloud requires API. 

What other advice do I have?

I would rate Acunetix an eight out of ten. I don't recommend it for dynamic websites. It is recommended for static pages. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Specialist at a tech services company with 11-50 employees
Real User
Jun 19, 2021
User-friendly and easy to set up but is a bit expensive
Pros and Cons
  • "There is a lot of documentation on their website which makes setting it up and using it quite simple."
  • "Overall, the tool is efficient enough to identify and track your vulnerabilities and it's good for intelligence scanning purposes."
  • "The pricing is a bit on the higher side."
  • "However, it doesn't seem very helpful or useful for scanning web services, and that has what I feel that the organization could work better on that."

What is our primary use case?

The solution is mostly used for vulnerability scanning purposes. 

What is most valuable?

I'm drawn to Information Security. I immediately look for security threats vulnerabilities. Therefore, the report generation, the reports that are being monitored are great in that they were very easy to read and understand. 

It's user-friendly and the language that they use is pretty good. 

Overall, the tool is very good in context. It's definitely helpful from a tech intelligence perspective and for identifying vulnerabilities. I like that we can sort the vulnerabilities based on severity levels. 

The initial setup is easy.

There is a lot of documentation on their website which makes setting it up and using it quite simple.

Technical support is available 24/7.

What needs improvement?

Normally, the product asks for the URL address before scanning a certain application. Acunetix is immediately used for web application scanning purposes for vulnerability assessment. However, it doesn't seem very helpful or useful for scanning web services, and that has what I feel that the organization could work better on that.

The pricing is a bit on the higher side.

For how long have I used the solution?

I've been using the solution for about two years at this point.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. 

What do I think about the scalability of the solution?

The solution is scalable in the sense that it can be easily migrated.

We have about 50 to 55 users on the solution currently.

How are customer service and technical support?

Technical support is fine. Whenever we have any queries the support is available. We have the paid version. We have paid for it, however, it's great due to the fact that it's available 24/7.

Which solution did I use previously and why did I switch?

Although we are working with Acunetix, we are planning to migrate to Nessus in the future. We used Nessus around seven or so years ago. The current solution is a good one, however, my organization wants to try a new, different product. That is the reason we now moving to Nessus.

How was the initial setup?

The initial setup is not overly complex or difficult. It's very straightforward and very easy. On their website, they have lots of documentation that walks you through the process. 

For deployment or maintenance, you only need a maximum of four or five people.

What's my experience with pricing, setup cost, and licensing?

We do pay extra for technical support, however, it's 24/7 support which means we always have access to them if we need them.

The pricing is on the higher side. That could be okay for certain organizations. That said, if they could lower it, that would be ideal. Yeah. To me, it actually all depends upon the companies. My organization is not too big, and we're using it for managing a small set of people. If I have to spend much more, it wouldn't make any sense. 

What other advice do I have?

We are into telecommunications, we have bought this product from the vendors.

We're using the latest version of the solution. We try to only use the most up-to-date option.

Overall, the tool is efficient enough to identify and track your vulnerabilities and it's good for intelligence scanning purposes. I'd advise users to just be cautious while the installation happens in terms of what logins are included and what are missing. 

The main thing is that users have to define their scope and objectives and only on the basis of that will the tool work. 

That said, you always have choices in the market - if this one does not fit your needs.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Acunetix Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Acunetix Report and get advice and tips from experienced pros sharing their opinions.