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Michael Poon - PeerSpot reviewer
Director at NETdefence Co. Limited
Reseller
Stable solution with efficient technical support services
Pros and Cons
  • "The solution is highly stable."
  • "The solution's pricing could be better."

What is most valuable?

The solution's most valuable feature is its capability to scan the rest APIs. 

What needs improvement?

They should include the features for reporting in the solution's next release. Also, a dashboard feature could help us view scanning targets segregated into different categories. In addition, there should be a feature to export the data into Excel Spreadsheet.

For how long have I used the solution?

We have been using the solution for 15 years.

What do I think about the stability of the solution?

The solution is highly stable. I rate its stability an eight out of ten.

Buyer's Guide
Acunetix
October 2025
Learn what your peers think about Acunetix. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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What do I think about the scalability of the solution?

I rate the solution's scalability a four out of ten. Our clients are enterprise businesses. Also, we have two solution users in our organization.

How was the initial setup?

For standard use cases, we deploy it on a notebook or a desktop machine. In case of integration with a development system, we deploy it on a server or a virtual memory machine. I rate the solution's initial setup process a five out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. Its price is based on the number of targets. It has an annual subscription plan and costs around HK$500,000. I rate its pricing a nine out of ten.

What other advice do I have?

I advise others to stay connected to the solution online to ensure the license is up-to-date. I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Le Viet - PeerSpot reviewer
Security Consultant at VNCS
Real User
Useful user interface, easy to use, and scalable
Pros and Cons
  • "The most valuable feature of Acunetix is the UI and the scan results are simple."
  • "There are some versions of the solution that are not as stable as others."

What is most valuable?

The most valuable feature of Acunetix is the UI and the scan results are simple.

What needs improvement?

There are some versions of the solution that are not as stable as others.

For how long have I used the solution?

I have been using Acunetix for approximately two years.

What do I think about the stability of the solution?

The stability of Acunetix is good.

What do I think about the scalability of the solution?

Acunetix is scalable.

We have approximately 50 engineers using Acunetix.

How are customer service and support?

I have requested support from the vendor regarding our scan results that have false positives. The vendor double checks and adds a patch if needed. However, their response is too slow.

Which solution did I use previously and why did I switch?

I have used previously used other solutions, such as Aspen and Laguna. We chose Acunetix because it is easy to use.

How was the initial setup?

The initial installation of Acunetix was simple.

What about the implementation team?

We did the deployment of the solution ourselves. We have approximately 20 people that do the support and deployment of Acunetix.

What other advice do I have?

I rate Acunetix an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Acunetix
October 2025
Learn what your peers think about Acunetix. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.
Security Specialist at a tech services company with 11-50 employees
Real User
User-friendly and easy to set up but is a bit expensive
Pros and Cons
  • "There is a lot of documentation on their website which makes setting it up and using it quite simple."
  • "The pricing is a bit on the higher side."

What is our primary use case?

The solution is mostly used for vulnerability scanning purposes. 

What is most valuable?

I'm drawn to Information Security. I immediately look for security threats vulnerabilities. Therefore, the report generation, the reports that are being monitored are great in that they were very easy to read and understand. 

It's user-friendly and the language that they use is pretty good. 

Overall, the tool is very good in context. It's definitely helpful from a tech intelligence perspective and for identifying vulnerabilities. I like that we can sort the vulnerabilities based on severity levels. 

The initial setup is easy.

There is a lot of documentation on their website which makes setting it up and using it quite simple.

Technical support is available 24/7.

What needs improvement?

Normally, the product asks for the URL address before scanning a certain application. Acunetix is immediately used for web application scanning purposes for vulnerability assessment. However, it doesn't seem very helpful or useful for scanning web services, and that has what I feel that the organization could work better on that.

The pricing is a bit on the higher side.

For how long have I used the solution?

I've been using the solution for about two years at this point.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. 

What do I think about the scalability of the solution?

The solution is scalable in the sense that it can be easily migrated.

We have about 50 to 55 users on the solution currently.

How are customer service and technical support?

Technical support is fine. Whenever we have any queries the support is available. We have the paid version. We have paid for it, however, it's great due to the fact that it's available 24/7.

Which solution did I use previously and why did I switch?

Although we are working with Acunetix, we are planning to migrate to Nessus in the future. We used Nessus around seven or so years ago. The current solution is a good one, however, my organization wants to try a new, different product. That is the reason we now moving to Nessus.

How was the initial setup?

The initial setup is not overly complex or difficult. It's very straightforward and very easy. On their website, they have lots of documentation that walks you through the process. 

For deployment or maintenance, you only need a maximum of four or five people.

What's my experience with pricing, setup cost, and licensing?

We do pay extra for technical support, however, it's 24/7 support which means we always have access to them if we need them.

The pricing is on the higher side. That could be okay for certain organizations. That said, if they could lower it, that would be ideal. Yeah. To me, it actually all depends upon the companies. My organization is not too big, and we're using it for managing a small set of people. If I have to spend much more, it wouldn't make any sense. 

What other advice do I have?

We are into telecommunications, we have bought this product from the vendors.

We're using the latest version of the solution. We try to only use the most up-to-date option.

Overall, the tool is efficient enough to identify and track your vulnerabilities and it's good for intelligence scanning purposes. I'd advise users to just be cautious while the installation happens in terms of what logins are included and what are missing. 

The main thing is that users have to define their scope and objectives and only on the basis of that will the tool work. 

That said, you always have choices in the market - if this one does not fit your needs.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
KashifJamil - PeerSpot reviewer
CEO at Xcelliti
Reseller
Top 5
Flexible with fair pricing and good stability
Pros and Cons
  • "Overall, it's a very good tool and a very good engine."
  • "While we do have it integrated with other solutions, it could still offer more integrations."

What is our primary use case?

The solution is primarily used purely as a web-based vulnerability scanning tool.

What is most valuable?

The solution is a very flexible tool.

Overall, it's a very good tool and a very good engine.

The product is very scalable.

We found the solution to be quite stable.

For the number of features on offer, the price point is quite good.

The installation is very straightforward.

What needs improvement?

The solution should work on dealing with the number of false positives it delivers.

While we do have it integrated with other solutions, it could still offer more integrations.

For how long have I used the solution?

I've been dealing with the solution for the past two years.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It does not crash or freeze. It's very good.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so with relative ease.

Right now, we have four or five of our customers using the product.

How are customer service and technical support?

The solution's technical support is okay. We have no complaints. They are helpful and responsive and we are satisfied with their level of service. 

How was the initial setup?

The initial setup is not too complex. It is simple and straightforward. A company should be able to implement it with ease.

What's my experience with pricing, setup cost, and licensing?

The price point is good. It offers very good value for money.

What other advice do I have?

We are resellers.

We deal with various deployment models including on-premises and the cloud.

I'd recommend the solution to other companies. This is a very good tool for vulnerability assessment. Every organization who has their assets over the internet and are exposed to a public website needs to have vulnerability assessment using Acunetix.

In general, I would rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1379034 - PeerSpot reviewer
Project Manager at a computer software company with 1,001-5,000 employees
Real User
Good usability and scan results
Pros and Cons
  • "The usability and overall scan results are good."
  • "There is room for improvement in website authentication because I've seen other products that can do it much better."

What is our primary use case?

Our primary use case is scanning our websites for security flaws.

What is most valuable?

The usability and overall scan results are good.

What needs improvement?

The vendor messed up our contract when they changed the licensing scheme and downgraded our license without any notification. It was dropped from a premium license with unlimited scan targets to a professional license with 10 targets per year. This is insufficient for us because we have about 50 public websites, and twice that number between internal and development sites. We ran out of scanning targets after only two months, so we have been evaluating other products since then.

There is room for improvement with respect to technical support.

We were having trouble with our Active Directory Federation Services. They couldn't work out how to authenticate the websites.

There is room for improvement in website authentication because I've seen other products that can do it much better.

For how long have I used the solution?

We have been using the Acunetic Vulnerability Scanner for seven years.

What do I think about the stability of the solution?

We have not had any problems with stability.

What do I think about the scalability of the solution?

Scalability has not been a problem except when it comes to licensing.

How are customer service and technical support?

Technical support was not overwhelmingly good, but it was okay. They couldn't provide solutions to every problem that we encountered, although they helped us from time to time.

What's my experience with pricing, setup cost, and licensing?

The pricing is not as good as we expected. I would say that Acunetix is expensive because there are products on the market with similar features that are equally or better-priced.

When we started with Acunetix seven years ago, it was quite good in terms of being competitively priced. It was up to the task and financially suitable. Now, however, with the change in the licensing scheme, it is a rather large step in terms of price. It has gone up by a factor of 30 in the past two years.

Which other solutions did I evaluate?

Our experience with Acunetix has not been good, so we are in the process of switching solutions.

What other advice do I have?

The product is quite good, but their sales techniques are poor and the sales teams need to be improved. They also should have provided a lot more information about the new licensing scheme when they changed it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1312281 - PeerSpot reviewer
Executive Director at a financial services firm with 201-500 employees
Real User
Assists greatly with our financial compliance reporting but only supports web scanning
Pros and Cons
  • "Picks up weaknesses in our app setups."
  • "Currently only supports web scanning."

What is our primary use case?

We have quite a few applications that we scan. We have a requirement to meet PCI DSS compliance and we deal with it by producing reports on a quarterly or a part-quarterly evaluation. We are customers of Acunetix and I'm the executive director of our company. 

What is most valuable?

We're happy with Acunetix although we're currently looking for a more cost effective solution. There might be a better product on the market and we're looking for that. What I gather from my colleagues who do the scanning is that this solution picks up any weaknesses in terms of our application setup as well as reading our application and finding the weaknesses. We need that PCI DSS report which is important for us. The solution is comprehensive and easy to use. 

What needs improvement?

The costs for the licensing have changed and it's not in our favor which is why we're now looking at other options. One of our issues is that Acunetix only supports web scanning, no mobile app for now. If they were to include that it would mean not having to work on two separate tools. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

We've raised some minor issues with support. There are certain aspects that Acunetix cannot power and we haven't been able to resolve those problems yet. 

What do I think about the scalability of the solution?

I don't believe there are issues with scaling.

How are customer service and technical support?

I think that generally their customer service is quite responsive. Whenever we encounter problems or new external applications, they're willing to guide us through the process. 

Which solution did I use previously and why did I switch?

I think the company previously used Netsparker and that was even more expensive than Acunetix. 

What's my experience with pricing, setup cost, and licensing?

Licensing is on an annual basis and we pay the standard licensing fee directly to Acunetix.

What other advice do I have?

The solution meets our requirements, it's just that we were moved from a perpetual license to an annual license and that has significantly increased our annual fees. Here in Bangladesh, we're trying to check comparable products in the same price range and see what they offer. 

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at IMART OFFICE CONSULTANTS
Reseller
Versatile solution that can operate both as a standalone and can be integrated as part of applications
Pros and Cons
  • "The scalability is good. The scalability is more than good because it can operate both as a standalone and it can be integrated as part of applications. So that really makes it a very, very versatile solution to have."
  • "We want to see how much bandwidth usage it consumes. When we monitor traffic we have issues with the consumption and throttling of the traffic."

What is our primary use case?

Our primary use case is to secure web applications, especially against cross-scripting and other forms of malware that happen at an application level.

What is most valuable?

The scalability is good. The scalability is more than good because it can operate both as a standalone and it can be integrated as part of applications. So that really makes it a very, very versatile solution to have.

What needs improvement?

We want to see how much bandwidth usage it consumes. When we monitor traffic we have issues with the consumption and throttling of the traffic. 

For how long have I used the solution?

We've been using Acunetix since 2017.

What do I think about the stability of the solution?

It is a stable solution. It doesn't have a lot of false positives. You get your logs and reports without any problems. 

How are customer service and technical support?

I haven't contacted technical support because I'm supposed to be the first line of their support. If I need to contact their support, it's because I have problems beyond my scope. 

How was the initial setup?

The initial setup was really straightforward. You can do it even if you're not an expert, you just need to download the appliance from their website and then you deploy. It took a few hours. 

What other advice do I have?

I would recommend Acunetix.

Everything is going cloud-based. They should consider implementing SD-WAN abilities. It will give them the longevity they need.

I would rate it an eight out of ten. Even though some solutions are cloud-native by definition, they are not really next generation because the next generation is fully cloud and properly load balanced.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Cyber Security Associate at a consultancy with 10,001+ employees
Real User
Valuable log-sequence feature and quite stable but does not offer unlimited scans
Pros and Cons
  • "For us, the most valuable aspect of the solution is the log-sequence feature."
  • "The solution limits the number of scans. It would be much better if we could have unlimited scans."

What is our primary use case?

For the last two years, we've primarily used the solution for specific scanning of external web applications for some of our clients.

What is most valuable?

For us, the most valuable aspect of the solution is the log-sequence feature.

The main components covering most of the SQL injection findings are quite useful.

We've never faced any maintenance issues.

What needs improvement?

The solution limits the number of scans. It would be much better if we could have unlimited scans.

For how long have I used the solution?

We've been using the solution for almost two years now.

What do I think about the stability of the solution?

We've found the solution to be quite stable. We haven't had any issues with it at all.

What do I think about the scalability of the solution?

The scalability of the solution is quite good. We've never faced any issues with scaling.

Currently, 15 people use the solution in our organization. They're all developers and consultants. We use it every day.

How are customer service and technical support?

For now, everything about the solution has been fine, so we haven't reached out to technical support.

Which solution did I use previously and why did I switch?

Before switching to this solution we used the Burp Suite Pro. We switched because we found this solution's findings more accurate. It has better performance.

How was the initial setup?

The initial setup was very straightforward. It was easy. We didn't find it complex at all. The initial setup only takes one to two hours.

What about the implementation team?

I didn't implement the solution personally, however, one of my colleagues did. The installation was handled in-house.

What's my experience with pricing, setup cost, and licensing?

We buy the license annually.

What other advice do I have?

We're Acunetix customers. I'm not sure which version number we are using, but it is the latest one.

Overall, I believe Acunetix to be one of the best products on the market. I'd recommend it. it's very reliable.

I'd rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Acunetix Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Acunetix Report and get advice and tips from experienced pros sharing their opinions.