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Head of ICT at UNICEF Ethiopia
Real User
Mar 11, 2021
Allows you to secure, monitor and manage company-owned devices
Pros and Cons
  • "This solution is very dynamic. I can do what I need to do with it."
  • "We created a whole new program that revolves around this solution."
  • "The dashboards could be improved."
  • "The dashboards could be improved."

What is our primary use case?

We use this solution to support students through distance learning, control tablets, and for pushing e-learning content.

There are three admins who use this solution. We use it to cover roughly 8,000 to 10,000 tablets.

How has it helped my organization?

We created a whole new program that revolves around this solution. It has helped us a lot through the whole COVID situation.

What is most valuable?

This solution is very dynamic. I can do what I need to do with it.

What needs improvement?

The dashboards could be improved.

It would be nice if there was two-way communication between students and teachers. Also, the two-way communication (text and voice communication) between the system and tablets could be improved.

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Enterprise Mobility Management (EMM)
March 2026
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For how long have I used the solution?

We have been using 42Gears SureMDM for roughly seven months.

What do I think about the stability of the solution?

Stability-wise, on a scale from one to five, I would give this solution a rating of four.

What do I think about the scalability of the solution?

Scalability-wise, on a scale from one to five, I would give this solution a rating of five.

How are customer service and support?

The technical support is good. We've never had any problems with them.

Which solution did I use previously and why did I switch?

We used to use IBM.

How was the initial setup?

The initial setup is very straightforward.

What about the implementation team?

We integrated with the help of 42Gears support.

What's my experience with pricing, setup cost, and licensing?

I am satisfied with the price of this solution.

What other advice do I have?

I would absolutely recommend this solution. Overall, on a scale from one to ten, I would give this solution a rating of nine.

Always go through the details, and try it first. Give yourself some time to evaluate other MDM solutions before making a decision as different MDM solutions support different cases.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Enterprise Mobility Management (EMM) Report and find out what your peers are saying about 42Gears, SOTI, Microsoft, and more!
Updated: March 2026
Buyer's Guide
Download our free Enterprise Mobility Management (EMM) Report and find out what your peers are saying about 42Gears, SOTI, Microsoft, and more!