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Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
Real User
Top 20Leaderboard
Experience boosts operational efficiency while performance sees room for improvement
Pros and Cons
  • "The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security."
  • "Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good."

What is our primary use case?

I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.

What is most valuable?

The best features of Gigamon Deep Observability Pipeline include the ability to reduce data noise, although I need to check further.

The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.

What needs improvement?

Gigamon Deep Observability Pipeline needs to improve its performance.

I face issues with performance because we use SPAN, and the SPAN traffic is not good.

They need to improve their performance.

For how long have I used the solution?

I have used Dynatrace for about one year.

What was my experience with deployment of the solution?

The initial deployment of Gigamon Deep Observability Pipeline is straightforward when starting with new infrastructure. However, when you have to work with existing infrastructure, it becomes more challenging to deploy.

It usually takes time to deploy Gigamon Deep Observability Pipeline depending on the infrastructure device.

How are customer service and support?

The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I just use Gigamon Deep Observability Pipeline; I do not use NetScout, which is also a network packet broker.

What's my experience with pricing, setup cost, and licensing?

I don't know about the price as I'm just working with the solution.

What other advice do I have?

I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else.

I am working with Dynatrace Operator.

I am also working with Algosec, Alluvio, CrowdStrike, Firemon, Gigamon Deep Observability Pipeline, and other solutions.

I think it's a good tool, and I am satisfied with it.

We have not stored cloud workloads with Gigamon Deep Observability Pipeline yet; we are still on-premises.

The technical support takes about one to two hours to respond, which is acceptable.

I am satisfied with the scalability of the product.

The interface is good.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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EMEA Senior Sales Manager at a tech vendor with 10,001+ employees
Real User
Top 20
Customization and robust network monitoring enhance operational efficiency

What is our primary use case?

My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.

What is most valuable?

The most useful functions for monitoring purposes with IBM Tivoli NetCool OMNIbus are that it can be automated in many ways. Most importantly, it can communicate with many network components without requiring any medium connectors.

You can directly integrate it if you have SNMP, which is great. The main benefits that IBM Tivoli NetCool OMNIbus provides are that it's an umbrella tool that can be placed on top of any existing monitoring system.

You can monitor the entire network from this tool. The underlying interfaces can be many, but you can keep it as a single tool in IBM Tivoli NetCool OMNIbus and it can manage the load on its own. It negates the need to train the user base with other tools. I can provide this single tool and have hundreds of different tools underlying, but I only need to train one single user base, which is a great advantage.

What needs improvement?

Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integration with AI-based tools is quite challenging.

The event correlation engine in IBM Tivoli NetCool OMNIbus is useful, though not as much as desired.

It works for normal, simple parent-child correlation, but not for more complex situations.

For how long have I used the solution?

I have been working with IBM Tivoli NetCool OMNIbus for eight to nine years.

How are customer service and support?

The technical support from IBM for IBM Tivoli NetCool OMNIbus is satisfactory. It's good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for IBM Tivoli NetCool OMNIbus is complex if you start using it. It depends on what other components you are going to monitor.

IBM Tivoli NetCool OMNIbus on its own is simple, but that won't be useful unless you try to integrate components such as network topology manager. That customization will be somewhat complex.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.

Which other solutions did I evaluate?

I am working with SMARTS, which is a competitive product. I worked briefly with Splunk as well. IBM Tivoli NetCool OMNIbus on its own is a market leader in that segment.

However, with respect to automation, there are many other products that are emerging which make use of AI. That's where IBM Tivoli NetCool OMNIbus is lagging.

What other advice do I have?

I previously provided a review about IBM Tivoli NetCool OMNIbus almost two years ago and I'm still working with their product. The customization part of IBM Tivoli NetCool OMNIbus is very good and quite easy to implement. I can recommend IBM Tivoli NetCool OMNIbus.

On a scale of 1-10, I rate this solution an 8.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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