We use the product in our Windows servers.
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We use the product in our Windows servers.
The tool helps to monitor Windows servers. It offers alerts from a central location.
SCOM needs to improve its usability.
I like that the solution is one of the few tools that can seamlessly manage multiple applications or servers. Some other monitoring tools struggle with that.
The tool's deployment is neither easy nor complex. I rate it a five out of ten. It typically takes about a day or so to deploy the infrastructure. After that, deploying the agents depends on how you do it, and multiple methods are available.
We require only about two people for deployment, at most. If you include me, that's four. Depending on the job classification, you need server admins and maybe a network specialist. Someone with a good understanding of computers who can log on to a computer or server and navigate the admin console is also needed.
The tool helps us avoid costs by allowing us to use transactions which don't cost anything to build. It's the next best thing to having a help desk when a user reports a problem.
I would recommend the tool for Windows servers and not for Linux ones. I rate it a seven out of ten.
We use the solution to monitor a vast infrastructure, including operating systems, maintenance, Windows, services, processes, applications, and databases. Therefore, we have integrations with monitoring products such as Microsoft, Cisco, and SaaS solutions for management.
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
The important feature is device management.
The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good.
TrueSight could add any new resources because everything is changing to BMC Helix and will be discontinued.
Some points didn't evolve. We are still using the node architecture, a node type of agent, and a decent cell, which was created many years ago.
I have been using BMC TrueSight Operations Management since 2009. We are using V11.3.05 of the solution.
The solution is a very stable solution. After you get everything done, take some time to get the recording done.
I rate the solution’s stability a nine out of ten.
Scalability depends on the number of servers dedicated to the solution and infrastructure management service; you install it from any integration server.
I rate the solution’s scalability a seven out of ten.
The initial setup is not that easy. It can depend on the environment you are deploying. It could be tough to do. It took a few months to get everything ready.
It takes many servers. One server has a central console that will present the data for all the components.
I rate the initial setup a five or six out of ten, where one is difficult and ten is easy.
Deployment was done in-house.
The product is expensive, depending on the types of monitoring you have. You need to acquire more licenses.
I rate the product’s pricing an eight out of ten, where one is cheap, and ten is expensive.
We like the features that are presented to us, such as remediation and remote actions. It is possible to customize the agents and consult the graphs from the devices
I advise you to find someone with experience before entering the space.
Overall, I rate the solution a seven out of ten.
