Compare Veritas vs VMware

Veritas

Based on 324 reviews.

VMware

Based on 2294 reviews.

Latest Research

Buyer's Guide

VMware Software Defined Storage vs. Veritas Access Appliance

July 2025

Veritas Access Appliance vs. VMware Software Defined Storage

Updated: July 2025

Overview

Information Not Available

VMware, Inc. is a US software company that provides cloud and virtualization software and services, VMware's desktop software runs on Microsoft Windows, Linux, and Mac OS X, while its enterprise software hypervisors for servers, VMware ESX and VMware ESXi, are bare-metal hypervisors that run directly on server hardware without requiring an additional underlying operating system. In 1998, VMware was founded by Diane Greene, Mendel Rosenblum, Scott Devine, Edward Wang and Edouard Bugnion. Greene and Rosenblum, who are married, first met while at the University of California, Berkeley.

Sample Customers

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Veritas Resiliency Platform

Oncor

Veritas System Recovery

Mother's Nutritional Center, Occidental Technical Group

VMware Carbon Black Endpoint

Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America

VMware Software Defined Storage

Helse Nord, Sky

VMware Live Recovery

Certainty Home Loans, VPay, ZEON

Popular Solutions

Veritas NetBackup

23 reviews

Veritas Backup Exec

13 reviews

Veritas NetBackup Appliance

17 reviews

VMware vSphere

24 reviews

VMware Aria Operations

22 reviews

VMware vSAN

20 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

10%

Government

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup is for normal backup operations, but not necessarily for deduplication. We...
Read full review of Veritas NetBackup »
Scott Lawson
Operations Director, Information Technology at a healthcare company
Our use case for Veritas CloudPoint is that it was implemented so our on-premises staff could continue to have the...
Read full review of Veritas CloudPoint »

Review 1 of 5

KuldeepSingh4
Technical Solution Architect at a tech vendor
The main use case for VMware Cloud Director is primarily that for the customer, we are supporting the infrastructure...
Read full review of VMware Cloud Director »
Narasimha Reddy Illuri
VMware Administrator at Infosys
The main use cases for VMware Cloud Foundation are that it combines VMware and Azure, Windows, and all things at the...
Read full review of VMware Cloud Foundation »
Bruce Lundberg
Linux HPC Systems Administrator at a manufacturing company
I use VMware Fusion Pro to build test machines and evaluate various software. As a system administrator, I constantly...
Read full review of VMware Fusion Pro »
Ajay Shukla
Consultant at HCLTech
I have been involved in several projects where I had to implement automation and monitoring alerting. I performed...
Read full review of VMware Aria Operations for Applications »
Rui J Bastos
CIO and Chief Digital Officer at Reliance Industries Ltd
I mostly use VMware vSphere Foundation in environments migrating from physical to virtualized infrastructures. The...
Read full review of VMware vSphere Foundation »

Review 1 of 5

Customer Service

Jayson Martin
Head IT Data Storage at a insurance company
The support for our company was favorable as we always deal with business-critical services. I would rate the tech...
Read full review of Veritas Enterprise Vault »
Humberto Tahara
Senior Solution Architect Pre-Sales at Invent Cloud Soluções em Tecnologias Ltda
I love Veritas support. I'm Brazilian, and in Brazil, we have a problem because few people speak English. Sometimes,...
Read full review of Veritas Data Insight »
Pradeep Kabbur
Technical Lead at Stratogent
The technical support is very good; I would give them a nine out of ten. They have a standard two-hour response time...
Read full review of Veritas NetBackup Appliance »
Suresh Pathipatti
Senior Information Technology Administrator at Aighospital
I rate Veritas support eight out of 10. We have issues reaching them during some hours, and we need to escalate...
Read full review of Veritas NetBackup »
Anonymous User
Solutions Consultant at a computer software company
Tech support has usually been good when we've had disasters, or we need to do recovery. Support has been good and...
Read full review of Veritas NetBackup Appliance »
Shazlina Ahshrup
Project Manager at Szar Solutions Sdn. Bhd.
The technical support is okay. We don't use the support frequently, only when there is a problem.
Read full review of Veritas Backup Exec »
Hitesh Chopra
IT Solutions Provider at WIZERTECH INFORMATICS PVT LTD
I have not contacted the product's technical support. We have our own lab set up for testing the product.
Read full review of Veritas NetBackup »
Edmilson Carames Bueno
Deputy Manager at DDS Informatica
The technical support is very good. Veritas is one of the best at providing technical support.
Read full review of Veritas Backup Exec »
Anonymous User
Solutions Platform Architect at a retailer
We have a very strong team and haven't had to log many calls with technical support.
Read full review of Veritas NetBackup »
ABDUL RAHIM
Technical lead at Wipro Limited
The technical support is good and their response time is really fast.
Read full review of Veritas Access Appliance »
Michael Allwin
Service Engineer at a performing arts
Technical support needs improvement. It is difficult to find a technician, or even a knowledgeable person because...
Read full review of Veritas Backup Exec »
Andre Isaacs
ICT Director at SSA
The customer service and support are excellent. There was one technical issue, and their response was exceptional.
Read full review of Veritas NetBackup Appliance »
Amine Koulali Idrissi
Senior Infrastructure Consultant at FORUM INTERNATIONAL
We were satisfied with the technical support.
Read full review of Veritas NetBackup »
Anonymous User
Information Technology Infrastructure Team Lead at a tech services company
I would rate technical support a seven out of ten. At times, you will receive helpful and fast support, and other...
Read full review of Veritas NetBackup »
Anonymous User
Senior DBA Sql Server, Oracle at a aerospace/defense firm
I have been in touch with technical support and I would say that they are okay. I wouldn't rate them "very bad" or...
Read full review of Veritas NetBackup »
Nagesh Agnihotri
IT Engineer at HPPL
I have never been in touch with technical support. We have never had any issues at all.
Read full review of Veritas Access »
Anonymous User
Chief Scientist at a tech services company
I don't deal with technical support myself, but from what I have heard from my current customers, they haven't had...
Read full review of Veritas NetBackup Appliance »
Anonymous User
IT Operations Manager at a tech services company
Technical support for this solution is good, as long as you are paying for the high-level support. Otherwise, you...
Read full review of Veritas NetBackup Appliance »
Ashraf Ali
Senior Consultant at global brands
It is hard to train someone on this program and the technical team wasn't very helpful. The customer service can be...
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Service Engineer
Technical support for this solution is very good.
Read full review of Veritas Backup Exec »
Anonymous User
Systems Engineer at a comms service provider
Technical support is excellent.
Read full review of Veritas NetBackup »
Vandy Va
Head Of IT Infrastructure at a financial services firm
We mostly worked with technical support via a portal for customer support. Largely, we've been happy with their level...
Read full review of Veritas Backup Exec »
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
The remote support and their support center are good. The knowledge base provided on their website is also very helpful.
Read full review of Veritas NetBackup »
Anonymous User
Assistant Vice President Information Technology at a financial services firm
I feel technical support could be better. When we first started making use of the solution, we had the benefit of...
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I have been satisfied with the support.
Read full review of Veritas NetBackup »
RoberGhattas
Pre-Sales Technical Engineer at Kolaly technology
Technical support for this solution is good, and I haven't and any problems with them.
Read full review of Veritas Backup Exec »
Anonymous User
Manager, Infrastructure & Support at a insurance company
The last time we used technical support was when we made a version change. They were fine.
Read full review of Veritas NetBackup »
Kayode Oni
Chief Technology Officer at a tech company
Veritas has a good support system you can contact when you're having issues. It's very easy.
Read full review of Veritas Backup Exec »
Anonymous User
System Administrator at a manufacturing company
The support isn't that great. It could be improved. They should have a faster response time.
Read full review of Veritas NetBackup »
Anonymous User
Senior Presales Engineer at a comms service provider
Veritas NetBackup has a lot of documentation on the web, in the public domain, it is easy. If you like to read a lot...
Read full review of Veritas NetBackup »

Review 1 of 30

Christian Kyony
Senior Security Engineer at DRS
Customer support is good, especially when you pay for the license. I would rate it a nine.
Read full review of VMware Fusion Pro »
Yosevan Sinaga Sinaga
IT Infrastructure Manager at TMLI
We use the solution's third-party support vendor. The quality of the support has to be better.
Read full review of VMware Cloud Foundation »
Odd Tore Sorensen
Technical Coordinator
I have no personal experience working with technical support.
Read full review of vRealize Network Insight »
Manuel Iraizos
CEO at MCA Soluciones
The technical support team is good. We contacted the support and paid for the service, and they were very quick in...
Read full review of VMware Software Defined Data Center »
Stanley Lee
Principal Engineer at ST Engineering Limited
We have no complaints about the technical support.
Read full review of VMware vSphere »
NareshReddy
Cloud Cons at Sathguru Management Consultants Pvt. Ltd.
The support is good because of the online community, we receive a faster response. I rate the support from Spring...
Read full review of Spring Boot »
Ryan Mahon
Team Lead, Systems Engineering at a healthcare company
I have not had to contact technical support.
Read full review of VMware Aria Operations »
Robert Osobov
Senior System Engineer & Project Manager at TechnoPeak
I have not interacted directly with VMware support as I usually contact the support of the cloud provider using...
Read full review of VMware Cloud Director »
Anonymous User
Chief General Manager at SVC Bank
It’s a more stabilized product. Once configured properly, you don’t need support. In the last six years, we haven’t...
Read full review of VMware vSphere »
Anonymous User
Lead Technical Architect
We have not had to use technical support yet.
Read full review of VMware Aria Operations »
Anonymous User
Senior Consultant at a tech company
It should be easy to reach out to them. There should be a stable service engineer that will connect to the process...
Read full review of VMware Workstation »
Anonymous User
Senior Engineer at Cvent
I have used it once. Something broke while I was working and I had no idea what it was, so I call up the support...
Read full review of VMware Aria Operations »
Nandha Radha
Principal Engineer at Citi
Technical support is good. They have a dedicated team and a call center that's always available. I've never had...
Read full review of Pivotal Cloud Foundry »
Alain Dalis
Technical Manager at a pharma/biotech company
We have found their technical support to be good.
Read full review of VMware Aria Automation »
Matt Baltz
Data Center Engineer at Strategic Solutions of Virginia
Technical support was very responsive, the technical support staff was. Specifically patching hosts, we inadvertently...
Read full review of VMware vSAN »
Anonymous User
Supervisor at a energy/utilities company
We have not had to use technical support for vSAN yet.
Read full review of VMware vSAN »
LalitKumar7
Executive Engineer at ONGC
I have rarely used the support of the solution. I rate the support from VMware NSX an eight out of ten.
Read full review of VMware NSX »
Anonymous User
System Administrator at Maricopa County Community College District
They've always been excellent, but we rarely contact them maybe one or two times a year. When we’ve had issues, it’s...
Read full review of VMware vSphere »
Anonymous User
Lead Technical Specialist, Servers Storage and Middleware Group at a financial services firm
I have found VMware support to be somewhat lacking. It's hit or miss. Sometimes we'll get somebody who really knows...
Read full review of VMware Aria Operations »
Fernando Tamariz
Information Technology Specialist at a university
Support for the product is not good enough. It should be faster and more efficient.
Read full review of VMware vSphere »
Anonymous User
ICT Manager at a tech services company
We have local support from our providers. We do not directly deal with VMware if issues arise. Therefore, I can’t...
Read full review of VMware Workstation »
Anonymous User
Infrastructure Engineer at a tech services company
It's readily available as needed.
Read full review of VMware vSphere »
Michael Cayouette
Team Lead System Integration at a consultancy
We haven't needed to use technical support so far; nothing at all.
Read full review of VMware vSAN »
Anonymous User
vSphere Consultant at a tech services company
Good technical support – response time was good/ average.
Read full review of VMware vSphere »
Huy Le Quang
Cloud Professional Architect at FPT Software
We don't contact VMware support often, but I sometimes have trouble understanding their manuals, so I ask them for help.
Read full review of VMware vSphere »
Anonymous User
Directeur Production, Infrastructure et Architecture IT at a comms service provider
The price is very high for professional services. I don't know why.
Read full review of VMware vSphere »
Hyukmin Kwon
Software Engineer at a manufacturing company
We've never had to contact technical support, so I can't speak to how knowledgable or responsive they are.
Read full review of Spring MVC »
Anonymous User
Senior Systems Engineer at a retailer
It’s decent. Fairly responsive, not super great but adequate.
Read full review of VMware vSphere »
Anonymous User
Professional ICT at a non-tech company
It's easy to get support.
Read full review of VMware vSphere »
Anonymous User
Virtualization Engineer at a financial services firm
On a scale of one to five, I would rate technical support a four. It's not always associated with the correct team on...
Read full review of VMware Aria Automation »

Review 1 of 30

Technical Support

No Data Available

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