Compare SAP vs Xcitium

SAP

Based on 950 reviews.

Xcitium

Based on 11 reviews.

Sample Customers

SAP CRM

Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.

Comodo CRM

76Bits, Convey2Web, Marly Computers

Popular Solutions

SAP S/4HANA

48 reviews

SAP ERP

44 reviews

SAP Business One

37 reviews

Comodo Advanced Endpoint Protection

3 reviews

Comodo RMM

2 reviews

Comodo cWatch

1 reviews

Top Industries

Computer Software Company

19%

Comms Service Provider

19%

Manufacturing Company

Financial Services Firm

Comms Service Provider

29%

Computer Software Company

18%

Government

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SumeetZalpuri
Data & Business Architect at AME

Read full review of SAP BusinessObjects Business Intelligence Platform »
Srivatsav Andra
SAP BW/4HANA Specialist at a government
SAP BW/4HANA acts as a singular point of service for the enterprise data warehousing platform in order to consolidate...
Read full review of SAP BW4HANA »
YogendraSingh
Head-IT/SAP at Barista Coffee Company Ltd.
As a backend, it's an app-level for iPhone or Android. In general, if you are traveling somewhere, you can get the...
Read full review of SAP Mobile Secure »
Anonymous User
Infrastructure Specialist at a energy/utilities company
It's a technical product. We primarily use the solution for our infrastructure. It's a mid ware. We use it due to the...
Read full review of SAP Process Orchestration »
Mart Rentoria
Innovation and Technology Head at APPTech Experts
The clients we have for SAP Business ByDesign are mostly in education centers.
Read full review of SAP Business ByDesign »

Review 1 of 5

Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint...
Read full review of Comodo RMM »
Rajesh-Singh
CEO & MD at Gurjartech
I did multiple projects on security compliance based on HIPAA and ISO 27001, CIS, and the PCI DSS. We are using...
Read full review of Comodo cWatch »
SAMUELMWANGI
Director at Calidad Systems Limited
The solution primarily gives you an analysis on how to be able to manage the threats that are coming in. It protects...
Read full review of Comodo Advanced Endpoint Protection »

Review 1 of 3

Customer Service

Vinayak Shenoy Katarsal
Senior Consultant at a computer software company
In terms of technical support, it depends on what partnership you have with SAP. If you're a platinum partner or a...
Read full review of SAP HANA »
AllaShlafir
Development & ERP Technologies Department Manager at a transportation company
Technical support is okay, but not great. It seems like there are a lot of SAP support packages that are coming out...
Read full review of SAP HANA »
DiaaHussein
Digital Transformation Director at a tech services company
We had an issue with localization, there is some sort of localization for S/4HANA for a specific country. We did not...
Read full review of SAP S/4HANA »
George Aedo
Deputy Manager of IT at SOLGAS S.A.
The technical support has been helpful.
Read full review of SAP SuccessFactors »
JiteshArora
Senior Consultant at Deloitte
Technical support from the SAP team has been good, and I would rate it at four on a scale from one to five.
Read full review of SAP Hybris Commerce »
Deepanshu Golane
Senior Associate Consultant at a tech services company
I have not had the chance to directly connect to the technical team for the cloud system. However, I have interacted...
Read full review of SAP Cloud Platform »
MuhammadWaqar
Head Of IT at Interwood Mobel Pvt Ltd
SAP's technical support is average. They are not too good but also not too bad.
Read full review of SAP Business One »
Matt Mueller
Global Business Process Management Facilitator
Customer service/support was great in the beginning but is now extremely poor. You can feel that Signavio does not...
Read full review of SAP Signavio Process Manager »
Christophe BERNARD
Business Intelligence Manager at ALPTIS ASSURANCES
We have a SaaS company doing level one support. I have not had an exchange with SAP support. I deal with my local...
Read full review of SAP Data Services »
Aaron Maema
SAP Hybris Developer at a retailer
Technical support is adequate, particularly on the paid version. Having a consultant to help us is a good thing. To...
Read full review of SAP Hybris Commerce »
Crewmem67
IT Consultant at College Notre Dame de Nazareth
I don't have any experience dealing with technical support.
Read full review of SAP SQL Anywhere »
Kumar Saurav
Director - SAP BTP at Incture
SAP has improved greatly in terms of technical support. Based on input from various companies, including us, they...
Read full review of SAP Cloud Platform »
Anonymous User
Business Objects Admin/Developer at a healthcare company
Customer Service: In a word, bad. Account reps constantly change and it’s impossible to find out who your current rep...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Pavlina Pankova
BI Consultant at a tech services company
Their support is fine. Its information and support pages are also very organized.
Read full review of SAP Analytics Cloud »
Anonymous User
Project Leader at a tech services company
I would give technical support the highest possible rating.
Read full review of SAP Portfolio and Project Management »
Muhammad Ghufran Khan
IT Senior Manager at Viettel IDC
The support from SAP Business One is good. However, sometimes they can be slow with their response. I rate the...
Read full review of SAP Business One »
Anonymous User
Senior HCM Consultant at a tech company
Technical support is 6/10.
Read full review of SAP ERP »
Anonymous User
Town Clerk's Office: General IT, Crystal Reports, Laserfiche Admin, Granicus Admin at a local government
I've never needed to use it as I am able to find the answers on Google.
Read full review of SAP Crystal Reports »
Sateesh Nagabhiru
Senior Integration Engeneer at ATOS
Sometimes, if there is a system-related issue where I have to contact SAP and raise an incident, it takes a couple of...
Read full review of SAP Process Orchestration »
Dinakar Mutnuru
SAP Basis Consultant at Experis US, Inc.
We worked with SAP on my last project. We had an issue regarding the Bdocs, and then we worked with SAP support...
Read full review of SAP CRM »
Anonymous User
Manager Finance at a tech services company
I've never been in touch with technical support at all. I have no idea if they respond quickly or if they are...
Read full review of SAP HCM »
Anonymous User
Senior Consultant at a computer software company
I would rate my experience with technical support a four out of five.
Read full review of SAP Cloud Platform »
Renaud Motuelle
Tech Director for SAP at Key Performance Consulting
SAP's technical support is okay as long as you follow the process. I would rate technical support as three out of five.
Read full review of SAP BW4HANA »
Anonymous User
Head- IT at a energy/utilities company
Technical support could be better. When we have requested this, the tendency has been to instruct us to implement a...
Read full review of SAP HANA »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: 4.5 out of 5. Technical Support: 4.5 out of 5.
Read full review of SAP Data Services »
Anonymous User
Global Learning and Development Manager at a manufacturing company
I have not contacted the support from SAP SuccessFactors.
Read full review of SAP SuccessFactors »
Anonymous User
Country Manager at a tech services company
We haven't had any critical issues. However, we have received good support overall. We haven't really dealt with any...
Read full review of SAP HANA »
Anonymous User
Network Engineer at a financial services firm
Customer service was found to be satisfactory.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Manager - Healh IT Systems, HIPAA and Compliance - Meaningful Use Analyst at a healthcare company
In my experience, technical support is good, although I haven't really had to call in for many issues.
Read full review of SAP Crystal Reports »
Anonymous User
Technology Analyst at a tech services company
The technical support is good.
Read full review of SAP BW4HANA »

Review 1 of 30

Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »
SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Principal Enterprise Architect at a tech consulting company
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »

Review 1 of 7

Technical Support

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