Compare SAP vs Xcitium

SAP

Based on 1647 reviews.

Xcitium

Based on 30 reviews.

Sample Customers

SAP CRM

Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.

SAP Sales Cloud

Medtronic, Day & Zimmerman, Harlequin Sales Corp, Mohawk Industries, German Football Association, Nebraska Book Company Inc., Goodwill Industries San Joaquin Valley Inc., Skullcandy, ContiTech AG

SAP Service Cloud

INICOM, Dulux

Comodo CRM

76Bits, Convey2Web, Marly Computers

Popular Solutions

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

8 reviews

Comodo Advanced Endpoint Protection

3 reviews

Comodo cWatch

1 reviews

Comodo MDR

2 reviews

Top Industries

Manufacturing Company

12%

Computer Software Company

Financial Services Firm

Comms Service Provider

11%

Computer Software Company

10%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at AutoSoft Dynamics Pvt Ltd
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Navin Mohinani
CEO at Forte IT Solutions
The major use case for the product is mainly for endpoint security and endpoint management.
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at Netquatro
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The use case for the Comodo Advanced Endpoint Protection solution is very simple. Everyone is looking for a...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Shibu Ms
Consultant at Motiveminds Consulting Pvt Ltd
The solution's technical support is awesome. SAP's technical staff immensely supports the partners and consultants...
Read full review of SAP S/4HANA »
Douglas Brito
Head of Public Edition Problem at Lab2dev
I am not familiar with the customer service information. I have never used the support team, and there have been no...
Read full review of SAP S/4HANA »
Anandha Krishna
Senior Architect at iQM
The customer service and support are good, but it depends on our contract with SAP. A strong contract agreement will...
Read full review of SAP BW4HANA »
Nhlanhla Mgoza
Data Services Consultant at a tech services company
I would rate technical support from SAP as a nine.
Read full review of SAP Data Services »
Rajender Agnihotri
ERP / Procurement Specialist ERP / Procurement Specialist at Epavo Electricals Pvt. Ltd.
I do not often communicate with the technical support for SAP Ariba Procurement, as that is done by another team. I'm...
Read full review of SAP Ariba Procurement »
Ramesh Namburi
Program Director at KloudData Inc.
The support that SAP provides is very good. I would rate the support a ten because there are a lot of knowledge-based...
Read full review of SAP S/4HANA »
AnthonyMurphy
Director of Process Optimization at a tech services company
I can't speak to how helpful support would be. I've not needed it. We haven't had any issues that we had to contact...
Read full review of SAP Signavio Process Intelligence »
Arijit_Sarkar
Data Analytics Lead at a energy/utilities company
The solution's technical support is good, but they are currently not providing support for SAP BusinessObjects...
Read full review of SAP BusinessObjects Dashboards »
MATT DAWE
Senior Advisor-Data Modeling at Suncor Energy
Regarding their support team, we have not really reached out for support for several years. When we did reach out,...
Read full review of SAP PowerDesigner »
Anonymous User
Consultant (SAP Integration) at a consultancy
It is technical support with SAP, so everyone can make their own guess.
Read full review of SAP Process Orchestration »
Anonymous User
Executive Director at a tech services company
The technical support is quite good.
Read full review of SAP HCM »
Anonymous User
Manager Finance at a tech services company
Their technical support is fine. We have a Service Level Agreement with SAP's technical support. They are within...
Read full review of SAP ERP »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
The customer service and support team are good. I rate them an eight out of ten.
Read full review of SAP CRM »
Hari Priya
SAP Analytics Lead at Miracle Software Systems, Inc
Regarding SAP support, I have raised many support tickets but did not receive adequate support. It took more than...
Read full review of SAP BW4HANA »
Anonymous User
SAP Data Services Consultant at a government
I have not been in contact with the technical support directly. For most issues that we've had, we provide them to...
Read full review of SAP Information Steward »
Anonymous User
Process Architecture Lead at a insurance company
The tech support has been very good so far. I have not actually had the need to use them much, which is good. The...
Read full review of SAP Signavio Process Manager »
SamanthaPrathikantam
Senior ERP Consultant at a manufacturing company
The technical support is good. On a scale of 1 to 10, I would rate it 9 plus because they respond promptly and...
Read full review of SAP SuccessFactors Employee Central »
Anonymous User
SAP Hybris Consultant at a tech services company
They have a team for support. We had some cases where we needed some answers from technical support; they were happy...
Read full review of SAP Commerce Cloud »
Anonymous User
Principal Consultant at a tech services company
Technical support has been great. I have not been in a situation where I had difficulty getting in touch with people...
Read full review of SAP Business ByDesign »
Anonymous User
Managing Solution Architect - Business Information Management at a tech services company
Customer Service: It's good. Technical Support: It's good.
Read full review of SAP NetWeaver MDM [EOL] »
Anonymous User
Sr. Manager, Tmt Business Consulting (Focused On B2 B Tech Product Cos.) at a security firm
There is a dedicated team in our organization for resolving any issues. A joint team was created with SAP experts and...
Read full review of SAP CRM »
Muralidhara H N
SAP Professional at a tech services company
Customer Service: Very good Technical Support: Very good
Read full review of SAP ERP »
Muhammad-Zubair
Senior Functional Consultant at a computer software company
We've never had to contact technical support. We have our own team in-house. If there are queries, we tend to resolve...
Read full review of SAP Data Services »
Elham Hadad
Software Developer at a consultancy
We use a partner for support.
Read full review of SAP Business One »
RajendraSapke
Head of Information Technology at Biogenomics Limited
We use support from a third-party company. We do not use the vendor's support.
Read full review of SAP Business One »
Anonymous User
Associate Solution Architect at a tech services company
The solution's technical support is good. Until now, wherever I go to work for different clients, like oil and gas...
Read full review of SAP Cloud Platform »
Anonymous User
Works
I am the technical support for this solution in the company and I constantly engage the solution's technical support....
Read full review of SAP Information Steward »
Anonymous User
Central Procurement Head at a manufacturing company
We have our internal IT team. So, I have not got any technical support, I would rate it a zero.
Read full review of SAP Ariba Procurement »
Chamodr I'M
I'm at DTS Group
Customer support for SAP Crystal Reports is nonexistent.
Read full review of SAP Crystal Reports »
Anonymous User
CIO at Kolektor Group d.o.o.
Technical support has largely been very supportive of our company. If we need an SAP developer, we're able to get...
Read full review of SAP ERP »

Review 1 of 30

CHATHURANGA-JAYAWEEEA
Product Security at Plexus Global (Pvt) Ltd
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
KrishnaKumar12
Managing Director at SIDR
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
MichaelNdwiga
IT Officer at cityeyehospital
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari Ansari
Technical Account Manager at AquaOrange
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
Navin Mohinani
CEO at Forte IT Solutions
The technical support from Xcitium should be improved more. Users pay $60 per user per year, and in case there is an...
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at Netquatro
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
Krzysztof Noga
Information Security Administrator at Gmina Świdnica
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
MuratGun
IT Director at Hepta
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »

Review 1 of 21

Technical Support

No Data Available

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