Compare SAP vs Xcitium

SAP

Based on 1695 reviews.

Xcitium

Based on 30 reviews.

Sample Customers

SAP CRM

Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.

SAP Sales Cloud

Medtronic, Day & Zimmerman, Harlequin Sales Corp, Mohawk Industries, German Football Association, Nebraska Book Company Inc., Goodwill Industries San Joaquin Valley Inc., Skullcandy, ContiTech AG

SAP Service Cloud

INICOM, Dulux

Comodo CRM

76Bits, Convey2Web, Marly Computers

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

12 reviews

Comodo Advanced Endpoint Protection

2 reviews

Comodo cWatch

0 reviews

Comodo MDR

1 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

12%

Comms Service Provider

11%

Outsourcing Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Navin Mohinani
CEO at Forte IT Solutions
The major use case for the product is mainly for endpoint security and endpoint management.
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at Netquatro
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The use case for the Comodo Advanced Endpoint Protection solution is very simple. Everyone is looking for a...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
Comodo RMM is a very good product. I've used it with one of my daycare clients, and we connect quite right. When they...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Chris Biemans
Senior ICT Consultant at CGI Inc
Everything went well in terms of support. In general, I am pleased with the technical support.
Read full review of SAP NetWeaver »
Joseph Daniel
Head Of Information Technology at Shachihata India pvt ltd
The technical support we receive from the vendor has its limitations and is primarily oriented towards on-demand...
Read full review of SAP Business One »
Segun Oyeleke
SAP HANA Developer at a educational organization
The technical support for this solution is okay. Support tickets are responded to based on priority.
Read full review of SAP Business Data Cloud »
Rahasia Rommel
Country Human Resource Manager at PT. Grobest Indomakmur
I rate the technical support a nine out of ten.
Read full review of SAP SuccessFactors »
ClaudeDa Silva
Ho Finance Methods and Tools at Airbus Atlantic
I have not contacted SAP support and have not experienced any issues requiring their assistance.
Read full review of SAP S/4HANA Cloud »
Niyajuddin Tiwale
Technique at Digitaltrack
Customer support for SAP Business Data Cloud has generally been positive, as we have received timely assistance with...
Read full review of SAP Business Data Cloud »
Manjeet Chhabda
Head of Sales - Business Transformation Services at PRIMUS TECHSYSTEMS PRIVATE LIMITED
While I haven't needed support frequently, the times I did, the response from the SAP technical team was good. The...
Read full review of SAP S/4HANA Cloud »
Anand_Kumar
Enterprise Architect at DXC Technology
The technical support is good. I haven't seen any issues.
Read full review of SAP NetWeaver Enterprise Portal [EOL] »
Muharrem Iseri
Managing Partner at a tech services company
Technical support is decent, though the response time and quality could be better.
Read full review of SAP PowerDesigner »
Mirza Khurram
Chief Technology Innovation Officer at Popular Pipes Group
Improved technical support would significantly enhance our ability to address scalability challenges effectively.
Read full review of SAP Business One »
Alain Vanhaeght
IT Project leader at a construction company
We have hired consultants because the direct support was not good. The solution's technical support's response time...
Read full review of SAP Crystal Reports »
SanjeevKumar14
Senior Manager at a tech vendor
We've gotten in touch directly with SAP NetWeaver support, for example, with expediting OSS messages we've raised....
Read full review of SAP NetWeaver »
Crewmem67
IT Consultant at College Notre Dame de Nazareth
I've never spoken to technical support.
Read full review of SAP SQL Anywhere »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The technical support is a very well-organized service, with a lot of tools for me as a consultant and for the end...
Read full review of SAP Business Data Cloud »
Kumar Saurav
Director - SAP BTP at Incture
SAP has improved greatly in terms of technical support. Based on input from various companies, including us, they...
Read full review of SAP Business Technology Platform »
ManujGupta
Chief Executive Officer at Orane Consulting Pvt Ltd
The support from SAP is good, and I would rate their customer support as a nine.
Read full review of SAP SuccessFactors Learning »
Mohamed-Nabih
I.T. Manager at Egypt Foods group
I have my core team in the company and second level support through SAP partners and then the SAP company is our...
Read full review of SAP NetWeaver Business Warehouse »
Saptak Samadder
Assistant Manager at Kashiv Biosciences
My impression of SAP HCM's technical support is great, as we get a lot of help and good feedback from them. The...
Read full review of SAP HCM »
Anonymous User
Partner at a consultancy
There are two parts to the service experience. The outsourced service provider's expertise and responsiveness has...
Read full review of SAP HANA Cloud »
Anonymous User
SAP HCM/SuccessFactors Consultant at a tech services company
SAP does its technical support very well.
Read full review of SAP HCM »
Anonymous User
Sr BOBJ/HANA Consultant at a manufacturing company
It's good.
Read full review of SAP Crystal Reports »
Uma Das
AVP - HR IT at a consumer goods company
SAP has implementation partners, so the technical support is given by the implementation partner. We have not...
Read full review of SAP SuccessFactors »
Amrit Jha
ERP Application Manager at a energy/utilities company
Support varies. On a good day, even the critical ticket gets through, and on a bad day, the simplest one will have...
Read full review of SAP BW4HANA »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
I have dealt with technical support and they have been good.
Read full review of SAP BW4HANA »
Feghouli Sofiabe
Co-owner / Board Member at ITS
Technical support could be better so I rate it a five out of ten.
Read full review of SAP S/4HANA »
Anonymous User
Business Objects Developer at a aerospace/defense firm
Customer Service: For SAP it's not too bad, would always like to have it better of course. Technical Support: Very good.
Read full review of SAP BusinessObjects Business Intelligence »
RajendraSapke
Head of Information Technology at Biogenomics Limited
We use support from a third-party company. We do not use the vendor's support.
Read full review of SAP Business One »
SEAN Justine
Works
Technical support is good. I would rate them an eight out of ten.
Read full review of SAP S/4HANA Cloud »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
The support that is provided is excellent. We have no complaints as to the level of support we've been given.
Read full review of SAP HANA Enterprise Cloud »
Lutz Baerenwaldt
SAP & UNIX Specialist at a wholesaler/distributor
We have used SAP technical support, and eventually, a solution is provided. The tricky part is always picking the...
Read full review of SAP Process Orchestration »

Review 1 of 30

Navin Mohinani
CEO at Forte IT Solutions
The technical support from Xcitium should be improved more. Users pay $60 per user per year, and in case there is an...
Read full review of Comodo MDR »
KrishnaKumar12
Managing Director at SIDR
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
Muhammad Waziruddin Ansari Ansari
Technical Account Manager at AquaOrange
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
Bernardo Murillo
Director De Netquatro at Netquatro
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
MichaelNdwiga
IT Officer at cityeyehospital
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
CHATHURANGA-JAYAWEEEA
Product Security at Plexus Global (Pvt) Ltd
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
MuratGun
IT Director at Hepta
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
Krzysztof Noga
Information Security Administrator at Gmina Świdnica
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Daniel Wakori
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »

Review 1 of 21

Technical Support

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