Compare SAP vs Veritas

SAP

Based on 1695 reviews.

Veritas

Based on 340 reviews.

Latest Research

Buyer's Guide

SAP Master Data Governance vs. Veritas Data Insight

November 2026

Veritas Data Insight vs. SAP Master Data Governance

Updated: November 2026

Buyer's Guide

SAP Master Data Governance vs. Veritas Data Insight

November 2026

SAP Master Data Governance vs. Veritas Data Insight

Updated: November 2026

Buyer's Guide

SAP IT Operations Analytics vs. Veritas NetBackup IT Analytics

November 2026

SAP IT Operations Analytics vs. Veritas NetBackup IT Analytics

Updated: November 2026

Sample Customers

SAP BusinessObjects Business Intelligence

SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.

SAP Business Data Cloud

Ericsson, Vodafone, Google, Team Liquid, Ryder Cup, Accenture

SAP Master Data Governance

Convergent IS, CHIO Aachen, Dell, Hamburg Port Authority (HPA), City of Boston, Mozzart, Mitsui Knowledge Industry (MKI), AOK Bundesverband, eBay

SAP IT Operations Analytics

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Landscape Transformation Replication Server

Ferrara, Rainforest Connection, HP Inc., Hershey, AIG

Popular Solutions

SAP S/4HANA

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

12 reviews

Veritas NetBackup

6 reviews

Veritas Backup Exec

5 reviews

Veritas NetBackup Appliance

9 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Outsourcing Company

11%

Financial Services Firm

11%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

Kumar Saurav
Director - SAP BTP at Incture
I would rate the technical support as an eight out of ten. It could improve by providing quicker and more accurate...
Read full review of SAP Mobile Platform »
ROMIL SHAH
Deputy General Manger - Information Technology at Nayara Energy
My team members who are handling SAP have been in touch with support. I would evaluate support at four out of five....
Read full review of SAP Business Warehouse »
Taiwo Babalola
Information Technology Business Partner and Enterprise Architecture Lead at a construction company
I had faced some issues due to which I had to contact the technical support of SAP.
Read full review of SAP SuccessFactors Learning »
Kumar Saurav
Director - SAP BTP at Incture
SAP has improved greatly in terms of technical support. Based on input from various companies, including us, they...
Read full review of SAP Business Technology Platform »
Mirza Khurram
Chief Technology Innovation Officer at Popular Pipes Group
Improved technical support would significantly enhance our ability to address scalability challenges effectively.
Read full review of SAP Business One »
HemChari
Chief Information Officer at Oldcastle BuildingEnvelope, Inc.
When we have an issue with Our SAP SuccessFactors we have our corporate team that handles it. We only need to open a...
Read full review of SAP SuccessFactors »
George Aedo
Deputy Manager of IT at SOLGAS S.A.
The technical support has been helpful.
Read full review of SAP SuccessFactors »
Shashank ShekharSingh
Solutions Architect at a retailer
It depends on how much you pay SAP for support. If you pay for maximum attention, you can access a dedicated person...
Read full review of SAP Process Orchestration »
Anonymous User
Manager at a financial services firm
Technical support has been pretty good. The primary support is based in Germany, but they are developing the local...
Read full review of SAP Signavio Process Manager »
ImranHasware
Vice President at Abacus Consulting
Since I haven't faced any issues with the solution, I haven't contacted technical support yet.
Read full review of SAP HANA »
Anonymous User
SAP Enterprise Services Specialist at a tech services company
We've reached out to technical support in the past. We reach out when there are some bugs or some specific issues on...
Read full review of SAP BW4HANA »
Anonymous User
Works at a pharma/biotech company
Customer Service: Their customer service is average. Technical Support: Their technical support is average.
Read full review of SAP SuccessFactors Learning »
Anonymous User
SAP BI Architect at a government
The support experience depends on the level of support you have with SAP. During cutovers, management took Tier 1...
Read full review of SAP HANA Cloud »
Monika Shinde
Analyst III Global GBS - Process Mining at Kraft Heinz
The support system is actually quite good. Once we progress further in our journey, it will be better to comment on...
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Global Product Manager at a tech services company
Technical support could be better. We tried to get them to help us with the implementation, and they were not quick...
Read full review of SAP BusinessObjects Business Intelligence »
Muralidhara H N
SAP Professional at a tech services company
Excellent.
Read full review of SAP Business All-in-One »
SekarSadasivam
Senior Engineering Manager at a logistics company
I have not interacted with the technical support. Other teams may have, but my involvement is more with the integration.
Read full review of SAP HANA »
Anonymous User
Owner | eHRM & HR-IT expert | Project Management | Transformation at a energy/utilities company
We had good assistance from our implementation partner.
Read full review of SAP Build Work Zone »
Bruno Vagas
Consultant at Independent
It's crucial to maintain smooth operations, especially in cases where there's urgency, like when specific software or...
Read full review of SAP HANA Enterprise Cloud »
Jesús Antonio Santos Giraldo
Development Specialist at a healthcare company
We generally receive support from the vendor. If the problem needs more expertise, then we call SAP, but normally we...
Read full review of SAP ERP »
Anonymous User
SAP Offering Solution Architect at a computer software company
Since it is on the cloud, the technical support required is pretty minimum for us. The technical support is provided...
Read full review of SAP SuccessFactors »
Anonymous User
Senior Director - Finance Transformation at a comms service provider
We don't usually need support, and if we need it, usually we have local partners for support. It's something that...
Read full review of SAP Business One »
PreeteshPardeshi
SAP Process Mining Lead at Freelance
I've never contacted technical support. I can't speak to the level of support they provide.
Read full review of SAP HANA »
Anonymous User
IT Director, Corporate Systems at a retailer
Technical support has been an issue since day one. We have made our concerns quite apparent. We pay extra for Premium...
Read full review of SAP SuccessFactors »
Anonymous User
SAP SuccessFactors Consultant at a tech services company
We have found tehtechnical support team for this solution Speaker 2: Because they are responsive, they would be very...
Read full review of SAP SuccessFactors »
Anonymous User
Senior Consultant at a financial services firm
Customer Service: 7/10. Technical Support: 6/10 because at the time I was using it, Sybase Turkey were short on staff...
Read full review of SAP IQ »
Anonymous User
Operational Director at a tech services company
We haven't worked directly with SAP's technical support, but we have support from the company which helped us...
Read full review of SAP Business One »
Anonymous User
Project and Service delivery Manager at a tech services company
The technical support of SAP really depends on where your ticket is resolved. Sometimes you are lucky and you get an...
Read full review of SAP S/4HANA »
Anonymous User
Senior Media Strategist at a media company
Their technical support is good. They were pretty knowledgeable.
Read full review of SAP S/4HANA »
JAYAKUMAR K G
Master Data Governance at a non-tech company
Technical support provides a good service for us.
Read full review of SAP Master Data Governance »

Review 1 of 30

Humberto Tahara
Senior Solution Architect Pre-Sales at Invent Cloud Soluções em Tecnologias Ltda
I love Veritas support. I'm Brazilian, and in Brazil, we have a problem because few people speak English. Sometimes,...
Read full review of Veritas Data Insight »
MihaiAlexandru
Unemployed at a manufacturing company
We've never used technical support. I can't speak to how helpful they are if there are issues.
Read full review of Veritas Data Insight »
Giap Seng Tay
Senior IT Manager at Westports Malaysia Sdn Bhd
The solution’s technical support is very good and fast. They understand what we want and solve our issues in a very...
Read full review of Veritas NetBackup »
Gerald Meyer
Rocket Business Development Manager at Axiz
Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house...
Read full review of Veritas NetBackup Appliance »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
Their support is great in terms of response time. However, the issue is that most calls aren't immediately resolved,...
Read full review of Veritas Enterprise Vault »
MohanKumar4
Manager at Fractalio Data Pvt Ltd
My experience with the technical support of Veritas has been good.
Read full review of Veritas Backup Exec »
Muksith Thangal
Backup and Storage Specialist at a sports company
Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap....
Read full review of Veritas NetBackup »
Shahul Hameed
Senior Data Center Administrator at a manufacturing company
Technical support is adequate, but it could be improved.
Read full review of Veritas Backup Exec »
Olivier Mougin
Architecte Backup at a comms service provider
It is important, when we chose a solution, that the customer service/technical support team could help us when we...
Read full review of Veritas NetBackup »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve...
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
Senior Presales Engineer at a comms service provider
Veritas NetBackup has a lot of documentation on the web, in the public domain, it is easy. If you like to read a lot...
Read full review of Veritas NetBackup »
Anonymous User
Senior Technical Manager at a manufacturing company
Customer Service: Excellent, we had on sight SME for new releases, migrations that knew the product well. Technical...
Read full review of Veritas Volume Replicator [EOL] »
Mohammad Sajid
Analyst - Microsoft Technologies at a energy/utilities company
We have had a lot of trouble with tech support.
Read full review of Veritas Backup Exec »
Bhaskar Venkat Kota
Sr. System Architect at a tech services company
The technical support from Veritas is good.
Read full review of Veritas NetBackup »
Anonymous User
Presales Engineer at a tech services company
Technical support is good.
Read full review of Veritas NetBackup Appliance »
Vladimir Yakunin
Chief ingeneer at a tech services company
I do not have experience with their tech support.
Read full review of Veritas NetBackup »
Kolawole Ariyo
Senior Specialist at MTN
The technical support can be better.
Read full review of Veritas NetBackup »
Nawaaz Toonah
Operations Manager at Cybernaptics
Maybe in the early years, we used to seek support, however, now, since we are quite versatile with it, we deal with...
Read full review of Veritas Backup Exec »
Anonymous User
Linux, Backup and Storage Administrator
10 out of 10.
Read full review of Veritas NetBackup »
Ash Dib
Virtualization Specialist at Digikala
I have been able to learn how to use this solution on my own, without training. Where I am, in Iran, we do not have...
Read full review of Veritas Backup Exec »
Anonymous User
Team Leader at a financial services firm
Technical support could be improved, the knowledge base is quite low and it's complicated to deal with them.
Read full review of Veritas NetBackup Appliance »
Adnan Yurtoglu.
Senior Consultant (NetBackup) at Yapı ve Kredi Bankası AS
Sometimes we do need professional help from our support. I'd like to see more support in our time zone. Sometimes we...
Read full review of Veritas Alta Data Protection »
Reda Hassan
Senior IT Infrastructure Engineer at a government
8 out of 10.
Read full review of Veritas NetBackup »
Anonymous User
CEO at a tech services company
I used technical support years ago and it was good. The 2012 edition was bad but technical support really tried to...
Read full review of Veritas Backup Exec »
Anonymous User
Software Technology Specialist at a tech services company
The support has been good for Veritas NetBackup.
Read full review of Veritas NetBackup »
Michael Allwin
Service Engineer at a performing arts
Technical support needs improvement. It is difficult to find a technician, or even a knowledgeable person because...
Read full review of Veritas Backup Exec »
Anonymous User
Solutions Architect at a computer software company
The customer service is good because we deal with business-critical support.
Read full review of Veritas NetBackup Appliance »
Thamer Salah
Senior Presales Consultant at OFFTEC International
Technical support from the vendor's perspective has been very proactive. They are very active in responding to...
Read full review of Veritas NetBackup »
Anonymous User
Engineer consultant at a legal firm
I never used their technical support. It has good documentation and information.
Read full review of Veritas NetBackup »
Andre Isaacs
ICT Director at SSA
The technical support has been very responsive. During our upgrade, we had an issue with one of our appliances losing...
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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