Compare Radware vs SonicWall

Radware

Based on 44 reviews.

SonicWall

Based on 173 reviews.

Overview

Radware, is a provider of integrated application delivery / load balancing and application & network security solutions for virtual and cloud data centers. Radware's U.S. headquarters is in Mahwah, New Jersey and its international headquarters is in Tel Aviv, Israel. Radware has over 10,000 enterprise and carrier customers worldwide. Radware is a member of the Rad Group of companies and its shares are traded on NASDAQ.

Information Not Available

Sample Customers

Radware AppWall

Accuview.com, Ace, ADP, BuyPass, Computershare, DTCC, Firehost, Garanti, HP, Konami, Mohawk, SeatPG, Telenet

SonicWall Capture Advanced Threat Protection

Wonder Cement, Foster Clark Products

SonicWall Web Application Firewall

AMANZIMTOTI HIGH SCHOOL

Popular Solutions

11 reviews

8 reviews

2 reviews

36 reviews

36 reviews

SonicWall Netextender

7 reviews

Top Industries

Comms Service Provider

30%

Computer Software Company

20%

Financial Services Firm

Government

Comms Service Provider

29%

Computer Software Company

17%

Government

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Guillermo Correa
Cybersecurity Architect at a financial services firm
At this moment we have the home web page at the enterprise with an application firewall. We have 21 applications that...
Read full review of Radware AppWall »
Muyideen Adewale
Information Systems Management Specialist at Mission Control NOC and Helpdesk Services
I set this solution up for a company who was using it as their edge security solution. It was used to secure the...
Read full review of Radware DefensePro »
Sumesh Kumar
Manager Cloud Security at a computer software company
We have a couple of AWS customers where we are implementing this solution. When we are talking about the WAF use...
Read full review of Radware Cloud WAF Service »
Christian Ferranti
Chief Technology Officer at Euclidea
We use it to check compliance with iso27001. We have a full AWS environment and we need to stay updated with the...
Read full review of Radware Cloud Native Protector »
Anonymous User
User
Bot mitigation. We run a dedicated server to manage a high-traffic website that draws a lot of attention from bots.
Read full review of Radware Bot Manager »

Review 1 of 5

Darshil Sanghvi
Consultant at a tech services company
We are using the solution as an antivirus that is an endpoint protection system.
Read full review of SonicWall Capture Client »
Rahul Soman
IT Infrastructure Specialist at Dynatrade LLC
We use Connect Tunnel for side-to-side VPN.
Read full review of SonicWall Connect Tunnel »
Jay Barwick
Vice President of Operations at River Mill Data Management, LLC
We used the product as a VPN for remote users. We are a small office with a single server (HP Proliant 360p)...
Read full review of SonicWall Netextender »
A.H.M. Amimul Ahsan
Managing director at Avalon Technology Ltd
My primary use case of Email Security is for email scanning. The solution checks for spam or phishing activities, as...
Read full review of SonicWall Email Security »
Darshil Sanghvi
Consultant at a tech services company
To deploy it as a proxy, we use this solution for content filtering, URL filtering, and solution filtering on the...
Read full review of SonicWall CFS »

Review 1 of 5

Customer Service

Santiago Castro
Network Architect at a sports company
Technical support was okay. We opened a couple of tickets, it was okay. They were fast and they fixed the issues.
Read full review of Radware Alteon »
Guillermo Correa
Cybersecurity Architect at a financial services firm
Technical support is very good. They respond rather quickly. We are happy with the amount of service they provide....
Read full review of Radware AppWall »
John Paredes
Network Architect at Corporación Nacional de Telecomunicaciones
Technical support is good, I would rate it a five out of five.
Read full review of Radware DefensePro »
RaynielBadiola
Technical Manager at Secur Links
As distributors, we also provide support to our clients. If there is a major problem, we can get assistance from...
Read full review of Radware AppWall »
Victor López Medina
Implementation Engineer at a comms service provider
Really, I don't have a need to contact technical support. The support materials are good enough and the product works...
Read full review of Radware DefensePro »
Samir Shah
CEO at Infinity Access Technologies Pvt Ltd
To some extent, we are satisfied with the technical support but it can be better- it can be much better.
Read full review of Radware AppWall »
RaynielBadiola
Technical Manager at Secur Links
The solution's technical support is excellent.
Read full review of Radware AppWall »
Preshit Lanjekar
Network SME at capgemini ltd
I have found the support for this solution to be very good.
Read full review of Radware Alteon »
AliasgarRangwala
System Engineer at Check Point Software Technologies
The customer support wasn't great but it was reasonable.
Read full review of Radware DefensePro »
Saurabh-Pal
Senior Security Specialist at ADA Software Re Engineering Services Pvt. Ltd.
The technical support is good and helpful.
Read full review of Radware Alteon »
RaynielBadiola
Technical Manager at Secur Links
The support provided is very knowledgeable. We do not need to use them much since, as a distributor, we are trained...
Read full review of Radware DefensePro »
Sumesh Kumar
Manager Cloud Security at a computer software company
Their support has been very good. We are quite pleased with their general capabilities. We tend to also handle issues...
Read full review of Radware Cloud WAF Service »
Muyideen Adewale
Information Systems Management Specialist at Mission Control NOC and Helpdesk Services
The technical support is okay. They are very accessible and they have different levels of services, depending on your...
Read full review of Radware DefensePro »
Maverick Hurley
Architect-Network Services-Global at Crown Castle USA
The technical support from Radware Alteon is wonderful. I rate the support from Radware Alteon a five out of five.
Read full review of Radware Alteon »
Anonymous User
Senior Engineer at a tech services company
Technical support is okay. I had some trouble in the registration account prior to deployment, but it was fixed. They...
Read full review of Radware DefensePro »
Anonymous User
SolArch2098 at a tech services company
Their tech support is fantastic. Their response time has been good.
Read full review of Radware DefensePro »
Anonymous User
Senior Solutions Architect
I haven't gotten a chance to work with technical support. I can't speak to their level of knowledge or their...
Read full review of Radware DefensePro »
Anonymous User
Intrusion Detection Specialist at Installazioni Impianti S.p.A
Sometimes it is useless in the analysis, especially if you specify that the device turns off or restarts by itself....
Read full review of Radware DefensePro »
Anonymous User
Director of consulting at a marketing services firm
My experience with technical support is that they were great. We also had engineers that know the product help to...
Read full review of Radware Alteon »
Anonymous User
Managing Director at a tech services company
All good.
Read full review of Radware Bot Manager »
Christian Ferranti
Chief Technology Officer at Euclidea
We've had zero problems.
Read full review of Radware Cloud Native Protector »
Harish Gupta
Head Of Operations at RAH InfoTech (P) Ltd
Radware's customer service is very good. My team always uses it. It's definitely something they need to improve on,...
Read full review of Radware DefensePro »
Raul Rawat
Senior consultant Cybersecurity
When we approached customer service and support with configuration-related issues and multiple cases of bugs in the...
Read full review of Radware Alteon »
Anonymous User
SOC Specialist at a tech services company
Technical support takes too long to respond. Sometimes you need a quick response. I would rate them a five out of ten.
Read full review of Radware Alteon »
Anonymous User
SecOps at a tech services company
We get good responses from them but not all of the responses solved the issue. I also tried to work with the customer...
Read full review of Radware AppWall »
Tao Tao
Manager
Their technical support is very good.
Read full review of Radware LinkProof »
Anonymous User
Business Solutions Representative at a tech services company
Technical support is excellent. I have a support technician who I can call 24/7.
Read full review of Radware DefensePro »
Anonymous User
Security Specialist at a insurance company
Technical support is okay, however, it could be better. We're not directly operating the device, and therefore don't...
Read full review of Radware DefensePro »
Anonymous User
User
It's been excellent. Recent support was very helpful.
Read full review of Radware Bot Manager »
RichardBRUN
Consultant at Altran Italia S.p.A.
We haven't contact technical support yet.
Read full review of Radware Alteon »

Review 1 of 30

Pawel Najsarek
Technical Support Engineer at Ingram Micro Sp. z o.o.
Technical support is very good. We are quite satisfied with the solution's support overall.
Read full review of SonicWall SMA »
Maheshbabu T
Project Manager at CGG
I rate SonicWall support eight out of 10. It's good.
Read full review of SonicWall SMA »
Katlego Phogole
Business Solutions Consultant at Call IT Services
Technical support has been good. SonicWall is very responsive when you input any issues.
Read full review of SonicWall Capture Advanced Threat Protection »
Darshil Sanghvi
Consultant at a tech services company
The technical support was very responsive.
Read full review of SonicWall NSa »
Bruce Bower
President
Technical support is very good. Sometimes it takes a little bit of time to get to them, but once you get to them...
Read full review of SonicWall TZ »
Hector Lopez
IT and Project Manager at Network Secure El Salvador
When we have gone to the vendor for support, I don't think that the quality was very good. I would rate the vendor...
Read full review of SonicWall NSa »
ArunKumar1
IT Administrator at a healthcare company
Their technical support is good. They are very helpful. I would rate them an eight out of ten.
Read full review of SonicWall TZ »
Jay Barwick
Vice President of Operations at River Mill Data Management, LLC
The lack of knowledge and failure to listen led to dramatically increased call time. Not much ever got resolved.
Read full review of SonicWall Netextender »
John Holbel
President at CMIT Solutions
Their technical support is very good. If I had to pick between the top three firewalls with all things being equal, I...
Read full review of SonicWall NSSP »
A.H.M. Amimul Ahsan
Managing director at Avalon Technology Ltd
We're satisfied with the customer support and so are our clients.
Read full review of SonicWall Email Security »
MuraliGovindarajan
Senior Manager at a insurance company
Since we have the local partner, technical support is fine. Whenever we open a case, we are supported well (both from...
Read full review of SonicWall Capture Advanced Threat Protection »
RENE MOLINA
CONSULTOR at COMOL S.R.L.
Technical support is very good.
Read full review of SonicWall TZ »
Sergi Pinto
Internet Manager at MICROBLAU SL
Technical support is great. They are helpful and responsive. We are quite happy with their capabilities.
Read full review of SonicWall NSa »
Nawapol Boonlerd
Information Security Engineer at BigFish Enterprise Ltd.
We are in Thailand and I'm very happy with the technical support.
Read full review of SonicWall SMA »
Balaraju K
Technical Lead at 64network security pvt ltd
Technical support is excellent.
Read full review of SonicWall NSa »
Enrique PerezAfonso
Business cybersecurity Specialist at Forlopd
The support is excellent
Read full review of SonicWall TZ »
Anonymous User
Pre Sales Security at a tech services company
I was able to contact the SonicWall technical support team a few times, but before I was able to talk to a support...
Read full review of SonicWall TZ »
Anonymous User
Information Technology Network Support Specialist at a hospitality company
I've had good experience with technical support.
Read full review of SonicWall TZ »
Anonymous User
Network & System Engineer at a construction company
Technical support is good.
Read full review of SonicWall NSa »
Anonymous User
Vice President & Chief Information Officer at a aerospace/defense firm
While the product is fine, I find that there is no support. We purchased a license renewal and have not been able to...
Read full review of SonicWall TZ »
Reggie Viljoen
IT Administrator at Sandton Radiology
I have not had to use technical support.
Read full review of SonicWall Capture Advanced Threat Protection »
Bishoy Habib
Senior Security Consultant. at Ingram Micro Inc.
We have had no interaction with their technical support.
Read full review of SonicWall NSa »
Anonymous User
Consultant at ZAM Food Industry Pvt Ltd
We have not been in contact with technical support. Our own IT team is managing our email security and have been able...
Read full review of SonicWall Email Security »
Anonymous User
Sr. Network Administrator at a tech vendor
SonicWall technical support is quite good. As with all contact with any technical support, I always document the...
Read full review of SonicWall NSa »
Anonymous User
Product Manager at a tech services company
They are good enough.
Read full review of SonicWall TZ »
ShaikSajid
Network & System Engineer at Construction Products Holding Co.
I've had a good experience with technical support.
Read full review of SonicWall TZ »
Keyur_Shah
Sr. Executive IT / DP at a financial services firm
It was difficult to contact technical support online.
Read full review of SonicWall TZ »
Anonymous User
IT Infrastucture - Cloud Admin at Primary S.A.
Customer Service: We use our Dell Partner who are slow, but efficient. Technical Support: Our Dell partner have great...
Read full review of SonicWall NSa »
Anonymous User
Creative Head/Director at a marketing services firm
Tech support is knowledgeable when it comes to clarifying a technical issue.
Read full review of SonicWall TZ »
Anonymous User
Technologist at Digifabshop (Hudson, NY)
Their technical support is excellent.
Read full review of SonicWall TZ »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.