Compare McAfee vs SonicWall

Orange County Rescue Mission, First Source, Michaels & Taylor, Green Clinic Health System, Aspire Chiltern Skills and Enterprise Centre, UnitedStack, Faith Lutheran College Redlands, Celtic Manor Resort, Star Kay White, Air Works, Unimat Life, NHS Yorkshire and Humber Commissioning Support (YHCS), Hutt City Council, Mato Grosso do Sul, Nspyre

SonicWall NSSP

Comlogic, Depaul, Hutt City Council

SonicWall NSv

Comlogic, Depaul, Hutt City Council

Popular Solutions

McAfee ePolicy Orchestrator

8 reviews

McAfee Complete Data Protection

7 reviews

McAfee Total Protection for Data Loss Prevention

6 reviews

SonicWall NSa

14 reviews

SonicWall TZ

13 reviews

SonicWall SMA

2 reviews

Top Industries

Financial Services Firm

16%

Computer Software Company

13%

Government

Manufacturing Company

Computer Software Company

16%

Comms Service Provider

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

VivekGupta7
DGM at a financial services firm
McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an...
Read full review of McAfee Web Protection [EOL] »
DavidJones7
Head of Content at Pharmaflow
At our organization, we use McAfee ePolicy Orchestrator to automate security alerts and mitigate threats. Our company...
Read full review of McAfee ePolicy Orchestrator »
VivekGupta7
DGM at a financial services firm
In the bank, there is a lot of confidential data. It is stored in various desktops and servers and over email also....
Read full review of McAfee Total Protection for Data Loss Prevention »
Wahidur Rahman
Senior Executive Officer at United Commercial Bank Limited
Our primary use case for this solution is activity, authentication, and scans for audit purposes and priority...
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
Abel Abenemi
IT Lead\Network Security Analyst at Oiltest Services Limited
Our company uses the solution to provide clients with network protection. We use EPO 5.10 and endpoint 10.7 for...
Read full review of McAfee Complete Data Protection »

Review 1 of 5

Vijay Mohan
Senior Manager INFOSEC AND Risk ASSESSMENT Engineering at Atlas Systems
It's a very good firewall – user-friendly and easy to configure, set the policies, and manage. I especially like how...
Read full review of SonicWall NSa »
Syed Taha
Information Security Manager at GLEEDS USA INC
I am still working with Sunny Core and using several solutions like SonicWall Firewall with NSM and Net Extender. I...
Read full review of SonicWall Global VPN Client »
Bob-Thomas
Virtual CIO/ CISO at Kyber Security

Read full review of SonicWall TZ »
Anonymous User
CEO at a recruiting/HR firm
The solution is predominantly for gateway-level protection. There are multiple filters now. In the past, these...
Read full review of SonicWall NSv »
CanbolatAydin
Product Manager at E-DATA TEKNOLOJİ
I use SonicWall Capture Client primarily for content filtering, asset management, reporting, and EDR/EPP purposes. It...
Read full review of SonicWall Capture Client »

Review 1 of 5

Customer Service

JohnBlack
Founder and CEO at Offset3, LLC
The technical support is good, but it isn't always specific. That's a problem in my industry; it's a highly...
Read full review of McAfee ePolicy Orchestrator »
Vivek Sathaye
Director at Benelec
The support from McAfee Total Protection for Data Loss Prevention could improve.
Read full review of McAfee Total Protection for Data Loss Prevention »
DavidJones7
Head of Content at Pharmaflow
Whenever an issue is raised by our company, the support team responds well and on time. The support team of McAfee...
Read full review of McAfee ePolicy Orchestrator »
MuhammadKhan1
Associate Manager IT at Hi-Tech Foods
My experience is very good with customer support. When I had an issue with the initial charges related to the setup,...
Read full review of McAfee Web Protection [EOL] »
Irshad Kazi
Lead Technical Consultant at ITC Infotech
I would rate tech support a five out of ten. When our company is in the process of resolving patching issues, and on...
Read full review of McAfee Complete Data Protection »
BernardLugalia
Cyber Security Engineer at a tech services company
The tool itself is great, but the technical support is not always perfect. There have been some support issues. When...
Read full review of McAfee ePolicy Orchestrator »
Kirolos Labeb
CyberSecurity Operations at EliteVAD
They are good and give quick responses. I rate it ten out of ten.
Read full review of McAfee ePolicy Orchestrator »
Vincent Watti
Owner at Network Technics & Systems Ltd
McAfee's technical support is a bit of a letdown. Also, there's no good support within our region. The people who are...
Read full review of McAfee ePolicy Orchestrator »
Shrikant Pillay
Service Management Consultant at Tata Consultancy
I've never had an issue with McAfee. I've never had to reach out to technical support.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
System Engineer at Inbox Business Technologies
Their support is really good. I would rate it a nine out of ten. I have never any issues with their support. They...
Read full review of McAfee ePolicy Orchestrator »
Eduardo Jassir
Cyber Security Coordinator at Gecelca SA E.S.P.
We receive technical support from the partner, and they are very good. We've never had to contact McAfee. We just...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Managing Director at a consultancy
Technical support is handled via our partner. They helped us implement and manage the solution. We go through them...
Read full review of McAfee MVISION Mobile »
SambhajiBhosale
Network Security Consultant at a tech services company
The technical support of McAfee is great.
Read full review of McAfee ePolicy Orchestrator »
Oliver Rodrigues
Senior Network Security Planning at Ooredoo Kuwait
I would rate technical support an eight out of ten. They do help to resolve issues quickly, but sometimes the...
Read full review of McAfee ePolicy Orchestrator »
Sanjit Achary
Senior Manager at a tech services company
We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
AVP - Information Security at a financial services firm
Technical support has been good. If I have ever needed assistance, I have been able to get some help.
Read full review of McAfee Web Protection [EOL] »
Gustavo Vila Verde
Sales Engineer at a tech vendor
Levels two and three of tech support is very good.
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
The technical support is good.
Read full review of McAfee Web Gateway Cloud Service »
Anonymous User
Lead Cyber Security Consultant at a security firm
The most important thing is how they enable our team. They provide us with good support during the pre-sales stages.
Read full review of McAfee Complete Data Protection »
Ilan Amir
Global IT Manager at a pharma/biotech company
I'm working with a security company called Intensity. After doing my own PoC, and also checking an IBM solution, I...
Read full review of McAfee Complete Data Protection »
Anonymous User
IT Security Specialist at a tech services company
Technical support is not too bad. They are quite mature and have experience with the product. We have not experienced...
Read full review of McAfee Application Control »
Anonymous User
Technical Engineer at a tech services company
Technical products are bound to get stuck due to the technical processes involved. Sometimes, certain new issues crop...
Read full review of McAfee ePolicy Orchestrator »
Amman Khan Mohammed
Senior System Engineer at a tech services company
I have opened a few cases with technical support and their support is good. It depends on what type of contract you...
Read full review of McAfee ePolicy Orchestrator »
Shaik Sayeed
Information Technology Solutions Manager at UBG
I think that the technical support can be improved. It should be cheaper, faster and more comprehensive as far as the...
Read full review of McAfee Total Protection for Data Loss Prevention »
Sabina C
Sr. IT Business Analyst at Citigroup
I didn't need to contact technical support for McAfee Total Protection.
Read full review of McAfee Total Protection for Data Loss Prevention »
Anonymous User
Technical Engineer at a tech services company
I had some technical issues, which were not known by the vendor itself.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Developer, shareholder at a hospitality company
Customer Service: I've never approached customer service with regards to this particular product. Technical Support:...
Read full review of McAfee Firewall Enterprise MFE [EOL] »
Anonymous User
Sr. Product Management Specialist at a comms service provider
The technical support is good, but it could be better.
Read full review of McAfee Vulnerability Manager for Databases [EOL] »
AdnanButt
Service Security Specialist
Technical support is good. We've been largely satisfied with them so far.
Read full review of McAfee Complete Data Protection »
Altaf Siddiqui
Network Engineer at IBoss Tech Solutions Pvt. Ltd
The solution's customer support team's response time is good. We raise the ticket on a support portal and communicate...
Read full review of McAfee Complete Data Protection »

Review 1 of 30

Rias Majeed
CTO at Exceed NetSec LLC
I would rate technical support a seven out of ten.
Read full review of SonicWall TZ »
Vijay Mohan
Senior Manager INFOSEC AND Risk ASSESSMENT Engineering at Atlas Systems
The customer service and support are excellent. It is 24/7, and we have a support center in India.
Read full review of SonicWall NSa »
LUIZ FERNANDO MARIANO SILVA
Data Office Protect - DPO at DATATRUSTY TECNOLOGIA
The technical support services are satisfactory.
Read full review of SonicWall Global VPN Client »
LUIZ FERNANDO MARIANO SILVA
Data Office Protect - DPO at DATATRUSTY TECNOLOGIA
We contact support if we need to reset passwords or check logs and format.
Read full review of SonicWall Capture Client »
Rich Hoult
President at Vector One IT Solutions
The technical support is good. However, there is a language barrier because their support is based out of India and...
Read full review of SonicWall TZ »
Atanu Ghosh
AVP-IT at SastaSundar
SonicWall provides good technical support.
Read full review of SonicWall Web Application Firewall [EOL] »
Fansa Kusuma
Network Security Engineer at PT Wahana Piranti Teknologi
My rating for the technical support and knowledge base for SonicWall Capture Client is five out of five because even...
Read full review of SonicWall Capture Client »
Muhammed Yasir
Director Information Systems at a transportation company
Good.
Read full review of SonicWall NSa »
Anonymous User
CEO at a recruiting/HR firm
I have been fortunate to work with a solution specialist company that consistently provided tech support. They...
Read full review of SonicWall NSv »
Reggie Viljoen
IT Administrator at Sandton Radiology
I have not had to use technical support.
Read full review of SonicWall Capture Advanced Threat Protection »
Manish Nalawade
Owner at It logic
Technical support is good and it is available online as well as offline.
Read full review of SonicWall NSa »
Anonymous User
Director Comercial at a tech services company
It is always there when we need it. They have a very good service.
Read full review of SonicWall NSa »
Darshil Sanghvi
Consultant at a tech services company
We've never had the need to reach out to technical support. For that reason, I can't really speak to how helpful or...
Read full review of SonicWall Netextender »
Darshil Sanghvi
Consultant at a tech services company
We contacted SonicWall for assistance with our deployment and they were very good.
Read full review of SonicWall Mobile Connect »
Anonymous User
Pre Sales Security at a tech services company
I was able to contact the SonicWall technical support team a few times, but before I was able to talk to a support...
Read full review of SonicWall TZ »
Michael Sleibi
IT Manager at Caritas Baby Hosptial
Technical support for this solution is great. When we ask questions they answer them quickly.
Read full review of SonicWall SMA »
Sergi Pinto
Internet Manager at MICROBLAU SL
Technical support is great. They are helpful and responsive. We are quite happy with their capabilities.
Read full review of SonicWall NSa »
Anonymous User
Head of IT at a engineering company
I never needed their support.
Read full review of SonicWall TZ »
Kenneth Eygenraam
Solutions Architect at Quartet Service Inc.
The technical support from SonicWall is good. However, if it were easier to access where you were not stuck in a...
Read full review of SonicWall NSa »
Anonymous User
Presales Manager
Level-3 technical support is good.
Read full review of SonicWall NSa »
Sadiq Abdulwahab
Network Administrator at N S PHARMACY SDN.BHD.
There is no support offered in my country. The closest options may be South Africa and Dubai, but with the time...
Read full review of SonicWall Email Security »
Katlego Phogole
Business Solutions Consultant at Call IT Services
Technical support has been good. SonicWall is very responsive when you input any issues.
Read full review of SonicWall Capture Advanced Threat Protection »
Anonymous User
IT Head at a construction company
I have never called support. I only called when we first purchased it, if I had a question. I have not found any...
Read full review of SonicWall NSa »
Anonymous User
Executive Project Manager at a non-profit
The support for SonicWall TZ is good.
Read full review of SonicWall TZ »
ITSuperv67
IT Supervisor at a construction company
Technical support has been fine. The last couple of times we've needed them, our issues were handled in a timely...
Read full review of SonicWall Capture Advanced Threat Protection »
Anonymous User
Network & System Engineer at a construction company
Technical support is good.
Read full review of SonicWall NSa »
JeffGrant
Vice President at a tech services company
While technical support is good, SonicWall had a recent layoff. This is a concern for us, because now we are missing...
Read full review of SonicWall Capture Advanced Threat Protection »
Darshil Sanghvi
Consultant at a tech services company
We've dealt with technical support in the past. They are okay. However, it does seem to take quite a while to resolve...
Read full review of SonicWall Capture Client »
ArunM4
Creative Head/Director at a marketing services firm
Tech support is knowledgeable when it comes to clarifying a technical issue.
Read full review of SonicWall TZ »
Anonymous User
DPO - Especialista em Proteção de Dados at a tech services company
We don't like the technical support much. There is a long wait time to get a response.
Read full review of SonicWall TZ »

Review 1 of 30

Technical Support

No Data Available

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