Compare ManageEngine vs X-Formation

ManageEngine

Based on 340 reviews.

X-Formation

Sample Customers

ManageEngine IT Asset Management

TRA

X-Formation LM-X License Manager

Skoda, Altair, Schindler, NASA, ABB, S-Frame Software, LUK

X-Formation License Statistics

Please see our customers' references: https://www.x-formation.com/media/testimonials

Popular Solutions

ManageEngine ServiceDesk Plus

17 reviews

ManageEngine Endpoint Central

18 reviews

ManageEngine OpManager

13 reviews

Top Industries

Educational Organization

29%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anil Rao
Vice President Delivery & Operations at Rezilyens
We primarily use ManageEngine ServiceDesk Plus to define and manage use cases. Compared to ServiceNow, it serves as a...
Read full review of ManageEngine ServiceDesk Plus »
Tanveer Khalid
Technical Consultant at Kidan
I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup...
Read full review of ManageEngine Site24x7 »
Md Abdul Hakim
System Engineer at Corporate Projukti Limited
We started using Microsoft Azure a couple of years ago, and now we're trying to use some management task manager...
Read full review of ManageEngine IT Asset Management »
Abrar Hussain Khan
Technology Lead at GMG
I use the solution to validate systems that are not patched and ensure security compliance. I conduct regular checks...
Read full review of ManageEngine Patch Manager Plus »
SahilRana
Manager - IT at Milliman
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

No Data Available

Customer Service

Md Abdul Hakim
System Engineer at Corporate Projukti Limited
Sometimes, IT issues arise like fraud blocking or service-related problems. When facing an issue, feedback is...
Read full review of ManageEngine IT Asset Management »
Ved Singh
Global Monitoring Lead at Stryker
The customer service and support team are good. However, we asked them to provide training to some of our team...
Read full review of ManageEngine OpManager »
Rimon Morcos
Network Security and Infrastructure Engineer at a tech services company
We have not used customer service and support.
Read full review of ManageEngine OpManager »
Julio Cesar De Faria Junior
IT Security Admin at MeedBr
I believe the customer support team at ManageEngine is excellent, providing timely assistance and helping us solve...
Read full review of ManageEngine Log360 »
ArunKumar1
IT Administrator at a healthcare company
I have not used the support from ManageEngine ServiceDesk Plus. Whenever there is any problem then I search online....
Read full review of ManageEngine ServiceDesk Plus »
Ajayi Oluwaseun
System administrator at Nigeria LNG Limited
The product's response is slow.
Read full review of ManageEngine OpManager »
Aymen Souliman
Network Engineer at a tech services company
The solution's technical support staff were helpful when I contacted them. It was easy to contact them, and they...
Read full review of ManageEngine OpManager »
Anonymous User
Engineering Technical Lead at a financial services firm
Customer support was great. They were helpful and always responded to my queries, and they help really quickly. I'm...
Read full review of ManageEngine Endpoint Central »
Anonymous User
VP of IT at a aerospace/defense firm
Their tech support has been talking to us about expanding features like integrations with Microsoft Teams. They've...
Read full review of ManageEngine SupportCenter Plus »
Anonymous User
IT Director at a manufacturing company
I have interacted with the technical support. It was not perfect, but it was good. I would rate the customer service...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
System Engineer at a engineering company
9/10
Read full review of ManageEngine Endpoint Central »
Nayef Hamzeh
IT Manager at cmc
Technical support has been very good.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Technical support has been horrible to deal with. It can take days to return your call if they return it at all. When...
Read full review of ManageEngine ServiceDesk Plus »
William Cochran
Senior Systems Engineer at Accurate Corrosion Control, Inc.
ManageEngine's tech support is really good. I didn't call them. I just emailed them, and they responded within an hour.
Read full review of ManageEngine ADSelfService Plus »
Anonymous User
Network Administrator at a media company
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two. This...
Read full review of ManageEngine Password Manager Pro »
Anonymous User
Senior Manager, Customer Services and Operational Support at a tech services company
Technical support is good. We have received very good support from them.
Read full review of ManageEngine ServiceDesk Plus »
Srijith Chandran
Senior Manager at a consultancy
The support we get from ManageEngine is good.
Read full review of ManageEngine Vulnerability Manager Plus »
Anonymous User
Head of Information Technology and Systems at a consumer goods company
Their technical support has been very helpful and is very good.
Read full review of ManageEngine SupportCenter Plus »
Anonymous User
CIO at ECGC LTD.
Our experience with the technical support for ManageEngine EventLog Analyzer was very good. They understood our...
Read full review of ManageEngine EventLog Analyzer »
Chui Lai
Financial lead at IC24 Ltd
They provide specialized support and PAMPC, application support, like a finance system. This is in addition to...
Read full review of ManageEngine Log360 »
MohammedShaheer
IT Administrator at Qatar Diyar
I rate the technical support an eight out of ten. They are good, but sometimes the developers in technical support...
Read full review of ManageEngine ADAudit Plus »
Anand Khandelwal
Global Service Delivery Manager at a computer software company
They are very good. The response that I get from the ManageEngine support is one of the things because of which I...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
CISO at a financial services firm
There has been nothing we needed to contact ManageEngine's technical support for. In terms of things we may have...
Read full review of ManageEngine IT360 »
Anonymous User
Governance And Compliance Administrator at a agriculture
We never had any issues. It's very straightforward, so there haven't been issues. It's deployed in-house on our...
Read full review of ManageEngine Exchange Reporter Plus »
Prashanth Magadi
Principal Engineer at a tech services company
The support from ManageEngine OpManager is awesome. When we raise a ticket we have a quick response. However, I do...
Read full review of ManageEngine OpManager »
Alastair Brand
MD at Thembanet
We've dealt with support in the past, and they were helpful and responsive. We had a few challenges where issues went...
Read full review of ManageEngine OpManager »
Anonymous User
Applications Specialist II at a government
I have not used it but from what I understand, their technical support is not that great.
Read full review of ManageEngine ServiceDesk Plus »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
ManageEngine has great customer support.
Read full review of ManageEngine Desktop Central MSP [EOL] »
Rodrigo Torres
CEO at AXIOVISTA spa
We have a very long relationship with ManageEngine development and support guys in India. We have direct access to...
Read full review of ManageEngine Applications Manager »
Anonymous User
IT Service Management Specialist at a tech services company
Their support is good.
Read full review of ManageEngine ServiceDesk Plus »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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