Compare ManageEngine vs X-Formation

ManageEngine

Based on 286 reviews.

X-Formation

Sample Customers

ManageEngine IT Asset Management

TRA

X-Formation LM-X License Manager

Skoda, Altair, Schindler, NASA, ABB, S-Frame Software, LUK

X-Formation License Statistics

Please see our customers' references: https://www.x-formation.com/media/testimonials

Popular Solutions

ManageEngine Endpoint Central

23 reviews

ManageEngine ServiceDesk Plus

23 reviews

ManageEngine OpManager

21 reviews

Top Industries

Educational Organization

30%

Computer Software Company

12%

Comms Service Provider

Financial Services Firm

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

CarlosPerez7
Director of IT at Health Choice Network, Inc.
In my experience, I have implemented it at four different companies including Banyan Health Systems, Jessie Trice...
Read full review of ManageEngine ServiceDesk Plus »
Stephen Naval
Sr Manager IT Infrastructure & Tech Development at a non-tech company
Our company is revamping our OU structure to standardize it across the board. The solution's GUI format translates...
Read full review of ManageEngine ADManager Plus »
Ved Singh
Global Monitoring Lead at Stryker
Our primary use case for the solution is monitoring all the infrastructure in our company.
Read full review of ManageEngine OpManager »
Prasanthraj PN
Sales Director at InnovationTQ
In our company, we use ManageEngine PAM360 for access control monitoring. In our company, ManageEngine PAM360 records...
Read full review of ManageEngine PAM360 »
Anonymous User
Sr Engineer Administrator at a university
It is basically an endpoint management solution. It is used for endpoint configuration and life cycle management of...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

No Data Available

Customer Service

Jaiveer Verma
System Engineer at Alethe consulting Pvt Ltd
Technical support has not been great. I haven't been pleased with their ability to assist when we need help. That...
Read full review of ManageEngine Endpoint Central »
Josh Stevens
Assistant Chief Administrator - Network Administrator at a retailer
The customer service is not very good. I find it to be awful. There are language barriers, and there are windows of...
Read full review of ManageEngine OpManager »
Istyak Ahmad
Security specialist at a computer software company
The support for the product is very good. They provided us the link for the product, we started the Windows server,...
Read full review of ManageEngine OpManager »
Aymen Souliman
Network Engineer at a tech services company
The solution's technical support staff were helpful when I contacted them. It was easy to contact them, and they...
Read full review of ManageEngine OpManager »
Prasanthraj PN
Sales Director at InnovationTQ
I am happy with the solution's technical support.
Read full review of ManageEngine PAM360 »
SanjayMishra
General Manager at SARJAK CONTAINER LINES PRIVATE LIMITED
The solution's technical support is very good. I rate the technical support a seven or eight out of ten.
Read full review of ManageEngine Endpoint Central »
Chris B
Manager of Information Technology at a engineering company
The technical support is great. The challenge is that sometimes support has to go back to development and the lead...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Head of Information Technology and Systems at a consumer goods company
Their technical support has been very helpful and is very good.
Read full review of ManageEngine SupportCenter Plus »
Anonymous User
Sr Engineer Administrator at a university
They should have a more global support channel.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Applications Specialist II at a government
I have not used it but from what I understand, their technical support is not that great.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
CISO at a financial services firm
There has been nothing we needed to contact ManageEngine's technical support for. In terms of things we may have...
Read full review of ManageEngine IT360 »
Jose Antonio Rivera Mora
IT Project Office Manager at Grupo Lala
I don't have direct access to their technical support. However, I am aware of some of the tickets that our clients...
Read full review of ManageEngine OpManager »
Anonymous User
Network Admin at a manufacturing company
Customer Service: Customer service is very good & polite. As I mentioned elsewhere, they should appoint more tech...
Read full review of ManageEngine Firewall Analyzer »
Anonymous User
Network Technician at a tech services company
Very happy with tech support but would like to see someone there on the weekends.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Technical Support at a computer software company
Technical support is very excellent actually.
Read full review of ManageEngine PAM360 »
Anonymous User
Director of Information Technology at a aerospace/defense firm
I haven't had very good support from those guys.
Read full review of ManageEngine Log360 »
Anonymous User
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Technical support has been horrible to deal with. It can take days to return your call if they return it at all. When...
Read full review of ManageEngine ServiceDesk Plus »
Munir Noor
System Security Engineer at a tech services company
They need to be more reactive. They play around the bush to get some time to provide you a proper solution. They are...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Monitoring Observability Specialist at a financial services firm
If you're dealing directly within the technical support team then they are pretty good.
Read full review of ManageEngine Applications Manager »
Dario Podhorski
System Administrator at Vodovod Osijek
Had no need for customer service or technical support.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Cloud Security Administrator at a wellness & fitness company
ManageEngine support is great.
Read full review of ManageEngine Firewall Analyzer »
Anonymous User
Global Infosec Lead at a tech services company
My experience with technical support has been good.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Senior Presales/Business Developement at a tech vendor
The technical support for ManageEngine is average. I rate the technical support a five or six out of ten. The support...
Read full review of ManageEngine Applications Manager »
Llahir Albar
Technical Solution Specialist at a security firm
Technical support isn't as good as it could be and is a service that needs work.
Read full review of ManageEngine OpManager »
Anonymous User
System Engineer at a engineering company
9/10
Read full review of ManageEngine Endpoint Central »
Sabry Salem
Remote IT Manager KSA at Andalusia Group
We don't require any support from the product since we have a good engineer.
Read full review of ManageEngine Endpoint Central »
Prashanth Magadi
Principal Engineer at a tech services company
The support from ManageEngine OpManager is awesome. When we raise a ticket we have a quick response. However, I do...
Read full review of ManageEngine OpManager »
Balint Alexandru
Software Engineer at Romsym Data
We've worked with support in the past. We have a partnership with them, so we are in contact often. If maybe a...
Read full review of ManageEngine Endpoint Central »
YassiaSavadogo
Network security architect at ARCEP
The ManageEngine technical support team is very available.
Read full review of ManageEngine OpManager »
Anonymous User
Director of Consulting at a tech services company
I would preface this by saying in general the FAQ's are pretty helpful. Overall the support system has been helpful...
Read full review of ManageEngine Endpoint Central »

Review 1 of 30

No Data Available

Technical Support

No Data Available

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