Compare ManageEngine vs Veeam Software

ManageEngine

Based on 363 reviews.

Veeam Software

Based on 597 reviews.

Latest Research

Buyer's Guide

ManageEngine Applications Manager vs. Veeam Data Platform

December 2025

Veeam Data Platform vs. ManageEngine Applications Manager

Updated: December 2025

Buyer's Guide

ManageEngine Applications Manager vs. Veeam Data Platform

December 2025

ManageEngine Applications Manager vs. Veeam Data Platform

Updated: December 2025

Sample Customers

ManageEngine Applications Manager

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity

Popular Solutions

ManageEngine ServiceDesk Plus

17 reviews

ManageEngine Endpoint Central

15 reviews

ManageEngine OpManager

12 reviews

Veeam Data Platform

38 reviews

Veeam Data Cloud for Microsoft 365

14 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at a tech services company
Overview ManageEngine Log360 serves as a comprehensive log management solution designed to provide organizations with...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at a comms service provider
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Aneesh Mangla
General Consultant at a tech services company
ManageEngine NetFlow Analyzer is an essential piece for anyone who wants to monitor their network because network...
Read full review of ManageEngine NetFlow Analyzer »
Charles A
Deputy Director at a healthcare company
We are using ManageEngine OpManager, password manager, desktops and endpoint management, and the services plus and a...
Read full review of ManageEngine OpManager »
SahilRana
Manager - IT at a financial services firm
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Rodrigo Hernandez
Head Cloud Services (Infra & Systems) at a tech services company
My main use case for Veeam Backup for AWS is to make a VM backup from my cloud to Veeam, which I use day-to-day.
Read full review of Veeam Backup for AWS »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Charles A
Deputy Director at a healthcare company
Support is moderate and requires improvement, especially on weekends when more support is needed.
Read full review of ManageEngine OpManager »
Prashanth Magadi
Principal Engineer at a financial services firm
The support from ManageEngine OpManager is awesome. When we raise a ticket we have a quick response. However, I do...
Read full review of ManageEngine OpManager »
AliImran
Network Administrator at a manufacturing company
Technical support from ManageEngine has never been utilized.
Read full review of ManageEngine ADManager Plus »
Bhavani Prasad Paragi
General Manager at a tech vendor
Recent improvements in customer support are noted, with better responsiveness and support quality experienced in the...
Read full review of ManageEngine Applications Manager »
PradeepKumar12
Team Lead at a comms service provider
Technical support is quite good but they are not very quick to respond. It takes time to resolve the ticket.
Read full review of ManageEngine ServiceDesk Plus »
Gabriel Clement
Lead IT Security and Remediation at a financial services firm
We have purchased a subscription for the solution's global technical support service. It enables patch updates at...
Read full review of ManageEngine OpManager »
Louis Iwhiwhu
Senior IT Specialist (SAP & Infrastructure) at a manufacturing company
I am a hundred percent satisfied with what I have. On local support, I would rate them a nine.
Read full review of ManageEngine Vulnerability Manager Plus »
Jadeja
Group Company IT Infrastructure IT Admin at a retailer
Support needs improvement. They totally realy on customers at present.
Read full review of ManageEngine Endpoint Central »
Gabriel Clement
Lead IT Security and Remediation at a financial services firm
I can do everything myself. But if I do contact them, they are always responsive and send helpful articles.
Read full review of ManageEngine Endpoint Central »
Vishal Rajavat
Security Operations Center Analyst at a tech services company
I have contacted technical support, and they solved a particular issue I was facing.
Read full review of ManageEngine Log360 »
Anonymous User
CISO at a financial services firm
There has been nothing we needed to contact ManageEngine's technical support for. In terms of things we may have...
Read full review of ManageEngine IT360 »
Anonymous User
Security & Network Specialist at a aerospace/defense firm
Customer Service: 4/5. Technical Support: 4/5.
Read full review of ManageEngine IT360 »
Anonymous User
IT Support Specialist at a transportation company
The support for this product could be improved. Their engineers have not yet solved some of our issues.
Read full review of ManageEngine ServiceDesk Plus »
Llahir Albar
Technical Solution Specialist at a security firm
The rating for support would be six out of ten for ManageEngine OpManager. Both the expertise and time response...
Read full review of ManageEngine OpManager »
Mohamed Sabry Elgendi
Cloud Solutions Architect at a philanthropy
The support team is responsive, but there is room for improvement.
Read full review of ManageEngine Desktop Central MSP [EOL] »
Abdulaziz Alghamdi
System Engineer at a transportation company
Support provides all the necessary guides and instructions on building, implementing, and deploying the Software...
Read full review of ManageEngine Endpoint Central »
Alen RoieTatco
AVP - ICT IT Operations at a healthcare company
The technical support for ManageEngine ServiceDesk Plus is good, considering it's partnered with a local company here...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Inside sales executive at a tech services company
The solution's customer support service is nice. They provide instant support. If required, they visit the premises...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Pre-Sales Engineer at a tech services company
The technical support for ManageEngine is good enough.
Read full review of ManageEngine SupportCenter Plus »
Suraj Pethkar
System Administrator at a media company
We've never needed to contact the technical support.
Read full review of ManageEngine OpManager »
Sampath Kumar K
IT infra Admin
Technical support from ManageEngine requires license information, official mail ID, and license status, which is...
Read full review of ManageEngine IT Asset Management »
Letsogile-Baloi
CEO at a comms service provider
ManageEngine has great customer support.
Read full review of ManageEngine Desktop Central MSP [EOL] »
Anonymous User
IT Security Officer at a mining and metals company
I have not been in contact with technical support, although my understanding is that it is fine and we are satisfied...
Read full review of ManageEngine ServiceDesk Plus »
JentleMathew
Network Security Architect at a financial services firm
The customer support is satisfactory.
Read full review of ManageEngine OpManager »
Christian-Torres
Desktop Engineer
The technical support team is good.
Read full review of ManageEngine IT Asset Management »
Anonymous User
Senior ICT Consultant
I would give technical support a rating of 8/10. Some questions were attended to by their main office. We did not...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
IT Director at a manufacturing company
I have interacted with the technical support. It was not perfect, but it was good. I would rate the customer service...
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Network engineer at a manufacturing company
I have made use of technical support and am certainly very satisfied with them.
Read full review of ManageEngine EventLog Analyzer »
Anonymous User
VP of IT at a aerospace/defense firm
Their tech support has been talking to us about expanding features like integrations with Microsoft Teams. They've...
Read full review of ManageEngine SupportCenter Plus »
Anonymous User
Senior IT Manager
The technical support is excellent.
Read full review of ManageEngine Endpoint Central »

Review 1 of 30

BartHeungens
IT Specialist at a tech services company
I am very happy with Veeam's support. They are good and very responsive.
Read full review of Veeam Data Cloud for Microsoft 365 »
Daniel Inyang
Technical Support Engineer at a tech services company
I have used the support from Veeam Backup for Office 365.
Read full review of Veeam Data Cloud for Microsoft 365 »
Joel Negrão Moreira
Presales Storage Solution Architect at a computer software company
Veeam's technical support is good, I'm not aware of any big issues with it.
Read full review of Veeam Data Platform »
Tasos Skaltsas
IT Systems Engineer at a maritime company
The technical support is very good. The one or two times that we needed something from technical support, they...
Read full review of Veeam Data Platform »
Irshad Kazi
Lead Technical Consultant at a computer software company
The support is not as good as we expect. Sometimes, we need to keep calling support. The line is busy. The support...
Read full review of Veeam Data Platform »
Youssef Hmani
Technical Assistant at a tech services company
There are processes needed to enhance support. Technical support is an area that needs improvement.
Read full review of Veeam Data Platform »
Anonymous User
Sr. Production Analyst at a logistics company
I needed support once and was satisfied with the service. I would rate their technical support a 10 out of 10.
Read full review of Veeam Data Platform »
Randall Carter
Senior Technical Consultant at a tech services company
I've been very, very pleased with the Veeam software tech support. When you call in, you actually get a live person...
Read full review of Veeam Data Platform »
Anonymous User
Data Center Expert
Veeam support is pretty good but has degraded somewhat as they have grown. Not surprising as this happens to every...
Read full review of Veeam Data Platform »
Anonymous User
IT ADS Section Manger
Customer Service: Acceptable Technical Support: Acceptable
Read full review of Veeam Data Platform »
Anonymous User
Network Operations Manager at a educational organization
That ReFS issue was one of the things that I had with technical support. For the most part they have been very...
Read full review of Veeam Data Platform »
Anonymous User
Backup Engineer at a tech services company
The support from Veeam Cloud Connect is very good. I am satisfied.
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
System Engineer at a healthcare company
Customer Service: The customer service is excellent! Technical Support: Technical support is fantastic. Not only do...
Read full review of Veeam Data Platform »
Anonymous User
Director at a printing company
I would say it is good. I'm trying to remember when the last time was that I had to call technical support. I think...
Read full review of Veeam Data Platform »
Anonymous User
Network Engineer at a financial services firm
Customer Service: Never had to use them – that’s a good sign. Technical Support: Never had to use them – that’s a...
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a tech services company
Customer Service: They have taken care of our needs, and been there each step of the way for us, so I would rate it...
Read full review of Veeam Data Platform »
Anonymous User
Technical Operations Team Lead - EU at a tech services company
I haven’t dealt with Veeam support, but my team say that tech support is decent and the skill varies significantly...
Read full review of Veeam Data Platform »
Pedro Martins
Consultant at a integrator
Our local support team for Veeam is composed of four technical members who assist with support across the board. In...
Read full review of Veeam Data Platform »
Ahmed Faiz
Consultant at a tech services company
I did not have personal dealings with tech support. One of the IT managers did.
Read full review of Veeam Data Platform »
Anonymous User
Sr. security/system engineer at a media company
Customer Service: It is very good. Technical Support: Technical support is also very good.
Read full review of Veeam Data Platform »
Anonymous User
President at a tech consulting company
Customer Service: 9 out of 10 Technical Support: 9 out of 10
Read full review of Veeam Data Platform »
Anonymous User
Managing Director/ VP of Sales at a tech services company
Technical support has been good. We haven't had any issues really.
Read full review of Veeam Data Platform »
Ismail Kücük
IT System Engineer at a wholesaler/distributor
The customer support is outstanding. Whenever I open a case, there is always a prompt and highly effective real-time...
Read full review of Veeam Data Platform »
Martin Potgieter
IT Director at a financial services firm
Nutanix technical support is excellent. You can't get better. You won't get better.
Read full review of Veeam Data Platform »
Anonymous User
Product Manager - Netapp at a computer software company
I have contacted them, and they are good.
Read full review of Veeam Data Cloud for Microsoft 365 »
Ben Ndunda
IT Support at a financial services firm
I have not been in contact with technical support.
Read full review of Veeam Data Platform »
Anonymous User
Senior System Engineer
Customer Service: Veeam customer service is top notch. Previously I have worked closely with them to request...
Read full review of Veeam Data Platform »
Anonymous User
Senior Infrastructure Engineer at a financial services firm
Technical support is excellent.
Read full review of Veeam Data Platform »
Anonymous User
IT Executive at a tech services company
I consider the solution's technical support to be excellent, perfect.
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a insurance company
We haven't really needed to contact customer service.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.