Compare ManageEngine vs Seqrite

ManageEngine

Based on 364 reviews.

Seqrite

Based on 28 reviews.

Sample Customers

ManageEngine Mobile Device Manager Plus

Iskcon Temple, Pearl Public School District, Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

ManageEngine Endpoint Central

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

HawkkEye mSuite

Fino Payments Bank, Akij Group, Dhanush Infotech

Popular Solutions

ManageEngine ServiceDesk Plus

17 reviews

ManageEngine Endpoint Central

15 reviews

ManageEngine OpManager

12 reviews

Seqrite Endpoint Security

5 reviews

Seqrite Antivirus

1 reviews

Seqrite Endpoint Security Cloud

1 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

16%

Manufacturing Company

11%

Comms Service Provider

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at a tech services company
Overview ManageEngine Log360 serves as a comprehensive log management solution designed to provide organizations with...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at a comms service provider
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Aneesh Mangla
General Consultant at a tech services company
ManageEngine NetFlow Analyzer is an essential piece for anyone who wants to monitor their network because network...
Read full review of ManageEngine NetFlow Analyzer »
Charles A
Deputy Director at a healthcare company
We are using ManageEngine OpManager, password manager, desktops and endpoint management, and the services plus and a...
Read full review of ManageEngine OpManager »
SahilRana
Manager - IT at a financial services firm
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

Sandeep_Maurya
Manager, Information Technology at a legal firm
I use the solution in my company as an antivirus and for the DLP logs, so it is helpful if there is data loss as it...
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at a non-profit

Read full review of Seqrite Endpoint Security Cloud »
Rishad Ahmed
Network Security Engineer at a non-profit
We use the solution for security.
Read full review of Seqrite Antivirus »
Arvind -Kumar
Head IT at a tech services company

Read full review of Seqrite UTM »

Review 1 of 4

Customer Service

Md Abdul Hakim
System Engineer at a tech services company
The support system is very good. We don't encounter any horrible issues, and it is well handled.
Read full review of ManageEngine EventLog Analyzer »
Kimberly Brock
Technical Security Engineer & Data Governance at a computer software company
The customer service and support team was good.
Read full review of ManageEngine ADSelfService Plus »
Hussein Taha
IT Enterprise System Administrator at a government
I rate the technical support a seven out of ten. We have been using the solution for almost a year and haven't faced...
Read full review of ManageEngine ADManager Plus »
Sankar Bera
Sr. Service Architect at a tech vendor
The information regarding customer service is based on feedback from colleagues, not personal experience.
Read full review of ManageEngine ServiceDesk Plus »
Edgar Serrano
Director of Information Technology at a non-profit
Technical support is poor. Sometimes I needed to look for my own solution on my own time as support was not able to...
Read full review of ManageEngine Endpoint Central »
Burak Karakurt
Consultant at a manufacturing company
Technical support is exceptional in Turkey. Our local support team is a distributor and they offer very good support.
Read full review of ManageEngine Log360 »
Karthik G
Enterprise Pre-sales Specialist at a manufacturing company
I would give ManageEngine support 10 out of 10 because they've been helpful in terms of integrations. If there is an...
Read full review of ManageEngine ADAudit Plus »
VENKATESHREDDY
Associate IT Director at a tech services company
The solution's technical support team is very responsive and straightforward based on our SLAs.
Read full review of ManageEngine OpManager »
Bhavani Prasad Paragi
General Manager at a tech vendor
Recent improvements in customer support are noted, with better responsiveness and support quality experienced in the...
Read full review of ManageEngine Applications Manager »
Md Abdul Hakim
System Engineer at a tech services company
Their support is very efficient. We have deployed between thirty and forty products, particularly for enterprise...
Read full review of ManageEngine ADAudit Plus »
Ajayi Oluwaseun
System administrator at a energy/utilities company
The tool's tech support should be faster.
Read full review of ManageEngine Applications Manager »
Abbasi Poonawala
Chief Enterprise Architect at a financial services firm
I am quite satisfied with the customer support. They have bigger support teams available and the routing to the...
Read full review of ManageEngine Endpoint Central »
Ossama Arab
Project Coordinator at a venture capital & private equity firm
The customer service and support are okay.
Read full review of ManageEngine Applications Manager »
Aneesh Mangla
General Consultant at a tech services company
ManageEngine has great support. This is an Indian tool with support teams in Chennai. We operate out of Delhi, and...
Read full review of ManageEngine NetFlow Analyzer »
Shibu Babuchandran
Regional Manager/ Service Delivery Manager at a tech services company
If you have any issues with implementation, support is available to help. Technical support is rated a nine out of ten.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Product Manager IT Management & Io T Solutions at a tech services company
Technical support is excellent.
Read full review of ManageEngine Applications Manager »
Alastair Brand
MD at a recruiting/HR firm
We've dealt with support in the past, and they were helpful and responsive. We had a few challenges where issues went...
Read full review of ManageEngine OpManager »
Anonymous User
Senior Information Technology Specialist at a philanthropy
Their tech support was pretty good. For any issues we had, they'd come in and work with us and get them resolved...
Read full review of ManageEngine OpManager »
Euler Monteza
Coordinador de Servicios Tecnológicos at a legal firm
I haven't had the chance to contact technical support. Maybe the person in our Colombia headquarters who worked with...
Read full review of ManageEngine ServiceDesk Plus »
Varun R
IT specialist at a media company
The support isn't as good as it could be. We need it to be better. When we send requests, we find it takes too much...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Network Administrator at a government
I had an issue while I was trying to customize a report. I contacted the support and they were very responsive and...
Read full review of ManageEngine EventLog Analyzer »
Jai S
Student at a non-tech company
Customer service and support have everything. It is quite comprehensive and amazing.
Read full review of ManageEngine OpManager »
Chui Lai
Financial lead at a healthcare company
They provide specialized support and PAMPC, application support, like a finance system. This is in addition to...
Read full review of ManageEngine Log360 »
Anonymous User
Senior Presales/Business Developement at a tech vendor
The technical support for ManageEngine is average. I rate the technical support a five or six out of ten. The support...
Read full review of ManageEngine Applications Manager »
Anonymous User
IT Engineer at a healthcare company
We maintain ourselves, but if there is something beyond our knowledge, then we contact technical support.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Senior System Administrator at a tech services company
While you can live chat with technical support, they are only available for maybe seven or eight hours a day. If you...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Administrador Sistemas VMware at a tech services company
We also contacted the support team from the Desktop Central in this case ManageEngine. I don't remember well what was...
Read full review of ManageEngine Desktop Central MSP [EOL] »
Anonymous User
Projects, Functional Development Engineer at a government
I have contacted the technical support team of the tool a few times. The solution's technical support is fast to...
Read full review of ManageEngine Endpoint Central »
Jai S
Student at a non-tech company
We are satisfied with the support team.
Read full review of ManageEngine ADManager Plus »
Gamal Elsabbagh
IT Engineer at a transportation company
Technical support has been very good. They respond on the same day, and if the issue persists they are agile and...
Read full review of ManageEngine ServiceDesk Plus »

Review 1 of 30

Sandeep_Maurya
Manager, Information Technology at a legal firm
I contacted the product's support team to discuss NAS storage-related issues, and it took them three to four weeks to...
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at a non-profit
Support is very good.
Read full review of Seqrite Endpoint Security Cloud »
Louis Iwhiwhu
Senior IT Specialist (SAP & Infrastructure) at a manufacturing company
Technical support is good. They have a platform online where you can reach out to technical support.
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at a tech company
The tool's tech support is responsive, and I have no complaints about them.
Read full review of Seqrite Antivirus »
Nisar Ahmed Bellary
Senior Executive Talent Acquisition at a computer software company
My company has used Seqrite's technical support multiple times in the past. Based on my observation, Seqrite's...
Read full review of Seqrite Endpoint Security »
Rishad Ahmed
Network Security Engineer at a non-profit
The solution has no issues currently, but if I have trouble, I raise the ticket, and their technical team quickly...
Read full review of Seqrite Endpoint Security »
RamRaju
Cofounder & Director of Operations at a tech company
The customer service has a good team. In India, they have a good contact center who are responsive and good.
Read full review of Seqrite Endpoint Security »
ManishKumar14
DGM IT at a manufacturing company
The solution’s technical support is satisfactory.
Read full review of Seqrite Endpoint Security »
Vineet Mampilly
Head Of Information Technology at a financial services firm
The technical support is good.
Read full review of Seqrite Endpoint Security »
Anonymous User
Founder And Sales Force Architect at a tech vendor
There is zero support. They will blame you, say that your machine is faulty, or your internet is faulty, but "there...
Read full review of Seqrite Endpoint Security »
Arvind -Kumar
Head IT at a tech services company
The customer service and support are not bad. It is okay.
Read full review of Seqrite UTM »
Anonymous User
Manager IT at a healthcare company
We have not needed to use technical support, we were able to handle everything ourselves.
Read full review of Seqrite Endpoint Security »
Anonymous User
Solutions Architect at a tech services company
We have yet to escalate questions to technical support. However, during the procurement cycle, we did find the...
Read full review of Seqrite Endpoint Security »
Viji Velayudhan
Assistant Manager at a marketing services firm
The solution's tech support team is good.
Read full review of Seqrite Endpoint Security »
Anonymous User
IT Manager at a manufacturing company
Technical support is weak and has trouble solving issues. Every time we contact support, they communicate remotely...
Read full review of Seqrite Endpoint Security Cloud »
Abhishek Darekar
Information Security Manager at a financial services firm
I have not needed technical support.
Read full review of Seqrite Endpoint Security »
Emeliano Torralba
IT analyst at a security firm
I did contact the solution's technical support team. It was included in the proposal stating that Seqrite Endpoint...
Read full review of Seqrite Endpoint Security »
Shalabh Nigam
IT Service & Support Lead at a tech consulting company
Support is locally managed in a call center in India. Once an issue is submitted, they are very proactive in...
Read full review of Seqrite Endpoint Security »
HarpritSingh
Assistant It Manager at a hospitality company
Seqrite's technical support is satisfactory.
Read full review of Seqrite Endpoint Security »

Review 1 of 19

Technical Support

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