Compare ManageEngine vs Segura

ManageEngine

Based on 363 reviews.

Segura

Based on 2 reviews.

Sample Customers

ManageEngine Log360

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation

ManageEngine Key Manager Plus

Sapphire Systems

senhasegura Certificate Management

Liberty Siguros, SulAmerica, DATAPREV, TIM, Telefonica

senhasegura SSH Key Management

Liberty Siguros, SulAmerica, DATAPREV, TIM, Telefonica

senhasegura Behavior Analysis

Liberty Siguros, SulAmerica, DATAPREV, TIM, Telefonica

Popular Solutions

ManageEngine ServiceDesk Plus

17 reviews

ManageEngine Endpoint Central

15 reviews

ManageEngine OpManager

12 reviews

senhasegura Access Management

0 reviews

senhasegura SaaS

1 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

Government

Financial Services Firm

11%

Comms Service Provider

Government

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at a tech services company
Overview ManageEngine Log360 serves as a comprehensive log management solution designed to provide organizations with...
Read full review of ManageEngine Log360 »
Mostafiz Miah
Sr. Presales & Technical Lead at a comms service provider
My main use case for ManageEngine ServiceDesk Plus is to record the day-to-day customer requests and incidents or any...
Read full review of ManageEngine ServiceDesk Plus »
Aneesh Mangla
General Consultant at a tech services company
ManageEngine NetFlow Analyzer is an essential piece for anyone who wants to monitor their network because network...
Read full review of ManageEngine NetFlow Analyzer »
Charles A
Deputy Director at a healthcare company
We are using ManageEngine OpManager, password manager, desktops and endpoint management, and the services plus and a...
Read full review of ManageEngine OpManager »
SahilRana
Manager - IT at a financial services firm
We primarily use ManageEngine Endpoint Central for patch management. We still have around 300 servers, all of them...
Read full review of ManageEngine Endpoint Central »

Review 1 of 5

Movses Bagheryan
IT Security Consultant at a retailer
I use the solution in my company as a PAM tool. For privileged access management, there are tools like senhasegura...
Read full review of senhasegura SaaS »
Mohanned Wael
Solution Consultant at a tech services company
We use the solution to organize our passwords and manage our credentials without accounts.
Read full review of senhasegura Access Management »

Review 1 of 2

Customer Service

Ameen Ahsan
Lead - IT Helpdesk at a financial services firm
How ManageEngine works is they have partner support. In my region, they have only one partner. If my understanding is...
Read full review of ManageEngine Endpoint Central »
Vishal Rajavat
Security Operations Center Analyst at a tech services company
I have contacted technical support, and they solved a particular issue I was facing.
Read full review of ManageEngine Log360 »
Donathon Ong
Head of Infrastructure at a financial services firm
It took me some time to learn the tool. However, the support is awesome. Whenever I've met with some problem, I will...
Read full review of ManageEngine Desktop Central MSP [EOL] »
Waleed Omar
Information Security Specialist at a educational organization
The technical support from ManageEngine Patch Manager Plus is helpful. On a scale from 1 to 10 for support, I would...
Read full review of ManageEngine Patch Manager Plus »
Hussein Taha
IT Enterprise System Administrator at a government
I rate the technical support an eight out of ten.
Read full review of ManageEngine ADSelfService Plus »
Stephen Naval
Sr Manager IT Infrastructure & Tech Development at a non-tech company
Support has been okay so far. It really depends on the staff person and whether they are proactive with regard to...
Read full review of ManageEngine ADManager Plus »
Jaiveer Verma
System Engineer at a tech services company
Technical support has not been great. I haven't been pleased with their ability to assist when we need help. That...
Read full review of ManageEngine Endpoint Central »
Mohamed Najeem
System Administrator at a recruiting/HR firm
When it comes to technical support, it depends upon the contract you have. ManageEngine's chat team provides support....
Read full review of ManageEngine ServiceDesk Plus »
Abrar Hussain Khan
Technology Lead at a retailer
Customer service and support are excellent, with a perfect score of ten out of ten. The support team is easily...
Read full review of ManageEngine Patch Manager Plus »
Anonymous User
Solutions Architect
Customer Service: Excellent. They have a local partner in the Philippines, ITG, who provides primary support. They...
Read full review of ManageEngine Applications Manager »
Anonymous User
Projects, Functional Development Engineer at a government
I have contacted the technical support team of the tool a few times. The solution's technical support is fast to...
Read full review of ManageEngine Endpoint Central »
Samuel Migiro
IT Officer at a media company
Support was good. Anytime we raised issues, we got instant feedback. We didn't have to wait too long.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Team Lead at a tech services company
Customer Service: Excellent Technical Support: Excellent
Read full review of ManageEngine OpManager »
Vinod Pardeshi
Assistant Manager - IT at a construction company
Technical support has been good and we've been satisfied with their level of service. They have a good inbuilt chat...
Read full review of ManageEngine Endpoint Central »
AmerSyed
Infrastructure Lead at a real estate/law firm
I require support from time to time and usually write to them for assistance. While they are generally good, there...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Head of IT at a financial services firm
We received satisfactory responses to a few questions my company raised with the solution's technical support. We...
Read full review of ManageEngine ServiceDesk Plus »
Fredrick-Massawe
System Administrator at a non-tech company
I have not found any difficulty in using the app, so I don't know how the technical quality is on their support. We...
Read full review of ManageEngine OpManager »
Anonymous User
Applications Specialist II at a government
I have not used it but from what I understand, their technical support is not that great.
Read full review of ManageEngine ServiceDesk Plus »
Anonymous User
Network Admin at a manufacturing company
Customer Service: Customer service is very good & polite. As I mentioned elsewhere, they should appoint more tech...
Read full review of ManageEngine Firewall Analyzer »
Anonymous User
Head of Information Technology and Systems at a consumer goods company
Their technical support has been very helpful and is very good.
Read full review of ManageEngine SupportCenter Plus »
Louis Chung
IT Projects Manager at a energy/utilities company
We haven't had to contact their technical support. So far this solution is working well and doing what it's supposed...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Security & Network Specialist at a aerospace/defense firm
Customer Service: 4/5. Technical Support: 4/5.
Read full review of ManageEngine IT360 »
Anonymous User
IT Support Engineer at a tech services company
Rating the technical support on a scale of one through ten where ten is the best, I would have to give it less than...
Read full review of ManageEngine SupportCenter Plus »
Anonymous User
Sr Engineer Administrator at a university
They should have a more global support channel.
Read full review of ManageEngine Endpoint Central »
Anonymous User
Quality Management at a financial services firm
We have local technical support. We don't call ManageEngine. Our technical support will relay our question to the...
Read full review of ManageEngine ServiceDesk Plus »
Jagr R
Solution Architect at a manufacturing company
The customer service and support for ManageEngine PAM360 are very good. On a scale from one to ten, I would rate the...
Read full review of ManageEngine PAM360 »
Anonymous User
Lead IT Infrastructure Specialist at a manufacturing company
I have found customer service to be very responsive. I have had a couple of issues over the years and on one occasion...
Read full review of ManageEngine Endpoint Central »
Anonymous User
Network Technician at a tech services company
Very happy with tech support but would like to see someone there on the weekends.
Read full review of ManageEngine Endpoint Central »
JentleMathew
Network Security Architect at a financial services firm
The customer support is satisfactory.
Read full review of ManageEngine OpManager »
Kris S, MIITP CITPNZ
Product Manager at a tech services company
Customer service is very knowledgeable. There is no doubt about it because ManageEngine's workforce has been built...
Read full review of ManageEngine Desktop Central MSP [EOL] »

Review 1 of 30

Movses Bagheryan
IT Security Consultant at a retailer
The solution's technical support is very responsive and fast. I rate the technical support a nine out of ten.
Read full review of senhasegura SaaS »
Mohanned Wael
Solution Consultant at a tech services company
I had a problem during deployment and had to speak with their technical team. They were very helpful, and one of the...
Read full review of senhasegura Access Management »

Review 1 of 2

Technical Support

No Data Available

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