Compare Exabeam vs TIBCO

Exabeam

Based on 223 reviews.

TIBCO

Based on 214 reviews.

Latest Research

Buyer's Guide

LogLogic vs. LogRhythm SIEM

September 2025

LogLogic vs. LogRhythm SIEM

Updated: September 2025

Buyer's Guide

LogLogic vs. LogRhythm SIEM

September 2025

LogRhythm SIEM vs. LogLogic

Updated: September 2025

Sample Customers

LogRhythm SIEM

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill

Exabeam

Hulu, ADP, Safeway, BBCN Bank

LogLogic

Astrium, Cerner, Children's Hospital, Effiage, Lavego, Plantronics, Skipton Building Society, The Body Shop, The Lowry, University of Manitoba

Popular Solutions

14 reviews

9 reviews

4 reviews

7 reviews

6 reviews

3 reviews

Top Industries

Financial Services Firm

13%

Computer Software Company

10%

Manufacturing Company

Government

Financial Services Firm

18%

Computer Software Company

10%

Manufacturing Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Stephen-Armstrong
Cyber Security Analyst at Capgemini
I use Exabeam for it's end-to-end detection and it's user event behavioural Analytics, i find it a useful SIEM for...
Read full review of Exabeam »
AshishDubey
Product manager at Tata Communications Ltd
Right now, in our company's back-end, we use a platform from an MSSP that provides LogRhythm. Our site was initially...
Read full review of LogRhythm Axon [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
LogRhythm NetMon can be useful if someone wants to look into something apart from network behavior analysis, like DPA...
Read full review of NetMon »
SaiKrishna2
Cyber Security Analyst at Diyar United Company
I am not directly a partner with LogRhythm SIEM, but I work for a company that offers all kinds of solutions,...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at MDS
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine...
Read full review of LogRhythm UEBA [EOL] »

Review 1 of 5

AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
TIBCO Cloud API Management is used for various purposes, such as in the case of the Apple Watch. When a subscriber...
Read full review of TIBCO Cloud API Management »
Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Anonymous User
Associate Director at a financial services firm
My basic role in this entire process is in terms of QA, and ours is a data management use case. TIBCO EBX is moreover...
Read full review of TIBCO EBX »
ChristopherLebuso
Software Developer at Telkom Mobile
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »
IshtiaqueAli
Data Scientist at NUCES
Mainly, we've been using it for different reports and dashboarding purposes for different stakeholders, such as the...
Read full review of TIBCO Spotfire »

Review 1 of 5

Customer Service

AYOUB ECH-CHKAF
Security Operations Center Analyst (L2 at Thales
The solution's technical support team is good.
Read full review of Exabeam »
Nebojsa Antic
Information Technology Security Engineer at a tech consulting company
The solution technical support team provides quick answers to any request. The team's knowledge and way of resolving...
Read full review of LogRhythm SIEM »
Azhar Iqbal
Sr security information engineer at COMMTEL
The technical support for LogRhythm SIEM is good.
Read full review of LogRhythm SIEM »
Subhash Sreenivasan
Head of Professional Services at NiyoSecure
We have specialists, and whenever we need technical support, we can easily get it.
Read full review of LogRhythm SIEM »
AshishDubey
Product manager at Tata Communications Ltd
Apart from the response delay, the solution's technical support is good. My company has opted to take dedicated time...
Read full review of LogRhythm Axon [EOL] »
AshishDubey
Product manager at Tata Communications Ltd
I have personally not reached out to the solution's technical support. I rate the technical support a seven out of ten.
Read full review of LogRhythm NDR [EOL] »
Aniruddh Kurundkar
Lead Consultant at Neutrino Tech Systems
Exabeam provided great support and helped us overcome any problems and obstacles we faced, especially when we had...
Read full review of Exabeam »
Joseph W.
System Administrator at GOLDENWEST FEDERAL CREDIT UNION
Initially, tech support was a solid ten out of ten when we first started. Over the last couple of years, they have...
Read full review of LogRhythm SIEM »
Muhammad Hanif
Cyber Security Senior Consultant at Inspira Enterprise
Technical support for LogRhythm is not strong, rated five out of ten.
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Officer at a insurance company
As the Security Officer of the organization, I don't have to interact with them directly. My team has found that...
Read full review of LogRhythm SIEM »
Wadson Fleurigene
Information Security Engineer at Seminole Tribe of Florida
Technical support could use a little work in the terms of responding back. The feedback that we received is they do...
Read full review of LogRhythm SIEM »
Alex Wood
Systems CSO at a manufacturing company
Technical support is not bad. The lower-level, first-line support is not always great, but if we can get to the right...
Read full review of LogRhythm SIEM »
Anonymous User
Lead Specialist - Information Security at a hospitality company
I love the tech support people. Everyone I have worked with knows their stuff, which is great. I have worked with...
Read full review of LogRhythm SIEM »
MonsurAhmed
Manager at Meghna Bank
LogRhythm's support team isn't responsive enough - it's common to wait a day or two for someone to deal with a case.
Read full review of NetMon »
Anonymous User
Security Architect at a leisure / travel company
They're pretty good. Sometimes I wish they would be a little bit quicker getting back to you, at least when you open...
Read full review of LogRhythm SIEM »
Kevin Merolla
Global Security Manager at Chart Industries Inc
Customer Service: I can't say enough about LogRhythm's tech teams, the staff, the SEs, and even my CRM. They have all...
Read full review of LogRhythm SIEM »
SANJAI BOSCO
Technology Solutions Head at MANTRA TECHNOLOGIES LTD
The support is quite good. We haven't had any challenges. Initially, there was something that they requested, so we...
Read full review of LogRhythm SIEM »
Anonymous User
Director Of Infrastructure And Security
It is very good. LogRhythm has also contributed some sales engineers to help us, We have also participated in a...
Read full review of LogRhythm SIEM »
Nouman Khan
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
Technical support is okay. It's not great. The problem is being able to reach the right people at the right time....
Read full review of LogRhythm UEBA [EOL] »
Bavan Balakrishnan
Senior SOC Developer at XVE Security
The solution’s technical support is good.
Read full review of Exabeam »
Anonymous User
Senior Network Systems Engineer at a non-profit
Great, you have almost the service-desk model, where you're going to get a live person. They're going to answer the...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Analyst at Aims Community College
It is really good. I've had a few interactions with them. The first was really good. The second one, he was good, but...
Read full review of LogRhythm SIEM »
Anonymous User
Information Security Engineer at a tech vendor
Customer Service: I have been very pleased with customer service. I have only had to contact my CS a couple of times,...
Read full review of LogRhythm SIEM »
Anonymous User
Works at a aerospace/defense firm
Customer Service: 10 out of 10. They are fast to answer any tickets or questions I have had. Technical Support: 10...
Read full review of LogRhythm SIEM »
Anonymous User
Chief Security Officer at Optomany
The feedback I get from the analysts in the team is the first-line support is your traditional first line support,...
Read full review of LogRhythm SIEM »
Anonymous User
Operations Team Lead at Mary Kay Inc
The Professional Services as well as the general support has been phenomenal. They're very attentive to our needs....
Read full review of LogRhythm SIEM »
Anonymous User
Junior Information Security Analyst at a financial services firm
It's awesome.
Read full review of LogRhythm SIEM »
Anonymous User
Senior Security Analyst at a energy/utilities company
I have used a lot of tech support, and I think it's the best out of other SIEMs that I have worked with: McAfee ESM...
Read full review of LogRhythm SIEM »
Anonymous User
Security Analyst at a retailer
Very knowledgeable, though I wouldn’t say proactive. When you speak with technical support you don’t actual speak...
Read full review of LogRhythm SIEM »
Hanan Syed
Senior Cyber Cons at MDS
The response time is the issue at hand and needs improvement.
Read full review of LogRhythm UEBA [EOL] »

Review 1 of 30

ILGAR SARIJANLI
Head of Analitics and Data Management at Bank Respublika
The solution does not have good documentation or a strong community to help you. That said, I' e never had issues...
Read full review of TIBCO Spotfire »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
The technical support from TIBCO BusinessWorks is very good. I would rate it 8.5 to 9 out of 10.
Read full review of TIBCO BusinessWorks »
FabioFerri
Managing Director at Catenate
Customer service used to be good. It is still pretty good, I would say. It has not changed much.
Read full review of TIBCO Business Studio »
Ram_S
Senior Delivery Manager at Wipro Limited
The main challenge we have is support not being supportive enough. When we have issues, we'd really like them to be...
Read full review of TIBCO ActiveMatrix Service Bus »
Asad Ur Rehman
ERP Manager | Implementation Head at Tharsol
Back in 2017, I notified customer service and support of a reporting issue. The technician was kind and supported me...
Read full review of TIBCO Jaspersoft »
AftabAlam
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider
I get involved at a later stage when the TIBCO team is not able to solve the problem or when we face challenges. If...
Read full review of TIBCO Cloud API Management »
SunilKumar26
Technical Lead at a tech consulting company
The solution's support is helpful and the response time is good.
Read full review of TIBCO BusinessWorks »
RahulPatil1
Vice President at a financial services firm
The TIBCO BusinessWorks tech support is not very responsive. It's not that great. The tech support staff is not very...
Read full review of TIBCO BusinessWorks »
Anonymous User
Chief Technology Officer at a transportation company
The solution's technical support took a lot of time to assist us in the past. This was mainly due to the fact that it...
Read full review of TIBCO Cloud API Management »
Anonymous User
Manager at a consultancy
The technical support is average.
Read full review of TIBCO Jaspersoft »
Mohamed AbdElHak
Integration support supervisor at EBC
I think TIBCO's frontline support isn't good, but you can escalate the ticket to the second level if it is during...
Read full review of TIBCO BusinessWorks »
Anonymous User
IT Analyst at a tech services company
Technical support is 8/10.
Read full review of TIBCO Spotfire »
Parth Purohit
Lead at a energy/utilities company
If I evaluate TIBCO EBX technical support, it depends entirely on the kind of support provided, as they have...
Read full review of TIBCO EBX »
IshtiaqueAli
Data Scientist at NUCES
The support services provided are not very engaging compared to other tools like Power BI or Tableau. Resources for...
Read full review of TIBCO Spotfire »
Anonymous User
DWBI Developer at DST Worldwide Services Pvt Ltd
5/10.
Read full review of TIBCO Jaspersoft »
Chandu Sekhar
Manager at a consultancy
Customer Service: Average Technical Support: Average
Read full review of TIBCO Jaspersoft »
Kumar-Gaurav
Technical Lead at a tech vendor
I have used technical support several times and they are very good.
Read full review of TIBCO Jaspersoft »
Anonymous User
Business Analyst/Project Manager at a energy/utilities company
Customer Service: Customer service is excellent, quick to respond and knowledgeable. Technical Support: Professional...
Read full review of TIBCO Spotfire »
Anonymous User
Key Account Manager at a tech services company
TIBCO Statistica has reliable technical support.
Read full review of TIBCO Statistica »
Anonymous User
Integration Architect at a media company
Their customer support was pretty good. They resolved the problem every time, but sometimes there were technical...
Read full review of TIBCO Cloud API Management »
Anonymous User
Director, Operational Risk BI & Big Data Analytics
Technical support has been really great. Usually questions get answered within 24 hrs.
Read full review of TIBCO Jaspersoft »
Anonymous User
Specialist Geosciences Data Consultant at a energy/utilities company
We don't connect directly with TIBCO because we have our own technical support in the company.
Read full review of TIBCO Spotfire »
Anonymous User
Lead Data Modeler - Enterprise Data Strategies and Services at a financial services firm
When it comes to technical support, most of the challenges have been at development time on production, and therefore...
Read full review of TIBCO EBX »
Anonymous User
Marketed Product Safety Services at a healthcare company
I have not been in contact with technical support.
Read full review of TIBCO Data Science »
Anonymous User
Senior ICT Solutions Expert at a comms service provider
Customer Service: Personally I have not had much to do with them but I was pleased with them. Technical Support:...
Read full review of LogLogic »
Manoel Pereira De Lima Junior
IT Specialist focused on Application Architecture at a financial services firm
TIBCO Rendezvous' support is very good. We have a resident here in Brazil and he always responds fast to problems or...
Read full review of TIBCO Rendezvous »
Anonymous User
Business Enabler at a tech services company
The support is good overall. TIBCO's support, especially for integration products, is swift. I relied on technical...
Read full review of TIBCO Spotfire »
Anonymous User
Development Engineer at a tech services company
I had a few issues with the product, and they were quickly solved by the support team.
Read full review of TIBCO Spotfire »
Anonymous User
Tibco EBX developer at a energy/utilities company
I have contacted TIBCO's technical support and customer support. We have a Platform Support Team (PST) that handles...
Read full review of TIBCO EBX »
Anonymous User
Consultant at a financial services firm
I have not had to use technical support that much, save for when I first started learning the software. The service I...
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

No Data Available

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